Zo by ZocdocZocdoc
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Related Products
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About
Mawidi provides configured Arabic and English AI reception and appointment automation for service businesses in Qatar. It is headquartered in Doha, Qatar. Configured WhatsApp and voice workflows support booking enquiries, appointments managed in Mawidi, rescheduling, cancellation and handover to the business’s own staff. Eligible configured services can use QAR deposit payment links with a usable company payment account; payment confirmation follows verified settlement. Available capabilities depend on the selected plan, connected providers and business setup. Confirm required languages, booking rules and escalation before activation. Connecting Google Calendar or Outlook does not currently create customer booking events in those calendars. See pricing for current plan terms.
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About
Zo by Zocdoc is an AI-powered phone assistant that instantly answers inbound scheduling calls, bypassing hold times and outdated IVR menus, and books patient appointments directly into existing EHR systems using natural, conversational language. It handles unlimited, concurrent calls 24/7, autonomously resolving up to 70% of scheduling inquiries and escalating only the most complex cases to human staff. Zo is configurable to practices’ specific booking rules, integrates seamlessly with their phone systems and EHR platforms, and intelligently routes patients, such as directing routine requests to nurse practitioners while prioritizing complex needs for physicians. Practices are invoiced per successfully scheduled appointment (no upfront fees, time-based charges, or long-term contracts), making it a low-risk deployment. Early adopters report average call resolution times under 3 minutes and 30 seconds with zero hold time, and patient satisfaction ratings exceed 80%.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Supported
Android
Supported
Chromebook
Not Supported
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Audience
Front-desk and operations teams at service businesses in Qatar, including clinics, dental practices, salons, spas and restaurants.
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Audience
Medical practices and healthcare providers seeking a solution to eliminate patient hold times, boost appointment scheduling efficiency, and enhance care access
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and VideosNo images available
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Screenshots and Videos |
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Pricing
$279
Free Version
Not Supported
Free Trial
Supported
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Pricing
Free
Free Version
Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Training
Documentation
Not Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Supported
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Company InformationMawidi
Founded: 2023
Qatar
mawidi.com/en
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Company InformationZocdoc
Founded: 2007
United States
www.zocdoc.com/about/ai-phone-assistant/
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AlternativesNo Alternatives
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