MetricsERP vs. Tour Manager Comparison


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Every module is interconnected to provide a fully-integrated experience from app to app, and users can automate many processes that would’ve otherwise required manual inputs into multiple applications. Odoo keeps all business functions in one place, allowing teams to collaborate with other departments from one unified platform in the most efficient way possible. 1,729 Ratings Visit Website Runit RealTime Cloud Established in 1992 in NYC, Runit is THE cloud-based Retail Management and Point of Sale (POS) system for high-end apparel, footwear, sporting goods and gift retail chains. Combining a flexible platform with highly personalized 24x7 service, we will enable you to integrate processes across your stores, warehouses, websites and third party online channels. Whether your chain is comprised of three stores, fifty stores or more, Runit RealTime Cloud will adapt with you as it helps you streamline ordering, distribution, customer experience, payments and e-commerce integration. 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Suitable for MSPs in USA, Canada, UK, Australia and New Zealand; Datagate & partners handle all telecom tax & compliance requirements. 12 Ratings Vibe Retail Vibe Retail is a cloud-based, all-in-one retail point-of-sale (POS) and operations platform built exclusively for single-store and multi-location retailers. Unlike POS systems designed for restaurants or service businesses, Vibe Retail focuses only on retail, enabling workflows tailored to physical product sales. From a single mobile-friendly interface, retailers can manage inventory, sales, staff, customers, and suppliers across stores and warehouses in real time. Features include multi-location inventory tracking, warehouse visibility, stock transfers, product variants, serialized items, barcode printing, purchase orders, and supplier deliveries. Vibe Retail supports cards, cash, checks, gift cards, and EBT, along with retail workflows such as layaway, loyalty programs, deliveries, branded receipts, and mobile receipt printing. Integrations with Shopify and WooCommerce and 40+ real-time reports provide operational visibility and performance insights. 93 Ratings Visit Website AmpiFire We focus on creating and distributing content at scale, making it easier for companies to reach a broader audience without needing extensive internal resources or expertise in content creation and repurposing. This helps small to medium-sized businesses compete and scale without the over reliance on acquisition via paid channels. Get more targeted buyer traffic from the biggest and best traffic source in the world. Improves brand presence online and increases conversions across all traffic sources. 58 Ratings Visit Website Wash-Dry-Fold POS Wash-Dry-Fold POS is a laundromat POS system built by laundromat owners, created by the team behind Liberty Laundry in Tulsa, Oklahoma. It powers wash-dry-fold, pickup and delivery, commercial accounts, and full-service retail from one platform — every feature included, no long-term contract. Purpose-built for the laundry business, not adapted from generic retail software: • Wash-dry-fold — order intake, weigh-in, pricing, and status tracking • Pickup and delivery — customer accounts, scheduling, and recurring orders • Order tracking — a Kanban board from drop-off to ready-for-pickup • Commercial accounts — invoicing for hotels, gyms, and B2B clients • Integrations — Speed Queen / Alliance, Laundroworks, ESD, FasCard, LaundryCard • Attendant workflows — role-based logins and guided tasks • Theft prevention — reporting on voids, discounts, and cash discrepancies • Repair tracking and reporting — maintenance logs plus revenue and labor analytics 127 Ratings Visit Website Trident 1 We are a veteran owned business with over 70% veteran workforce, owned and run by former Navy SEALS. We are also a proud Official Partner of the Navy SEAL Foundation and an Executive Sponsor of the SEAL Legacy Foundation. Are you looking for a new point of sale system for your gun store? Trident 1 is the premier provider of the first all-in-one FFL software designed specifically for the firearms retail industry. Created to replace multiple outdated software systems with one universally integrated solution, Trident 1 streamlines and consolidates ALL systems into a single solution to save you time and money. You can access Trident 1 from anywhere on any device, so you’re always in control of your retail operations. We specialize in retail sales, range management, compliance, industry leading integrations, secure payment processing, and excellent, US based customer service. 2 Ratings Visit Website SAP S/4HANA Cloud Public Edition SAP Cloud ERP is the premier ERP solution for growth-focused organizations. Seamlessly integrating AI, and predictive analytics, it empowers businesses to digitally transform and streamline processes end to end. 