MessageDesk

MessageDesk

Alderwood Labs
SimpleTexting

SimpleTexting

Sinch
4.9 out of 5 stars
MessageDesk SimpleTexting

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MessageDesk:

About

MessageDesk keeps you and your team connected to contacts, customers, and clients for appointments, scheduling, payments, alerts, and daily operations. Ready to improve your day-to-day operations? Watch how business text messaging can help you start and manage more conversations, fill your calendar, and get you paid. Send and receive SMS and MMS messages for everything from 1-on-1 conversations to mass SMS marketing broadcasts. Spin up a new 10-digit phone number with a local area code or text-enable your existing business number. Start and manage more conversations with contact groups and web forms. Add contacts to quickly create groups or apply advanced filters to automatically group contacts based on their info. Grow your contact lists and start more conversations with web forms that net bookings, referrals, and appointments.
SimpleTexting:

About

Mass texting made easy. Have conversations with individual customers or send out a text to thousands at once. SimpleTexting gives you everything you need to engage your audience using SMS. Trusted by Fortune 500 companies and small businesses alike, SimpleTexting’s intuitive platform makes text marketing accessible to anyone. Send bulk messages, conduct polls, provide customer service, create automated drip campaigns and more. With flexible pricing plans and powerful features, SimpleTexting grows with you. And with an app available for iOS and Android, you can even manage your efforts from anywhere.
MessageDesk:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported
SimpleTexting:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported
MessageDesk:

Audience

Companies that need a customer texting solution
SimpleTexting:

Audience

Businesses and organizations of all types and sizes
MessageDesk:

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported
SimpleTexting:

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported
MessageDesk:

API

Offers API Not Supported
SimpleTexting:

API

Offers API Not Supported
MessageDesk:

Screenshots and Videos

SimpleTexting:

Screenshots and Videos

MessageDesk:

Pricing

$29 per month
Free Version Not Supported
Free Trial Supported
SimpleTexting:

Pricing

$29.00/month
Starts at $29/month for 500 credits
Save 20% with an annual plan
Free Version Not Supported
Free Trial Supported
MessageDesk:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
SimpleTexting:

Reviews/Ratings

Overall 4.9 / 5
ease 4.7 / 5
features 4.6 / 5
design 4.8 / 5
support 4.9 / 5
SimpleTexting:

Pros & Cons from Real Users

Pros

  • I loved how easy to use the software is. It's simple, friendly to look at, and effective. Also, the user interface is very easy to navigate. The responding on texts is easy to use, and great that it comes with Mobile App.
  • SMS marketing is a way of marketing that never gets old. Using Simple texting I reach customers and leads directly on their uncrowded inbox. It works pretty great for regular marketing. You can also send transaction or promotional messages.
  • Simple Texting is a well-known SMS marketing platform. - It gives the best auto personalized SMS. (Custom field option) - The auto-responder SMS is my favorite. - User interest tracking using its analytics.
  • SimpleTexting gives you a traditional but effective way to reach customers with your business marketing campaign or for promotional. The setup was hassle-free. I liked its ability to send personalized texts without writing each time. The insights are decent.
  • I liked its integration with Hubspot, to send SMS with integrated manageable CRM. Bulk SMS marketing can be possible on SmartTexting platform. Also helpful in helpdesk to give a regular update on their tickets.

Cons

  • I really wish that this had some analytics, where I could see what campaigns got the most frequent and rapid responses.
  • No cons. In my moderate usage Simple texting does well.
  • Not at all. I'm impressed with this tool, never experienced problems.
  • In my campaign usage, it gives me a good response.
  • No cons, it does SMS marketing job excellently.
MessageDesk:

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported
SimpleTexting:

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported
MessageDesk:

Company Information

Alderwood Labs
Founded: 2018
United States
messagedesk.com
SimpleTexting:

Company Information

Sinch
Founded: 2008
Sweden
simpletexting.com
MessageDesk:

Alternatives

Podium

Podium

4.5 out of 5 stars
SimpleTexting:

Alternatives

CallHub

CallHub

4.4 out of 5 stars
MessageDesk:
BulkSMS.com

BulkSMS.com

4.6 out of 5 stars
SimpleTexting:
TextUs

TextUs

5.0 out of 5 stars
MessageDesk:
Emitrr

Emitrr

5.0 out of 5 stars
SimpleTexting:
SlickText

SlickText

5.0 out of 5 stars
MessageDesk:
SimpleTexting

SimpleTexting

Sinch
4.9 out of 5 stars
SimpleTexting:
UltraSMSScript

UltraSMSScript

5.0 out of 5 stars
MessageDesk:
SimpleTexting:
TextP2P

TextP2P

5.0 out of 5 stars
MessageDesk:

Categories

Mobile Marketing Supported
SMS Marketing Supported
SMS Survey Supported
SimpleTexting:

Categories

Bulk SMS Supported
Communications Supported
Mobile Marketing Supported
Polling Supported
SMS Marketing Supported
SMS Survey Supported
SimpleTexting:

Mobile Marketing Features

Channel Attribution Not Supported
Contextual Targeting Not Supported
Coupons Not Supported
Email Marketing Not Supported
Engagement Monitoring Not Supported
In-App Marketing Not Supported
Location-Based Marketing Not Supported
Push Notifications Supported
Text Messaging Supported
Text-to-Win Supported

SMS Marketing Features

2-Way Messaging Supported
Artificial Intelligence Not Supported
Contact Management Supported
Mass Texting Supported
Message Personalization Supported
MMS Supported
Mobile Coupons Supported
Mobile Keywords Supported
Polls / Voting Supported
Reporting/Analytics Supported
Scheduled Messaging Supported
Shortcodes Supported
Text-to-Win Supported

Polling Features

Data Analysis Tools Supported
Email Distribution Not Supported
Feedback Collection Supported
Live Results Tracking Not Supported
Multiple Question Types Supported
Online Polling Not Supported
Phone Polling Not Supported
Presentation Tools Not Supported
Q & A Not Supported
Skip Logic Not Supported
SMS Polling Supported
Supports Audio / Images / Video Not Supported
MessageDesk:

Integrations

Zapier Supported
Axis LMS Not Supported
BrightMove Not Supported
Commerce7 Not Supported
Dialpad Sell Not Supported
Easyflow Not Supported
Facebook Not Supported
Facebook Messenger Not Supported
Freedom Merchants Supported
Google Calendar Not Supported
KonnectzIT Not Supported
Mailchimp Not Supported
Nekton.ai Supported
QuickBooks Online Supported
Raklet Not Supported
Rayven Not Supported
Sinch Not Supported
Zenkit Base Not Supported
Zenkit To Do Not Supported
bLoyal Not Supported
SimpleTexting:

Integrations

Zapier Supported
Axis LMS Supported
BrightMove Supported
Commerce7 Supported
Dialpad Sell Supported
Easyflow Supported
Facebook Supported
Facebook Messenger Supported
Freedom Merchants Not Supported
Google Calendar Supported
KonnectzIT Supported
Mailchimp Supported
Nekton.ai Not Supported
QuickBooks Online Not Supported
Raklet Supported
Rayven Supported
Sinch Supported
Zenkit Base Supported
Zenkit To Do Supported
bLoyal Supported
MessageDesk:
Claim MessageDesk and update features and information
Claim MessageDesk and update features and information
SimpleTexting:
Claim SimpleTexting and update features and information
Claim SimpleTexting and update features and information