Reema

Reema

Reema Health
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About

We help credit unions create brand-defining member experiences through Voice of Member feedback collection and a powerful, industry-specific analytics platform. A complete view of every member experience metric all in one place for every stakeholder to see. Real-time, every channel, every day. MemberXP is made to measure the touchpoints of every member's experience. From joining the credit union to getting a loan to using your mobile app, we'll ask the right questions to pinpoint the highs and lows and your unique member journeys. Don't get stuck with a single listening post or multiple vendors. With MemberXP you can collect member feedback where and when members want to interact. Online, mobile, phone, tablets, and more. Because MemberXP was designed specifically for retail finance, our proprietary analytics give you answers to critical credit union-specific questions. MemberXP's proprietary alerts and tracking help you build member loyalty.

About

Our Guides use a digital platform and proprietary data models to engage difficult to reach members and keep them engaged. Guides listen to members, talk to them on their terms, and motivate them in ways that work. Your members gain a reliable friend and a savvy insider with the empathy and resources to help them navigate whatever challenges they face. Members experience Reema as an AI-powered human confidant available by text 24/7. Augmented by insights from our data models, our Guides design text messages that reach out to the right people, at the right time, with the right communication style. That means Reema blends the authentic with the automated to be both human and scalable. Combining public data with our proprietary engagement data, Reema's data engine anticipates which members may become high-risk. Our Guides use that data to strategically intervene and head off costly care by engaging the un-engaged in the right way and over time to change lives and improve outcomes.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Companies interested in a solution to improve the collection, management and action on customer experience data

Audience

Health centers searching for a Healthcare AI platform

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

MemberXP
United States
www.memberxp.com

Company Information

Reema Health
United States
www.reemahealth.com/solutions

Alternatives

Alternatives

Delighted

Delighted

Qualtrics
Pearl

Pearl

Pearl Health

Categories

NPS Supported
Survey Supported

Categories

Healthcare AI Supported

Customer Engagement Features

Analytics Supported
Churn Management Not Supported
Communication Management Not Supported
Community Management Not Supported
Content Syndication Not Supported
Feedback Collection Not Supported
Gamification Not Supported
Live Chat Not Supported
Video Content Not Supported

Customer Experience Features

Action Management Not Supported
Analytics Supported
Customer Segmentation Supported
Dashboard Supported
Feedback Management Supported
Knowledge Management Not Supported
Multi-Channel Collection Not Supported
Sentiment Analysis Supported
Survey Management Not Supported
Text Analysis Supported
Trend Analysis Supported

Customer Satisfaction Features

360 Degree Feedback Not Supported
Analytics Supported
Call Reporting Supported
Complaint Monitoring Not Supported
Feedback Collection Not Supported
Survey Management Not Supported

Integrations

Facebook Supported
Microsoft PowerPoint Supported
X (Twitter) Supported
Yelp Supported

Integrations

Facebook Not Supported
Microsoft PowerPoint Not Supported
X (Twitter) Not Supported
Yelp Not Supported
Claim MemberXP and update features and information
Claim MemberXP and update features and information
Claim Reema and update features and information
Claim Reema and update features and information