Paddle

Paddle

Paddle Payments
+
+

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About

MaxBill drives the operational transformation forward, supporting businesses on their journey to hyperautomation to help create, market and monetize new and existing services. Our smart BSS solution, built for both enterprises and SMBs, serves as a solid foundation for the company’s intelligent, partner- and customer-centric, data-driven and compliant digital ecosystem. We have been successfully implementing our solution to support telecommunication, utilities, gaming and energy service providers’ growth in highly competitive, rapidly-changing markets. Gain total control of your commercial operations with seamless integration of service connection life cycle with a complete meter-to-cash functionality, including billing, metering, payments, debt collection and revenue management. Grow your business, offer a new range of connected services and take advantage of the fast-moving market trends with our MaxBill technology-powered, automated billing and revenue management platform.

About

Paddle is a subscription commerce and billing platform for Software and SaaS companies. It’s more difficult than ever to keep up with customer demands, to find new international growth opportunities, and to manage your internal resources effectively. With Paddle, you spend less time on fixing internal roadblocks and can focus on scaling your business. Paddle provides a full suite of tools from optimized checkout to sell your software, to recurring billing, fraud detection, manual invoicing, sales taxes, global currencies, customer support, analytics and much more, all in one platform. Choose how you want to sell, Paddle supports every type of sales motion. Optimize your checkout for conversions, scale your sales-assisted invoicing to more business accounts, and add subscription billing

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Supported
Chromebook Not Supported

Audience

Service providers searching for a billing and invoicing platform

Audience

Companies looking for an advanced Billing and Invoicing solution

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Pricing

Please contact Paddle for pricing details. Depending on volume of sales going through the platform, there's a % fee.
Free Version Supported
Free Trial Not Supported

Reviews/Ratings

Overall 5.0 / 5
ease 4.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 4.5 / 5
ease 4.5 / 5
features 5.0 / 5
design 4.5 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • User-friendly interface, and comprehensive functionality. 100% process automation - automation of routine tasks saves time on invoice processing and reduces the likelihood of errors. Technical support responds quickly to inquiries and resolves issues efficiently.

Cons

  • The setup and configuration took longer than expected and required significant effort.

Pros & Cons from Real Users

Pros

  • Paddle is All-in-One solution. It unifies subscription payment and billing management. It enables us to grow in market seamlessly. Helps in handling accounts merchant currency tax compliance and more. With a few clicks we can go global. Easily customisable. It can create any billing cycle like seat based, uses based, credit based. It automatically handles VAT and sales tax. Saves a lot of time.
  • Super easy to use and I've used it when purchasing several different products before and was very straight forward and simple.

Cons

  • Very supportive and responsive customer support team. No cons.
  • Not sure if there are any cons from my standpoint.

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

MaxBill
Founded: 1996
United Kingdom
maxbill.com

Company Information

Paddle Payments
Founded: 2011
United Kingdom
paddle.com

Alternatives

Alternatives

Pelcro

Pelcro

Pelcro Inc
Cadebill

Cadebill

MCL Systems
VertexOne

VertexOne

Vertex

Categories

Categories

B2B Payment Supported
Finance Supported
Payment Processing Supported
Recurring Billing Supported
SaaS Billing Supported
Sales Tax Supported
Tax Compliance Supported

Billing and Invoicing Features

Billing Portal Supported
Contact Database Supported
Contingency Billing Supported
Customer Portal Supported
Customizable Invoices Supported
Dunning Management Supported
Hourly Billing Not Supported
Invoice History Supported
Mobile Payments Not Supported
Multi-Currency Supported
Online Invoicing Supported
Online Payments Supported
Payment Processing Supported
Project Billing Not Supported
Recurring/Subscription Billing Supported
Service Ticket Billing Supported
Tax Calculator Not Supported

Billing and Provisioning Features

Billing & Invoicing Supported
Carrier Access Billing Supported
Contract Management Supported
Customer Accounts Supported
Customizable Billing Supported
Flexible Rate Tables Supported
Internet Supported
Order Management Supported
Post-Paid Systems Supported
Pre-Paid Systems Supported
Provisioning Supported
Rating Supported
Self Service Portal Supported
Service Order System Supported
VoIP Supported

Recurring Billing Features

Customer Portal Supported
Deferred Billing Supported
Discount Management Supported
Dunning Management Supported
Invoice History Supported
Multi-Currency Supported
Multi-Period Recurring Billing Supported
Payment Processing Supported
Recurring Donations Supported
Subscription Billing Supported

Subscription Management Features

Cancellation Management Supported
Discount / Coupon Management Supported
Dunning Management Supported
Enrollment Management Not Supported
Product Catalog Supported
Recurring Billing Supported
Revenue Recognition Supported
Revenue Recovery Tools Supported
Self Service Portal Supported
Subscription Plan Management Supported
Tax Management Supported
Trial Management Supported
Usage Tracking/Analytics Supported

Commission Features

Affiliate Management Supported
Agency Commission Supported
Commission Calculations Supported
Commission Scheduling Supported
Commission Tracking Supported
Compliance Management Supported
Flat Commissions Supported
Incentive Programs Supported
Multi-Tiered Commissions Supported
Percentage Commissions Supported
Sliding Scale Commissions Supported
Split Commissions Supported

