Reema

Reema

Reema Health
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About

We help credit unions create brand-defining member experiences through Voice of Member feedback collection and a powerful, industry-specific analytics platform. A complete view of every member experience metric all in one place for every stakeholder to see. Real-time, every channel, every day. MemberXP is made to measure the touchpoints of every member's experience. From joining the credit union to getting a loan to using your mobile app, we'll ask the right questions to pinpoint the highs and lows and your unique member journeys. Don't get stuck with a single listening post or multiple vendors. With MemberXP you can collect member feedback where and when members want to interact. Online, mobile, phone, tablets, and more. Because MemberXP was designed specifically for retail finance, our proprietary analytics give you answers to critical credit union-specific questions. MemberXP's proprietary alerts and tracking help you build member loyalty.

About

Our Guides use a digital platform and proprietary data models to engage difficult to reach members and keep them engaged. Guides listen to members, talk to them on their terms, and motivate them in ways that work. Your members gain a reliable friend and a savvy insider with the empathy and resources to help them navigate whatever challenges they face. Members experience Reema as an AI-powered human confidant available by text 24/7. Augmented by insights from our data models, our Guides design text messages that reach out to the right people, at the right time, with the right communication style. That means Reema blends the authentic with the automated to be both human and scalable. Combining public data with our proprietary engagement data, Reema's data engine anticipates which members may become high-risk. Our Guides use that data to strategically intervene and head off costly care by engaging the un-engaged in the right way and over time to change lives and improve outcomes.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Companies interested in a solution to improve the collection, management and action on customer experience data

Audience

Health centers searching for a Healthcare AI platform

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

MemberXP
United States
www.memberxp.com

Company Information

Reema Health
United States
www.reemahealth.com/solutions

Alternatives

Alternatives

Pearl

Pearl

Pearl Health

Categories

Categories

Customer Engagement Features

Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content

Customer Experience Features

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Customer Satisfaction Features

360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management

Integrations

Facebook
Microsoft PowerPoint
X (Twitter)
Yelp

Integrations

Facebook
Microsoft PowerPoint
X (Twitter)
Yelp
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