Salesforce Agentforce Field ServiceSalesforce
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Related Products
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About
Matidor is a GIS-native field operations platform for oil and gas companies, environmental consulting firms, and multi-site operations teams. Built by a team with Google Earth roots, Matidor replaces disconnected spreadsheets and generic tools with one unified system purpose-built for the field.
Four capabilities in one platform: Location Intelligence maps every project geographically with regulatory zones overlaid in real time. Project Management gives teams portfolio dashboards, custom workflows, and contractor portals. Budget and Cost Control tracks every dollar with automated alerts at 70, 90, and 100 percent thresholds. Field Operations delivers 100 percent offline-first mobile apps with GPS-tagged photos and automatic sync.
Use cases include well abandonment, AFE budget tracking, pipeline integrity inspections, Phase I through III ESA assessments, remediation, and multi-site construction.
Integrations: QuickBooks Online, Deltek Vantagepoint, ArcGIS, and Power BI.
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About
Agentforce Field Service is an AI-powered field operations platform designed to help organizations deliver faster, more proactive on-site service. It connects customer, asset, and workforce data into one unified system to improve uptime and drive new revenue opportunities. With autonomous and proactive scheduling, Agentforce handles appointment booking, rescheduling, and maintenance planning across multiple channels. The offline-first mobile app equips technicians with real-time job data, voice dictation, and customizable tools to complete work efficiently from anywhere. Dispatchers gain a centralized console to optimize workforce allocation, manage territories, and coordinate employees, contractors, and even robotic resources. Asset Service Lifecycle Management enables teams to shift from reactive repairs to predictive maintenance using connected asset insights.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Operations managers, project managers, environmental consultants, and finance leads at oil and gas companies, environmental consulting firms, construction companies, utilities, mining operations, and multi-site field service organizations.
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Audience
Agentforce Field Service is designed for field service organizations, operations leaders, and enterprise service teams seeking to automate scheduling, optimize workforce productivity, and deliver proactive, AI-powered on-site service experiences
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
395
Our pricing is designed to fit your needs. Contact us for a free quotation.
Free Version
Free Trial
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Pricing
$75.00 per user per month
Billed annually
Free Version
Free Trial
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Reviews/
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Reviews/
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Pros & Cons from Real UsersPros
Cons
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationMatidor
Founded: 2019
Canada
matidor.com
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Company InformationSalesforce
Founded: 1999
United States
www.salesforce.com/service/field-service-management/
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Categories |
Categories |
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Field Service Management Features
Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management
Tradesman Job Management Features
Contract Management
Customer Database
Dispatch Management
For Builders
For Electricians
For Field Service Businesses
For HVAC
For Plumbers
For Roofers
Invoicing
Job Tracking
Payments
Quoting
Reporting
Scheduling
Time Tracking
Data Management Features
Customer Data
Data Analysis
Data Capture
Data Integration
Data Migration
Data Quality Control
Data Security
Information Governance
Master Data Management
Match & Merge
EHS Management Features
Audit Management
Corrective / Preventive Actions
Environmental Management
Environmental Risk Assessment
Forms Management
Incident Management
Industrial Safety Management
Injury Reporting
Inspection Management
MSDS
Occupational Health Management
OSHA Recordkeeping
Safety Risk Assessment
Training Management
Waste Management
Environmental Features
Air Management
Auditing
Compliance Management
Document Management
Emissions Inventory
Hazardous Materials Control
Sustainability Management
Training Management
Waste Management
Water Management
Oil and Gas Features
Compliance Management
Equipment Management
Inventory Management
Job Costing
Logistics Management
Maintenance Management
Material Management
Project Management
Resource Management
Scheduling
Work Order Management
Productivity Features
Collaboration
Database Creation
Document Creation
File Sharing
Notes Management
Office Suite
Presentation Tools
Project Management
Task Management
Team Chat
Project Management Features
Agile Methodologies
Budget Management
Client Portal
Collaboration Tools
Cost-to-Completion Tracking
Customizable Templates
Gantt Charts
Idea Management
Kanban Board
Milestone Tracking
Portfolio Management
Resource Management
Time & Expense Tracking
Traditional Methodologies
Project Portfolio Management Features
Budget Management
Collaboration
Dashboard
Issue Management
Milestone Tracking
Portfolio Management
Project Planning
Requirements Management
Resource Management
Status Tracking
Task Management
Time & Expense Tracking
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Field Service Management Features
Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management
Service Dispatch Features
Billing & Invoicing
Call Center Management
Contract Management
Customer Database
Inventory Control
Job Management
Job Tracking
Mobile Access
Routing
Scheduling
Self Service Portal
Service History Tracking
Technician Management
Work Order Management
Work Order Features
Contract Management
Customer Database
Dispatch Management
Inventory Control
Job Management
Preventive Maintenance
Quotes / Estimates
Recurring Appointments
Routing
Scheduling
Task Management
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Integrations
Adobe Real-Time CDP
ArcGIS
Augmentir
Collate
Deltek Replicon Time
Deltek Vantagepoint
Fin
Flosum
Harvest
Metazoa Monarch
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Integrations
Adobe Real-Time CDP
ArcGIS
Augmentir
Collate
Deltek Replicon Time
Deltek Vantagepoint
Fin
Flosum
Harvest
Metazoa Monarch
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