Message Mate

Message Mate

OwnerListens
+
+

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About

Messaging is the world's most loved and fastest growing communications method (Economist). If you're not messaging with your customers, you are missing out on the biggest customer engagement shift since the invention of email. We make it easy for customers and businesses to directly message each other. Secure, scalable, powerful. With Message Mate on your site, shoppers can effortlessly text your company so your agents can help navigate them to completing their purchase in real time. Customer messages are then relayed to your team in real time. Increasing conversions can really be as simple as making it dead easy to reach you and lend a helping. No matter how the response is sent, customers receive it via text so they feel like they are having a personal conversation with your business. Messages can be sent to multiple responders using email, SMS, or a web dashboard.

About

Textel is a business texting platform designed to actually improve your customer experience through AI and human-powered conversations. Connect with customers at scale or 1:1 in Textel’s compliant and seamless platform. With Textel, deepen relationships with your customers and boost revenue while extending the efficiency of your team. Use conversational and AI-powered texting to connect with your customers on the tools your team is already comfortable with. Since we’re built into your CCaaS platform, the connection becomes easy, with either agent-driven or agentless SMS and MMS. Get personal(ized) with 1:1 conversational texting. Have two-way conversations with your customers using agent-driven or agentless SMS and MMS. Share pictures or links to give them quick access to the information they need and build loyalty. Then, track conversation history using Textel in your existing customer platform for constant improvement.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Companies searching for a customer text platform to increment their sales

Audience

Businesses seeking a tool to send and receive SMS and MMS text messages to increase customer engagement

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$30 per month
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

OwnerListens
Founded: 2011
United States
ownerlistens.com/message_mate/

Company Information

Textel
United States
textel.net

Alternatives

2way

2way

2way Message

Alternatives

2way

2way

2way Message
AndroSMS

AndroSMS

Dunes Factory
Sonar

Sonar

Marchex
txtsignal

txtsignal

Seventh Compass

Categories

Categories

SMS Marketing Features

2-Way Messaging
Artificial Intelligence
Contact Management
Mass Texting
Message Personalization
MMS
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win

Integrations

BigCommerce
Ecwid
Facebook
Genesys Cloud CX
Joomla!
Magento
Meevo
NiCE CXone Mpower
RingCentral RingCX
STX
SalonBiz
Shopify
SpiceX
Squarespace
Weebly
WooCommerce
WordPress
X (Twitter)
Zendesk

Integrations

BigCommerce
Ecwid
Facebook
Genesys Cloud CX
Joomla!
Magento
Meevo
NiCE CXone Mpower
RingCentral RingCX
STX
SalonBiz
Shopify
SpiceX
Squarespace
Weebly
WooCommerce
WordPress
X (Twitter)
Zendesk
Claim Message Mate and update features and information
Claim Message Mate and update features and information
Claim Textel and update features and information
Claim Textel and update features and information