+
+

Related Products

  • SurveySparrow
    3,065 Ratings
    Visit Website
  • Sogolytics
    869 Ratings
    Visit Website
  • Birdeye
    5,192 Ratings
    Visit Website
  • SurveyLegend
    1,884 Ratings
    Visit Website
  • Jotform
    8,651 Ratings
    Visit Website
  • eMembership for Labor Unions
    19 Ratings
    Visit Website
  • Compete Club Management
    13 Ratings
    Visit Website
  • ShapeNet
    287 Ratings
    Visit Website
  • Member365
    48 Ratings
    Visit Website
  • Banker's Dashboard
    6 Ratings
    Visit Website

About

We help credit unions create brand-defining member experiences through Voice of Member feedback collection and a powerful, industry-specific analytics platform. A complete view of every member experience metric all in one place for every stakeholder to see. Real-time, every channel, every day. MemberXP is made to measure the touchpoints of every member's experience. From joining the credit union to getting a loan to using your mobile app, we'll ask the right questions to pinpoint the highs and lows and your unique member journeys. Don't get stuck with a single listening post or multiple vendors. With MemberXP you can collect member feedback where and when members want to interact. Online, mobile, phone, tablets, and more. Because MemberXP was designed specifically for retail finance, our proprietary analytics give you answers to critical credit union-specific questions. MemberXP's proprietary alerts and tracking help you build member loyalty.

About

At Sharetec, we develop core processing solutions with two goals: make it smarter and keep it simple. Our system is scalable to meet the needs of credit unions of every size, all while providing a user interface that greatly reduces training time and the need for day-to-day support. Most importantly, we are committed to delivering excellent ROI and lower cost of ownership so you can stay on the cutting edge of technology without cutting into your bottom line. Graphical interfaces, open systems and flexibility are just buzzwords without a partner to help you leverage them. Our teams of highly qualified experts are not only familiar with hardware and software, we know the credit union business, and we’re committed to your success. Sharetec’s eServices put leading-edge technology on your side, extending your interaction with members beyond the walls of your credit union. Your members will benefit from remote account access and paperless systems.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Companies interested in a solution to improve the collection, management and action on customer experience data

Audience

Credit unions interested in a solution to manage their operations and uncover opportunities

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 1.0 / 5
ease 1.0 / 5
features 1.0 / 5
design 1.0 / 5
support 1.0 / 5

Pros & Cons from Real Users

Pros

  • Nothing. I don't have anything else to say about the very bad situation. People in the county are frustrated with this new change.

Cons

  • Everything I don't have anything else to say about the very bad situation. People in the county are frustrated with this new change.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Not Supported
In Person Supported

Company Information

MemberXP
United States
www.memberxp.com

Company Information

Sharetec
United States
www.sharetec.com

Alternatives

Alternatives

Universa

Universa

Smart Solution
Delighted

Delighted

Qualtrics
Origins

Origins

eCU Technology
ebankIT

ebankIT

ebankIT Omnichannel Digital Banking Platform

Categories

NPS Supported
Survey Supported

Categories

Banking Supported

Customer Engagement Features

Analytics Supported
Churn Management Not Supported
Communication Management Not Supported
Community Management Not Supported
Content Syndication Not Supported
Feedback Collection Not Supported
Gamification Not Supported
Live Chat Not Supported
Video Content Not Supported

Customer Experience Features

Action Management Not Supported
Analytics Supported
Customer Segmentation Supported
Dashboard Supported
Feedback Management Supported
Knowledge Management Not Supported
Multi-Channel Collection Not Supported
Sentiment Analysis Supported
Survey Management Not Supported
Text Analysis Supported
Trend Analysis Supported

Customer Satisfaction Features

360 Degree Feedback Not Supported
Analytics Supported
Call Reporting Supported
Complaint Monitoring Not Supported
Feedback Collection Not Supported
Survey Management Not Supported

Integrations

Facebook Supported
Microsoft PowerPoint Supported
X (Twitter) Supported
Yelp Supported

Integrations

Facebook Not Supported
Microsoft PowerPoint Not Supported
X (Twitter) Not Supported
Yelp Not Supported
Claim MemberXP and update features and information
Claim MemberXP and update features and information
Claim Sharetec and update features and information
Claim Sharetec and update features and information