SurgyFrontdeskSurgy Innovation Labs
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Related Products
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About
MedCore is an all-in-one healthcare management platform that helps hospitals, clinics, diagnostic centers, and healthcare networks streamline patient care, clinical workflows, operations, billing, and workforce management. The platform combines Electronic Health Records (EHR), appointment scheduling, telemedicine, digital prescriptions, laboratory and pharmacy management, billing and insurance claims, HR and payroll, inventory management, and patient engagement tools into a single unified system.
Designed for healthcare providers of all sizes, MedCore empowers doctors, nurses, administrators, and finance teams with real-time insights, automated workflows, and centralized data management. By reducing administrative overhead and improving operational efficiency, MedCore enables healthcare organizations to deliver better patient outcomes while scaling their services with confidence.
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About
SurgyFrontdesk is a conversational AI voice agent for hospitals that handles incoming and outgoing patient calls through a hospital’s existing PBX. It answers common questions, books, confirms, reschedules, or cancels appointments, collects patient registration details, and coordinates reminders and follow-ups. After visits, it can send prescriptions, bills, and reports to patients through WhatsApp or SMS. The service works alongside a hospital’s existing call center and routes calls that need human attention to staff rather than replacing the phone system. It also connects with SurgyCRM, allowing follow-up tasks to trigger AI calls or WhatsApp messages and record outcomes on patient records. SurgyFrontdesk is intended for hospitals and healthcare groups seeking to automate repetitive patient communication and appointment workflows while keeping staff available for conversations that require human judgment.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Supported
Android
Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
MedCore is built for hospitals, clinic chains, specialty clinics, nursing homes, diagnostic centers, and healthcare networks looking to streamline patient care, operations, billing, HR, and compliance through a unified platform. It serves healthcare administrators, doctors, nurses, finance teams, and support staff who need efficient, scalable, and data-driven tools to improve patient outcomes and optimize day-to-day healthcare operations.
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Audience
Hospitals, doctors, and clinics.
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
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Screenshots and VideosNo images available
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Pricing
₹9999/month
Free Version
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Free Trial
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Pricing
$5
Annual subscription per hospital, quoted after scoping. Pricing depends on selected products, number of sites, and user or volume tiers. Full white-labeling is priced separately during onboarding.
Free Version
Not Supported
Free Trial
Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Not Supported
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Company InformationMedCore
Founded: 2026
India
medcore.software/
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Company InformationSurgy Innovation Labs
Founded: 2020
India
surgy.health/products/surgy-frontdesk
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Integrations
WhatsApp
Not Supported
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