ScreenSteps

ScreenSteps

Blue Mango Learning Systems
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About

Are you spending too much time trying to find the right information? Up to 30% of working time is lost searching for correct, valid and up-to-date information. With Matterial, you collect all corporate knowledge, network it into a comprehensible system and make it quickly findable. This way, everyone gets the information they need directly. You finally want to manage your knowledge more effectively? With Matterial, you keep your company's knowledge alive, document processes and inform your employees and customers. You provide all answers from a single source for a wide range of communication channels. In a live demo, we show you what your knowledge base of the future could look like. Free of charge and without obligation. Without you as a partial supplier, component, system or module supplier, the automotive industry could not survive. Knowledge is critical to success for you in your creative, highly specialized medium-sized company in order to stay on top of product development.

About

Knowledge base software that reduces employee mistakes, questions, and onboarding time. Interactive, “dummy proof” guides any employee can follow without getting stuck in the middle of a process. Increase QA scores, reduce questions, and decrease training time by building a robust online searchable knowledge base to keep everyone in your call center on the same page. Increase productivity, reduce mistakes, and decrease training time by helping your employees adopt new procedures and handle complex situations without needing additional help. Capture your company’s unique procedures with customizable, step-by-step guides that enhance employee performance. Teams leverage a ScreenSteps knowledge base in three ways to improve employee performance while reducing the amount of training and post-training support. Centralize all of your job aids in one location. Employees can easily find answers to their questions within seconds with a ScreenSteps knowledge base.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Organizations in need of a solution to collect all corporate knowledge and network it into a comprehensible system

Audience

Companies of all sizes seeking a solution to manage employees and training processes

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Not Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

€4.99 per user
Free Version Supported
Free Trial Not Supported

Pricing

$57.00/month
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Matterial
United Kingdom
www.matterial.com/en/

Company Information

Blue Mango Learning Systems
Founded: 2004
United States
www.bluemangolearning.com

Alternatives

Alternatives

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kaams

Amsphere
Panviva

Panviva

Upland Software
Berkeley Publisher

Berkeley Publisher

Berkeley Bridge

Categories

Corporate Wiki Supported

Categories

Knowledge Management Features

Artificial Intelligence (AI) Not Supported
Cataloging / Categorization Supported
Collaboration Supported
Content Management Not Supported
Decision Tree Supported
Discussion Boards Not Supported
Full Text Search Supported
Knowledge Base Management Supported
Self Service Portal Supported

Integrations

Desktop.com Not Supported
Indent Not Supported
Outdoo AI Not Supported
Rippling Not Supported
Teamstack Not Supported
Zendesk Not Supported

Integrations

Desktop.com Supported
Indent Supported
Outdoo AI Supported
Rippling Supported
Teamstack Supported
Zendesk Supported
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Claim Matterial and update features and information
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