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About

Mawidi provides configured Arabic and English AI reception and appointment automation for service businesses in Qatar. It is headquartered in Doha, Qatar. Configured WhatsApp and voice workflows support booking enquiries, appointments managed in Mawidi, rescheduling, cancellation and handover to the business’s own staff. Eligible configured services can use QAR deposit payment links with a usable company payment account; payment confirmation follows verified settlement. Available capabilities depend on the selected plan, connected providers and business setup. Confirm required languages, booking rules and escalation before activation. Connecting Google Calendar or Outlook does not currently create customer booking events in those calendars. See pricing for current plan terms.

About

Zo by Zocdoc is an AI-powered phone assistant that instantly answers inbound scheduling calls, bypassing hold times and outdated IVR menus, and books patient appointments directly into existing EHR systems using natural, conversational language. It handles unlimited, concurrent calls 24/7, autonomously resolving up to 70% of scheduling inquiries and escalating only the most complex cases to human staff. Zo is configurable to practices’ specific booking rules, integrates seamlessly with their phone systems and EHR platforms, and intelligently routes patients, such as directing routine requests to nurse practitioners while prioritizing complex needs for physicians. Practices are invoiced per successfully scheduled appointment (no upfront fees, time-based charges, or long-term contracts), making it a low-risk deployment. Early adopters report average call resolution times under 3 minutes and 30 seconds with zero hold time, and patient satisfaction ratings exceed 80%.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Front-desk and operations teams at service businesses in Qatar, including clinics, dental practices, salons, spas and restaurants.

Audience

Medical practices and healthcare providers seeking a solution to eliminate patient hold times, boost appointment scheduling efficiency, and enhance care access

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

$279
Free Version Not Supported
Free Trial Supported

Pricing

Free
Free Version Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Company Information

Mawidi
Founded: 2023
Qatar
mawidi.com/en

Company Information

Zocdoc
Founded: 2007
United States
www.zocdoc.com/about/ai-phone-assistant/

Alternatives

No Alternatives

Alternatives

Categories

AI Receptionists Supported

Categories

Integrations

Google Cloud Platform Not Supported
WhatsApp Supported

Integrations

Google Cloud Platform Supported
WhatsApp Not Supported
Claim Mawidi and update features and information
Claim Mawidi and update features and information
Claim Zo by Zocdoc and update features and information
Claim Zo by Zocdoc and update features and information