Microsoft Forms

Microsoft Forms

Microsoft
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About

Microsoft Forms is a simple, lightweight app that lets you easily create surveys, quizzes, and polls. In educational institutions, it can be used to create quizzes, collect feedback from teachers and parents, or plan class and staff activities.

About

SurveyLab is online survey software built for Customer Experience, Marketing, Human Resources, and Digital teams. It is used by over 85,000 customers in 65 countries. It provides real-time feedback, multi-user, and multi-language support, advanced analytical tools, branding, integration, and more. System provides full support for Customer Satisfaction Surveys, NPS, CES, Market Research, 360 Feedback, Employee Engagement, Employee Satisfaction, Pulse Surveys, Intercept surveys, Mystery shopping, Online Tests, Online Forms, Online Voting, and more.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Anyone who wants a simple way to create surveys, quizzes, and polls

Audience

Individuals, small & large organizations. | Customer Experience, Market Research, HR, Digital.

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Not Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Supported
Free Trial Not Supported

Pricing

$49.00/month
Free Version Supported
Free Trial Supported

Reviews/Ratings

Overall 4.0 / 5
ease 4.2 / 5
features 4.2 / 5
design 4.2 / 5
support 4.7 / 5

Reviews/Ratings

Overall 4.8 / 5
ease 5.0 / 5
features 4.7 / 5
design 4.8 / 5
support 4.6 / 5

Pros & Cons from Real Users

Pros

  • Forms is very simple to use, and does make it fairly easy to jump right in. It can be integrated into other Microsoft products, and has the ability to do some very nice things on the backend with Power Automate.
  • I appreciate that Microsoft Forms is straightforward and easy to use, even for beginners of creating online forms. There are just enough customization options for creating various types of questions and input fields, yet there are not so many customization features to be confusing or overwhelming for a beginner. I also really like that it is easy to share the form for collaboration with multiple users; this makes it easy for a more technical person to set up the form while still allowing others to access the results in real-time or make adjustments as needed.
  • It was convenient to use, and has an unintrusive design.
  • Integrates well within Teams, Outlook, SharePoint etc. Has numerous survey types and is easy to send out and track surveys.
  • 1. Microsoft Forms is a versatile to create various types of forms, tests and quizzes. 2. A common allows multiple user to access the form at once. 3. It can be easily integrated with other Microsoft Applications. 4. It is free to use.

Cons

  • It is incredibly limited in what it is able to do compared to its competitors. If you need a very straight forward survey or form, this is the product. If you need more capabilities and logic to make it a seamless survey, this is not the one.
  • Since I am not a beginner of creating online forms, I would strongly prefer a form service to have a wide variety of customization features to be able to change everything from the font color and size to the arrangement of the content on the page. This would help companies and individuals be able to better brand the survey or form to be consistent with their design norms. I would also love to see more options for displaying results. The simplicity of the "Open in Excel" feature is a double-edged sword. It's easy to use, but it's limiting for presentation purposes.
  • My maths test was marked incorrectly because I showed my work, this is disappointing.
  • Nothing to dislike. It does the job well and quick.
  • 1. It is a bit difficult to use. 2. There should more templates.

Pros & Cons from Real Users

Pros

  • 1. SurveyLab can be easily integrated with third-party application for more features. 2. The surveys created on Survey Lab are intuitive and fun to attempt by the user. 3. The creation of surveys does not take a lot of time. 4. The user interface is user-friendly.
  • It can be share over any social media. It has the most responsive interface. It let you make forms from templates and sample designs. I have been making forms for getting feedback. You will get accurate data from it.
  • The sample forms gets updated regularly. Data accuracy is very high. Everything can be monitored while form is active. It has very precise colour scheme.
  • I have used a lot of platforms to make feedbacks but my finest experience was with this platform. You get all the necessary tools at one place. It has templates to help you. You can send it to anyone.
  • I have been using it to take feedbacks, it helps me know what are the things my coworker wants and what are changes I need to make in the working environment. It is easy and very handy. Tools are really helpful.

Cons

  • 1. Honestly, I haven't found any con of this software in my usage, it does what it claims.
  • No cons as per say but it could have more user friendly dashboard.
  • It is new in the market. It doesn't have trial version.
  • I am using it since last year and I have not felt any major issues with it.
  • Not that famous and needs a few modifications in the user-interface. Price is nice but should involve more things.

