Mawidi

ReceptFlow is an AI receptionist for tradies and service businesses that answers phone calls and website enquiries 24/7, qualifies leads, and books appointments directly into Google Calendar. Businesses configure it with their services, hours, FAQs, and industry details, then add the chat widget to their website or use a dedicated phone number for AI voice calls. The AI greets visitors and callers, answers common questions, collects names, contact details, job type, location, timing, urgency, and other relevant information, and sends qualified leads through SMS and email alerts. Its phone receptionist uses a natural-sounding voice, handles Australian accents, suburb names, and trade-specific terminology, and can forward existing business numbers to the service. The website chat widget works around the clock to capture enquiries even outside business hours. ReceptFlow connects with Google Calendar to check real-time availability and confirm bookings without double-booking.

LazyTradie is a subscription-based AI receptionist and booking service for Australian trade businesses. It handles customer enquiries by phone, SMS and website chat, gathers job details, answers routine questions, prepares quotes using the business's configured pricing, and books or reschedules appointments against the connected ServiceM8 calendar. It can escalate urgent enquiries to the tradie and send booking updates and notifications. Business plans add staff allocation, higher enquiry capacity and monthly performance reporting. LazyTradie can add an AI booking agent to an existing website or provide a separately priced website package. Trade businesses use it to respond to enquiries and coordinate appointments while working on site; customer, job and schedule details sync to ServiceM8, where the business manages its records. Customers use ordinary calls, texts or web chat without needing a dedicated app.