Mapovate

Mapovate

Ethos Integrated Solutions
+
+

Related Products

  • Sogolytics
    869 Ratings
    Visit Website
  • Maropost Marketing Cloud
    152 Ratings
    Visit Website
  • HSI Donesafe
    176 Ratings
    Visit Website
  • SiteMinder
    671 Ratings
    Visit Website
  • SurveySparrow
    3,065 Ratings
    Visit Website
  • GetResponse
    1,798 Ratings
    Visit Website
  • Nasdaq Metrio
    14 Ratings
    Visit Website
  • NewOrg
    124 Ratings
    Visit Website
  • TrafficGuard
    89 Ratings
    Visit Website
  • ShareMyToolbox
    41 Ratings
    Visit Website

About

The wizard simplifies the process of developing your journey maps. Simply follow the step by step process and develop your maps with ease. Share completed journey maps easily with multiple stakeholders. View reports easily in presentation mode, save and export completed maps in pdf mode. Collaborate and share feedback with peers and stakeholders to fix real customer problems directly on your journey maps. Collect and report Voice of Customer feedback seamlessly. Create and run surveys with the click of a button through Mapovate’s seamless integration with KnowledgeTRAK. Capture VOC feedback for all your customer touchpoints across different interaction channels. See results in real time in your Customer Experience Journey Maps!

About

An API and low-code Communications Platform as a Service (CPaaS) offering designed to help enterprises lower cost, reduce complexity, and accelerate IT roadmaps. Map and automate customer journeys in minutes using a drag-and-drop editor with powerful building blocks (nodes). Shift to low-code development to reduce the time to market for new applications and journeys. Seamlessly consume events from existing systems to trigger customer communication flows. Integrate customer interactions with backend systems to achieve end-to-end automation. Easily test, deploy, and make iterative changes to flows in a secure and scalable serverless environment. Leverage our extensive portfolio of communication APIs and SDKs for SMS, voice, push, RCS, WhatsApp, video, etc., to engage customers on their preferred channels.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Companies searching for a Customer journey mapping software with dynamic real-time voice of customer analytics

Audience

Companies that want to automate and orchestrate all customer interactions centrally

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

Ethos Integrated Solutions
United Arab Emirates
www.mapovate.com

Company Information

Cisco
Founded: 1984
United States
imimobile.com/products/webex-connect

Alternatives

Alternatives

MirrorFly

MirrorFly

CONTUS TECH
Authkey

Authkey

Authkey.io
smsmode

smsmode

smsmode©

Categories

Categories

Customer Journey Mapping Tools Features

Action Management Supported
Attribution Modeling Not Supported
Behavioral Analytics Not Supported
Collaboration Supported
Customer Profiles Supported
Data Import / Export Supported
Predictive Analytics Not Supported
Surveys & Feedback Supported
Templates Not Supported

Integrations

BasicOps Not Supported
Cal ID Not Supported
NiCE CXone Mpower Not Supported
Recall.ai Not Supported
Rootly Not Supported
Salesforce Agentforce Service Not Supported
ServiceNow Not Supported
Stackreaction Not Supported
Webex Campaign Not Supported
Webex Engage Not Supported
Webex Notify Not Supported
WhatsApp Not Supported
Zendesk Not Supported
toby Not Supported

Integrations

BasicOps Supported
Cal ID Supported
NiCE CXone Mpower Supported
Recall.ai Supported
Rootly Supported
Salesforce Agentforce Service Supported
ServiceNow Supported
Stackreaction Supported
Webex Campaign Supported
Webex Engage Supported
Webex Notify Supported
WhatsApp Supported
Zendesk Supported
toby Supported
Claim Mapovate and update features and information
Claim Mapovate and update features and information
Claim Webex Connect and update features and information
Claim Webex Connect and update features and information