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

Microsoft
Founded: 1975
United States
forms.office.com

Company Information

SurveyLab
Founded: 2009
Poland
www.surveylab.com

Alternatives

Alternatives

SurveyOL

SurveyOL

SurveyOL.com
Surveyed

Surveyed

Spicyfy Ventures
Riddle Quiz Maker

Riddle Quiz Maker

Riddle Technologies AG

Categories

Forms Automation Supported
Online Quiz Makers Supported
Polling Supported
Survey Supported

Categories

Employee Survey Supported
Forms Automation Supported
Market Research Supported
NPS Supported
Polling Supported
Survey Supported

Forms Automation Features

Approval Process Control Not Supported
Archiving & Retention Not Supported
Collaboration Supported
Document Indexing Not Supported
Drag & Drop Supported
Full Text Search Not Supported
Remote Document Access Not Supported
Rules-Based Workflow Not Supported
Text Editing Supported
Version Control Not Supported

Polling Features

Data Analysis Tools Supported
Email Distribution Supported
Feedback Collection Supported
Live Results Tracking Supported
Multiple Question Types Supported
Online Polling Supported
Phone Polling Not Supported
Presentation Tools Supported
Q & A Supported
Skip Logic Supported
SMS Polling Supported
Supports Audio / Images / Video Supported

Survey Features

Custom Survey URLs Supported
Data Analysis Tools Supported
Email Marketing Supported
Mobile Survey Supported
Offline Response Collection Supported
Paper Survey Supported
Question Branching Supported
Question Library Supported
Site Intercept Survey Supported
Skip Logic Supported
Supports Audio / Images / Video Supported

360 Degree Feedback Features

Dashboard Supported
Feedback / Surveys Supported
Progress Tracking Supported
Question Library Supported
Rater Selection Supported
Self Service Portal Supported
Supports External Reviewers Not Supported

Customer Experience Features

Action Management Supported
Analytics Supported
Customer Segmentation Not Supported
Dashboard Supported
Feedback Management Supported
Knowledge Management Not Supported
Multi-Channel Collection Supported
Sentiment Analysis Not Supported
Survey Management Supported
Text Analysis Supported
Trend Analysis Supported

Customer Satisfaction Features

360 Degree Feedback Supported
Analytics Supported
Call Reporting Not Supported
Complaint Monitoring Not Supported
Feedback Collection Supported
Survey Management Supported

Market Research Features

Benchmarking Not Supported
Compensation Management Not Supported
Data Management Supported
Email / Online Supported
Face-to-Face Supported
Panel Management Supported
Paper-Based Supported
Phone-Based Not Supported
Sample Management Supported
Statistical Analysis Supported
Survey Management Supported

Pre-employment Testing Features

Aptitude Testing Not Supported
Candidate Comparison Not Supported
Candidate Management Not Supported
Customizable Tests Supported
Online Testing Supported
Personality Testing Supported
Pre-made Test Library Not Supported
Real Time Reporting Supported
Skill Testing Supported
Test Authoring Not Supported
Workflow Management Not Supported

Integrations

Azure AI Immersive Reader Supported
Dazychain Supported
Dropbox Not Supported
FlippingBook Supported
FlowMate Supported
FreshMail Not Supported
Google Analytics Not Supported
Ideawake Supported
LiveChat Not Supported
Mailchimp Not Supported
Manago AI Not Supported
Meisterplan Supported
Microsoft 365 Supported
Microsoft Create Supported
PeopleONE Supported
Salesforce Not Supported
Slack Not Supported
Stackreaction Not Supported
Strategy Overview Supported
headful Supported

Integrations

Azure AI Immersive Reader Not Supported
Dazychain Not Supported
Dropbox Supported
FlippingBook Not Supported
FlowMate Not Supported
FreshMail Supported
Google Analytics Supported
Ideawake Not Supported
LiveChat Supported
Mailchimp Supported
Manago AI Supported
Meisterplan Not Supported
Microsoft 365 Not Supported
Microsoft Create Not Supported
PeopleONE Not Supported
Salesforce Supported
Slack Supported
Stackreaction Supported
Strategy Overview Not Supported
headful Not Supported
Claim Microsoft Forms and update features and information
Claim Microsoft Forms and update features and information
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Claim SurveyLab and update features and information