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About

Mark360 is a cloud-based customer messaging and automation platform for businesses that engage customers through WhatsApp and Instagram. It combines WhatsApp Business API campaigns, broadcasts and scheduled message flows with a no-code chatbot builder, AI agents, automated customer journeys and a shared team inbox for assigning conversations and handing them to human agents. Instagram tools automate direct messages and comment-triggered replies, while commerce features connect Shopify catalogs and support order updates, abandoned-cart recovery and cash-on-delivery confirmations. Integrations with business tools including Google Sheets, Razorpay and CRM platforms help teams coordinate customer communications. Mark360 is designed for ecommerce and direct-to-consumer brands, online stores, service providers, educators and agencies that manage marketing, sales and customer support conversations.

About

WaAPI is an enterprise-grade API that allows developers to easily send and receive messages, and manage chats, groups, and channels within their applications. It supports quick integration across multiple programming languages and frameworks, including JavaScript, PHP, Python, and many more. WaAPI offers a pay-per-instance pricing model with no hidden fees and a 3-day free trial requiring no credit card. The API simplifies messaging by enabling features like real-time notifications, automated customer support, and intelligent chatbot creation. It provides SDKs and integrations for popular platforms to speed up development. Trusted by over 5,000 developers worldwide, WaAPI is designed to be the simplest, fastest way to add messaging functionality to any app.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

D2C brands, online stores, service businesses, education providers and agencies (India and global)

Audience

Developers and software teams seeking a scalable, easy-to-integrate messaging API to add chat, notifications, and automation features to their applications

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

$19/month
Free plan available. Paid plans start at $19/month or $205/year; a higher plan is $99/month or $1,069/year. Recurring and usage-based charges are billed every 30 days; additional charges may apply.
Free Version Supported
Free Trial Supported

Pricing

€6 per month
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 3.4 / 5
ease 3.8 / 5
features 3.7 / 5
design 3.4 / 5
support 3.0 / 5

Pros & Cons from Real Users

Pros

  • Maybe the UI looks okay — it's clean and modern at first glance, and the dashboard seems user-friendly. But that’s about it. There’s nothing functional beyond the design. It gives a false impression of a working product.
  • Absolutely terrible – constant crashes, zero support, and not a single benefit. Total waste of money!
  • Simple API to integrate to SAAS products. It is the most flexible way to let the users of your app use a WhatsApp integration since it works similar to WhatsApp web.
  • It offers most of the features I need. It used to be more stable in the beginning but it seems things are falling apart these days.
  • Easy to use and cheap pricing. features include all we need and webhook integration works great for us.

Cons

  • No response after payment, support ignores emails, zero reliability.
  • Avoid this platform at all costs! It’s extremely unstable and crashes frequently, making it nearly impossible to use reliably. On top of that, customer support is practically non-existent — you’re left completely on your own. Subscribing to this service was a big mistake, and I wouldn’t recommend it to anyone.
  • I would like to have faster response from support. It usually takes 1 or 2 business days.
  • - Not stable, instances go down from time to time - Technical support is awful, they take ages to respond (when they do!) - It lacks the newest features and it seems there's no effort to release any soon
  • UI could be a little bit better and documentation, while covering everything, should get more details.

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Mark360
Founded: 2024
India
mark360.ai

Company Information

WaAPI
Founded: 2019
Switzerland
waapi.app/

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Categories

WhatsApp Marketing Supported

Categories

WhatsApp Marketing Supported

Integrations

Abundantly Not Supported
Admin24 Not Supported
Highrise ERP Not Supported
PetAladdin Not Supported
Razorpay Supported
Shopify Supported
Stripe Supported
TryowBOT Not Supported
WhatsApp Not Supported
Xitoring Not Supported

Integrations

Abundantly Supported
Admin24 Supported
Highrise ERP Supported
PetAladdin Supported
Razorpay Not Supported
Shopify Not Supported
Stripe Not Supported
TryowBOT Supported
WhatsApp Supported
Xitoring Supported
Claim Mark360 and update features and information
Claim Mark360 and update features and information
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