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About MetricsERP is acknowledged as the best ERP software provider in Australia and presents optimal ERP, CRM, and POS solutions for small and medium-sized enterprises. Part of our USP is that we are an innovative, user-friendly, and in-the-moment product, so our ERP software has become the best ERP software in Australia. Australia has strong local connections and knowledge, effectively enabling us to compete against foreign competitors. Our suite is not just software; our suite is more than that; it is an intention to generate transformative growth and efficiency through the use of the latest technology. We are focused on establishing relationships with our customers, on which we provide them with long-term support and customization of the systems according to their changing demands in the industries. A client-focused basis is the foundation of our achievements, thus providing business clients with an arsenal of tools to enable them to thrive and be successful.	About Tour Manager helps you save time, providing a simple solution to manage all of your bookings from one calendar. Tour Manager provides an Online Booking Solution for your own website, Visitor Information Centres and Agents. Tour Manager integrates with leading accounting systems, which makes the management of your daily sales uncomplicated. Tour Manager includes an Advanced Reporting suite that allows you to build your own reports and capture the statistics you want to know! Tour Manager has the only direct connection to Bookeasy. This allows for your product to be booked by up to 170 Visitor Information Centres throughout Australia and the option to setup your own agents. Our friendly support team are available by phone and email support to answer all your questions and help you make the most out of Tour Manager. Tour Manager is Australia’s longest running and number one Tour Management System.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported	Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported
Audience Small businesses	Audience Companies and businesses searching for a solution to manage and improve their operations
Support Phone Support Not Supported 24/7 Live Support Not Supported Online Supported	Support Phone Support Supported 24/7 Live Support Not Supported Online Supported
API Offers API Not Supported	API Offers API Not Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing No information available. Free Version Not Supported Free Trial Not Supported	Pricing $69 per month Free Version Supported Free Trial Supported
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 1.0 / 5 ease 1.0 / 5 features 1.0 / 5 design 1.0 / 5 support 1.0 / 5 Read all reviews
	Pros & Cons from Real Users Pros We have used Tour Manager for nine months and unfortunately cannot recommend the system in its current state. The platform has ongoing issues that have not been resolved despite repeated requests, including: Photos not uploading Descriptions displaying incorrectly Inaccurate information we cannot correct A clunky, outdated user experience No progress on fixes despite ongoing communication These issues directly affect how our business is represented to visitors and have created reputational risk. We have a signed contract and clear email trails confirming the correct information, yet the system still displays inaccurate content. The platform is also significantly more expensive than competitors, without delivering the reliability or functionality expected at this price point. We value strong partnerships and clear communication, but after nine months without resolution, we cannot recommend Tour Manager to other operators until these core issues are addressed. Cons Photos do not upload — our listing has remained incomplete for nine months. Descriptions are incorrect — despite a signed contract and email confirmation of the correct content. Inaccurate information displayed to guests — and we cannot correct it ourselves. System is slow and clunky — guests have questioned whether the site is legitimate. No weekend or overnight support — most issues occur outside business hours, leaving us unable to operate. Concerns treated as user error — rather than system faults, despite screenshots and documentation. No issues resolved in nine months — repeated follow‑ups have not resulted in any fixes. Zero bookings through the platform — every guest has contacted us directly due to lack of trust in the system. High cost compared to competitors — approximately double the price without delivering expected functionality. Significant time burden — we spend ~30 minutes per guest reassuring them and manually processing bookings.
Training Documentation Supported Webinars Not Supported Live Online Not Supported In Person Not Supported	Training Documentation Supported Webinars Supported Live Online Supported In Person Supported
Company Information MetricsERP Australia metricserp.com	Company Information Tour Manager Founded: 2011 Australia tourmanager.com.au
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Categories CRM Supported ERP Supported Point of Sale Supported	Categories Tour Operator Supported
	Show More Features Tour Operator Features Accommodation Booking Not Supported Activities Booking Supported Central Reservation System Supported Coach Booking Supported Custom Packages Not Supported Customer Management Supported GDS / OTA Integration Not Supported Itinerary Creation Supported Multi-Day Tours Not Supported Payment Processing Supported Price / Margin Management Supported Promotions Management Supported Quote Management Supported Reservations Management Supported Vendor Management Not Supported Website Management Not Supported
Integrations Facebook Supported Mailchimp Supported SendGrid Supported WhatsApp Supported View All 4 Integrations	Integrations Facebook Not Supported Mailchimp Not Supported SendGrid Not Supported WhatsApp Not Supported
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