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About

MetaDefender OT Access enables secure, just-in-time remote access to Operational Technology (OT) and Cyber-Physical Systems (CPS), allowing both internal employees and external vendors to connect safely over mutually authenticated, outbound-only TLS tunnels without exposing OT networks to inbound traffic risks. It supports various industrial and IT protocols (e.g., Ethernet/IP, MODBUS, OPC UA, S7Comm, Telnet, SSH, RDP, HTTPS), enabling compatibility across a wide range of legacy and modern OT infrastructure. Depending on deployment mode, the solution can be cloud-managed (with remote configuration via AWS-hosted services) or on-premises (with a local Management Console), making it suitable for both internet-connected and air-gapped environments. It leverages components such as an Admin UI, Windows client (or service-level client), and a Management Console (in on-site deployments) to manage connections and enforce security policies.

About

Remote access tools can be messy—different clients, unmanaged credentials, and no clear visibility. Remote Desktop Manager changes that. It centralizes all your remote connections in one place, with support for RDP (Remote Desktop Protocol), SSH (Secure Shell), Telnet, VPNs (Virtual Private Network), and many other protocols. Users get cross-platform access from Windows, macOS, Linux, and mobile. Sessions can be launched in 1 click, while credentials are stored in shared or personal vaults. All activity is tracked, and role-based access control ensures least-privilege enforcement. The Remote Connection & IT Management package enhances RDM with Devolutions Gateway for secure, just-in-time tunnels; Hub or Server for credential storage; and session audit logs to meet compliance requirements. Everything integrates seamlessly through RDM’s interface. It’s a streamlined, policy-driven solution for IT teams that want full control over remote access without bouncing between tools.

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Industrial operators and organizations searching for a tool to ensure safe vendor access, secure file transfers, and full auditing for compliance and operational security

Audience

For MSPs, IT professionals & helpdesk technicians who need to share remote connections and privileged passwords with other team members.

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

$30/month/user
Starter Pack (up to 5 users): $25 USD/month/user
Remote connection and IT management: $30 USD/month/user
Privileged access management $50 USD/month/user
Enterprise (100+ users): contact sales
Free Version Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 4.7 / 5
ease 4.4 / 5
features 4.8 / 5
design 4.5 / 5
support 4.7 / 5

Pros & Cons from Real Users

Pros

  • Can highly recommend this for server and password management for bigger companies - Easy to use and install
  • Make a connection with remote desktops immediately and access all passwords. With many integrations you can make it more powerful also AI support will make it more effective. Centralized use makes it very easy.
  • RDM has been a goto for over 8 years now, however, with the release of PAM on Devolutions server, this has upped our game in providing a seamless RDM experience with PAM integration.
  • Swiss Army Knife of Tools for SysAdmin, a great tool, which includes all the management tools in a single application for System Administration, especially like the SSH and RDP for managing all remote servers from single pain of glass.
  • I like the way this software has the all in one solution i need for any remote desktop connections and scripting like PowerShell.

Cons

  • Not ideal for small companies - People with little to none it skills shouldn’t use this
  • There is no cons for me. Maybe startup can be more fast
  • Better Session (RDP) and Password viewing is needed to ease and use for each scenario. We need to be able to launch RDP sessions with out requiring approval, however, a password exposure in PAM needs this approval and eyes on it.
  • Pricing could be cheaper! But all VMware vExperts get it for free!
  • The software is quite big in terms of functionality so at some times it might be hard to find the correct functionality needed.

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

OPSWAT
Founded: 2002
United States
www.opswat.com/products/metadefender/ot-access

Company Information

Devolutions
Founded: 2004
Canada
devolutions.net/remote-desktop-manager

Alternatives

Alternatives

Noden

Noden

Useroam Teknoloji

Categories

Categories

IT Management Supported
Remote Desktop Supported
Remote Support Supported

IT Management Features

Capacity Monitoring Not Supported
Compliance Management Not Supported
Event Logs Supported
Hardware Inventory Not Supported
IT Budgeting Not Supported
License Management Supported
Patch Management Not Supported
Remote Access Supported
Scheduling Supported
Software Inventory Supported
User Activity Monitoring Not Supported

Remote Desktop Features

Chat Supported
Cross-Platform Access Supported
File Transfer Supported
Group View Supported
Mobile Device Access Supported
Multi Monitor Support Supported
Record Remote Sessions Supported
Remote Print Supported
Remote Wake Supported
User Management Supported

Remote Support Features

Diagnostic Tools Supported
File Transfer Supported
Live Chat Supported
Real-time Chat Supported
Remote Control Supported
Screen Sharing Supported
Session Recording Supported
Session Transfer Not Supported
Surveys & Feedback Not Supported

Integrations

Amazon Web Services (AWS) Supported
1Password Not Supported
Active Directory Not Supported
Azure Bastion Not Supported
Bitvise Not Supported
Bitwarden Not Supported
Cerby Not Supported
Devolutions Cloud Not Supported
Devolutions Password Manager Not Supported
Double Not Supported
HashiCorp Vault Not Supported
KeePass Not Supported
Lansweeper Not Supported
LastPass Not Supported
Microsoft Hyper-V Not Supported
RoboForm Not Supported
RustDesk Not Supported
Splunk Cloud Platform Supported
SupRemo Remote Desktop Not Supported
TeamViewer Not Supported

Integrations

Amazon Web Services (AWS) Supported
1Password Supported
Active Directory Supported
Azure Bastion Supported
Bitvise Supported
Bitwarden Supported
Cerby Supported
Devolutions Cloud Supported
Devolutions Password Manager Supported
Double Supported
HashiCorp Vault Supported
KeePass Supported
Lansweeper Supported
LastPass Supported
Microsoft Hyper-V Supported
RoboForm Supported
RustDesk Supported
Splunk Cloud Platform Not Supported
SupRemo Remote Desktop Supported
TeamViewer Supported
Claim MetaDefender OT Access and update features and information
Claim MetaDefender OT Access and update features and information
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