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About

Many of our clients have encountered the restructuring of business processes due to quarantine restrictions. The transferring of employees to remote work has caused increased attention to the quality of the communication infrastructure of enterprises in various business sectors. The transformation affected both large and small enterprises. This caused an increase in phone traffic from our customers. We have prudently expanded the capacity of our telecommunications equipment and have not allowed a single failure due to increased telecommunications traffic. In addition to expanding capacity, we have improved our cloud-based office telephony services. This will allow you to deploy remote work of your employees regardless of their location without losing time and money. A team of experienced professionals is ready to develop a software for call centers or office telephony, CRM integrations and turn your ambitious projects into reality. We are here to help your business grow.

About

Monster VoIP was established to distribute superior voice quality and maximized uptime to customers from here in L.A. to New York to Washington, D.C. to Houston to Dallas to Chicago and beyond, while delivering unparalleled service and customer satisfaction. We started by setting up data centers in Las Vegas, New York, Dallas, and Minnesota to ensure geo-redundancy, with all endpoints multi-registered at all four facilities. (This is just a fancy way of saying that multiple locations means you can expect amazing voice quality and unparalleled business phone uptime.) We then made sure to offer a complete suite of communication tools in one platform. This means you and your team only have to learn our easy-to-use user interface for all of your communication efforts. To make good on our customer satisfaction promise, we then decided to provide personalized setup and ongoing 24/7/365 support to every business VoIP customer that walks through our (virtual) doors.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Call centers, sales teams and companies seeking an office telephony solution to grow their business

Audience

Businesses of all sizes

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

$27 /month
Volume Tiered Pricing
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • Working with their team is amazing. They got us up and running same day. What I found to be different is the personal touch.

Cons

  • I wish the desktop app had more features, but they said they'll be rolling out more in future product updates.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Miatel
Founded: 2013
Singapore
miatel.com/keysolutions

Company Information

Monster VoIP
Founded: 2012
United States
www.monstervoip.com

Alternatives

Alternatives

Express Talk

Express Talk

NCH Software
CIS (Consumer Information Solutions)

CIS (Consumer Information Solutions)

Consumer Information Solutions

Categories

Categories

Cloud PBX Features

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing

Business Phone Systems Features

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Business VoIP Features

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Call Center Features

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
Inbound Call Center
IVR / Voice Recognition
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Call Recording Features

Archiving
Call Sharing
Distributed Call Recording
Event Triggered Recording
File Transfer
Instant Retrieval
On-Demand Recording
Recording Bookmarking
Scheduled Recording
Screen Activity Recording
Video Call Recording

Cloud Communication Platform Features

Audio / Video Conferencing
Call Center
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
IVR / Voice Recognition

IVR Features

Call Center
Call Logging
Call Recording
Call Routing
Multiple Scripts
Phone Key Input
Survey Management
Text to Speech
Voice Customization
Voice Mail

Telephony Features

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
Inbound Reporting
IVR / Voice Recognition
Outbound Reporting
Predictive Dialer
Telemarketing Management
Voice & Data Integration
VoIP

Unified Communications Features

Audio / Video Conferencing
Calendar Management
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
Mobile Access
Multi-User Collaboration
Voice Mail

Integrations

HubSpot CRM
HubSpot Customer Platform
Redtail CRM
Salesforce
Zoho CRM

Integrations

HubSpot CRM
HubSpot Customer Platform
Redtail CRM
Salesforce
Zoho CRM
Claim Miatel and update features and information
Claim Miatel and update features and information
Claim Monster VoIP and update features and information
Claim Monster VoIP and update features and information