Order Management Features

Back Order Management Supported
Catalog Management Supported
Inventory Management Supported
Order Entry Supported
Order Fulfillment Supported
Order Tracking Supported
Recurring Orders Supported
Returns Management Supported
Shipping Management Supported
Special Order Management Supported

Partner Relationship Management (PRM) Features

Asset Management Supported
Business Plans Not Supported
Channel Marketing Automation Not Supported
Collaboration Tools Supported
Compliance Management Supported
Deal Management Supported
Deal Registration Supported
Lead Generation Not Supported
Lead Sharing Not Supported
Partner Onboarding Supported
Partner Portal Supported
Performance Metrics Supported
Rewards Programs Supported
Workflow Management Supported

Reporting Features

Customizable Dashboard Supported
Data Source Connectors Supported
Drag & Drop Supported
Drill Down Supported
Email Reports Not Supported
Financial Reports Supported
Forecasting Supported
Marketing Reports Not Supported
OLAP Not Supported
Report Export Supported
Sales Reports Supported
Scheduled / Automated Reports Supported

Robotic Process Automation (RPA) Features

Analytics Not Supported
Attended Automation Supported
Code-free Development Supported
Image Recognition Not Supported
Optical Character Recognition Not Supported
Process Builder Supported
Third Party Application Integration Supported
Unattended Automation Supported

Utility Billing Features

Account Management Supported
ACH Payment Processing Not Supported
Billing & Invoicing Supported
Cable Supported
Collections Management Supported
Customer Management Supported
Electricity Supported
Meter Management Supported
Metered Billing Supported
Move In / Move Out Supported
Natural Gas Supported
Non-Metered Billing Supported
Online Payment Processing Supported
Penalty / Cut-Off Processing Supported
Rate Management Supported
Service Call Management Supported
Trash Supported
Water Supported
Work Order Management Not Supported

Billing and Invoicing Features

Billing Portal Supported
Contact Database Supported
Contingency Billing Supported
Customer Portal Supported
Customizable Invoices Supported
Dunning Management Supported
Hourly Billing Supported
Invoice History Supported
Mobile Payments Supported
Multi-Currency Supported
Online Invoicing Supported
Online Payments Supported
Payment Processing Supported
Project Billing Supported
Recurring/Subscription Billing Supported
Service Ticket Billing Supported
Tax Calculator Supported

Billing and Provisioning Features

Billing & Invoicing Supported
Carrier Access Billing Not Supported
Contract Management Supported
Customer Accounts Supported
Customizable Billing Supported
Flexible Rate Tables Supported
Internet Not Supported
Order Management Not Supported
Post-Paid Systems Supported
Pre-Paid Systems Supported
Provisioning Supported
Rating Supported
Self Service Portal Supported
Service Order System Supported
VoIP Not Supported

Recurring Billing Features

Customer Portal Supported
Deferred Billing Supported
Discount Management Supported
Dunning Management Supported
Invoice History Supported
Multi-Currency Supported
Multi-Period Recurring Billing Supported
Payment Processing Supported
Recurring Donations Supported
Subscription Billing Supported

Subscription Management Features

Cancellation Management Supported
Discount / Coupon Management Not Supported
Dunning Management Not Supported
Enrollment Management Not Supported
Product Catalog Not Supported
Recurring Billing Supported
Revenue Recognition Not Supported
Revenue Recovery Tools Not Supported
Self Service Portal Supported
Subscription Plan Management Supported
Tax Management Not Supported
Trial Management Not Supported
Usage Tracking/Analytics Supported

Payment Processing Features

ACH Check Transactions Not Supported
Bitcoin Compatible Not Supported
Debit Card Support Supported
Gift Card Management Supported
Mobile Payments Not Supported
Online Payments Supported
POS Transactions Supported
Receipt Printing Supported
Recurring Billing Supported
Signature Capture Not Supported

Sales Tax Features

Address Validation Supported
Audit Trail Not Supported
Consumer Use Tax Supported
Exemption Management Supported
Tax Calculator Not Supported
Tax Filing Not Supported
Taxability Verification Supported
Transaction Tracking Supported
Value Added Tax (VAT) Not Supported

Integrations

ARP.top Not Supported
Affonso Not Supported
Apeaksoft iPhone Eraser Not Supported
B2Metric Not Supported
ChartMogul Not Supported
Churn Solution Not Supported
Engage Not Supported
Grigora Not Supported
HockeyStack Not Supported
KonnectzIT Not Supported
MRR.io Not Supported
Price Intelligently Not Supported
Raaft Not Supported
SaaSBold Not Supported
SaaSitive Not Supported
SaaSykit Not Supported
Taplink Not Supported
Webleadr Not Supported
WiserNotify Not Supported
m3ter Not Supported

Integrations

ARP.top Supported
Affonso Supported
Apeaksoft iPhone Eraser Supported
B2Metric Supported
ChartMogul Supported
Churn Solution Supported
Engage Supported
Grigora Supported
HockeyStack Supported
KonnectzIT Supported
MRR.io Supported
Price Intelligently Supported
Raaft Supported
SaaSBold Supported
SaaSitive Supported
SaaSykit Supported
Taplink Supported
Webleadr Supported
WiserNotify Supported
m3ter Supported
Claim MaxBill and update features and information
Claim MaxBill and update features and information
Claim Paddle and update features and information
Claim Paddle and update features and information