MemberWare

MemberWare

LabourWare
+
+

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About

MemberWare is comprehensive Membership Software built for Unions and Associations. The software is a direct result of input from Unions and Associations. It means the software was built first and foremost to be simple to use, intuitive and easy to learn. The information that it gathers and stores are specifically chosen by Unions and Associations. Reports are customized specifically for Unions and Associations; the software provides special functions such as Dues Checkoff. It also means a system flexible enough to accommodate custom data that are specified and managed by Unions and Associations. Furthermore, it is software that allows Unions and Associations to actively communicate with their members, to organize all member functions, and serve as a means to educate and inform the member population of of all pertinent events and matters of interest. MemberWare by LabourWare does all this and more.

About

We help credit unions create brand-defining member experiences through Voice of Member feedback collection and a powerful, industry-specific analytics platform. A complete view of every member experience metric all in one place for every stakeholder to see. Real-time, every channel, every day. MemberXP is made to measure the touchpoints of every member's experience. From joining the credit union to getting a loan to using your mobile app, we'll ask the right questions to pinpoint the highs and lows and your unique member journeys. Don't get stuck with a single listening post or multiple vendors. With MemberXP you can collect member feedback where and when members want to interact. Online, mobile, phone, tablets, and more. Because MemberXP was designed specifically for retail finance, our proprietary analytics give you answers to critical credit union-specific questions. MemberXP's proprietary alerts and tracking help you build member loyalty.

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Union and associations searching for a membership software

Audience

Companies interested in a solution to improve the collection, management and action on customer experience data

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

LabourWare
Founded: 2004
Canada
www.labourware.com/product-solutions/memberware/

Company Information

MemberXP
United States
www.memberxp.com

Alternatives

Alternatives

WeRise

WeRise

Bursting Silver
Delighted

Delighted

Qualtrics
UnionWare

UnionWare

Togetherwork

Categories

Categories

NPS Supported
Survey Supported

Membership Management Features

Application Management Not Supported
Automatic Renewals Not Supported
Committee Management Supported
Dues Management Not Supported
Email Marketing Not Supported
Event Management Supported
Member Directory Not Supported
Member Portal Not Supported
Member Types Supported
Membership Database Not Supported
Nonprofit Membership Not Supported
Payment Processing Not Supported
Website Management Supported

Customer Engagement Features

Analytics Supported
Churn Management Not Supported
Communication Management Not Supported
Community Management Not Supported
Content Syndication Not Supported
Feedback Collection Not Supported
Gamification Not Supported
Live Chat Not Supported
Video Content Not Supported

Customer Experience Features

Action Management Not Supported
Analytics Supported
Customer Segmentation Supported
Dashboard Supported
Feedback Management Supported
Knowledge Management Not Supported
Multi-Channel Collection Not Supported
Sentiment Analysis Supported
Survey Management Not Supported
Text Analysis Supported
Trend Analysis Supported

Customer Satisfaction Features

360 Degree Feedback Not Supported
Analytics Supported
Call Reporting Supported
Complaint Monitoring Not Supported
Feedback Collection Not Supported
Survey Management Not Supported

Integrations

Facebook Not Supported
Microsoft PowerPoint Not Supported
X (Twitter) Not Supported
Yelp Not Supported

Integrations

Facebook Supported
Microsoft PowerPoint Supported
X (Twitter) Supported
Yelp Supported
Claim MemberWare and update features and information
Claim MemberWare and update features and information
Claim MemberXP and update features and information
Claim MemberXP and update features and information