Mantis

Mantis

Metaworks
Mantis SnapSupport

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Mantis:

About

Mantis® for Manufacturers helps organizations keep an eye on what’s happening at the retail level. Reps are armed with software that addresses the challenges of time, distance, and accuracy that come with being out in the field. Using Mantis will ensure you get the vital information from the field to your offices faster, more accurately – more efficiently. Mantis® for Merchandisers helps you meet the changing needs of your clients by keeping them informed about where their products are placed, how the shelves are stocked and how promotions are being carried out. Information can be collected and analyzed simultaneously from multiple stores across the country, giving you accurate and up to date information for smart decision making. Mantis for Inspections makes the need for conducting any type of inspection using paper forms obsolete.
SnapSupport:

About

Resolve issues faster with real-time visual support for field teams and customers. Empower your field teams and equipment users with visual issue reporting, smart recommendations, chat, AR-enabled live video, checklists/instructions, and knowledgebase. We at SnapSupport are busy helping tech businesses every day. See what some of our partners and clients have to say about the experience. Be the next to enjoy the benefits of SnapSupport. Take your field support and customer support to the next level. Help your field engineers fix issues the first time and avoid multiple trips. Assist them remotely in real-time when they need help. Automate and streamlines the inspection reporting process. Define checklists and use our mobile or RealWear HMT-1 app for fast inspections. Speed up your equipment maintenance activities with configurable checklists and real-time visual support. Increase customer satisfaction with a mobile app to enable powerful self-support and real-time visual support.
Mantis:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
SnapSupport:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported
Mantis:

Audience

SaaS Field Execution system for brands and merchandisers
SnapSupport:

Audience

Construction managers and field engineers seeking a tool to collaborate, manage issues, assign workflows, and schedule maintenance
Mantis:

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported
SnapSupport:

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported
Mantis:

API

Offers API Not Supported
SnapSupport:

API

Offers API Not Supported
Mantis:

Screenshots and Videos

SnapSupport:

Screenshots and Videos

Mantis:

Pricing

$29 per user per month
Free Version Not Supported
Free Trial Not Supported
SnapSupport:

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported
Mantis:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
SnapSupport:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
Mantis:

Training

Documentation Not Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported
SnapSupport:

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported
Mantis:

Company Information

Metaworks
Founded: 1996
Canada
www.metaworks.com
SnapSupport:

Company Information

SnapSupport
Founded: 2017
United States
snapsupport.io
Mantis:

Alternatives

SnapSupport:

Alternatives

Mantis:
SnapSupport:
Einpix

Einpix

Epicus IT
Mantis:
SnapSupport:
FieldEZ

FieldEZ

FieldEZ Technologies
Mantis:
SnapSupport:
MaintainX

MaintainX

4.8 out of 5 stars
Mantis:
SnapSupport:
Visual Assistance

Visual Assistance

OptimaTech Limited
5.0 out of 5 stars
Mantis:

Categories

SnapSupport:

Categories

Mantis:

Field Service Management Features

Billing & Invoicing Not Supported
Contact Database Supported
Contract Management Not Supported
Customer Database Supported
Dispatch Management Supported
Electronic Signature Not Supported
Inventory Management Supported
Mobile Access Supported
Payment Collection in the Field Supported
Quotes / Estimates Not Supported
Routing Not Supported
Scheduling Supported
Service History Tracking Supported
Time Clock Supported
Work Order Management Supported
SnapSupport:

Field Service Management Features

Billing & Invoicing Not Supported
Contact Database Not Supported
Contract Management Not Supported
Customer Database Not Supported
Dispatch Management Supported
Electronic Signature Not Supported
Inventory Management Not Supported
Mobile Access Supported
Payment Collection in the Field Not Supported
Quotes / Estimates Not Supported
Routing Not Supported
Scheduling Supported
Service History Tracking Not Supported
Time Clock Not Supported
Work Order Management Supported

Equipment Maintenance Features

Customer Database Not Supported
Dispatch Management Supported
Equipment Tracking Not Supported
Inventory Control Not Supported
Job Management Not Supported
Maintenance Scheduling Supported
Warranty Tracking Not Supported
Work Order Management Supported
Mantis:

Integrations

Active Directory Not Supported
HuLoop Supported
MightyMeld Supported
TestCaseLab Supported
UNGUESS Supported
Ubertesters Supported
SnapSupport:

Integrations

Active Directory Supported
HuLoop Not Supported
MightyMeld Not Supported
TestCaseLab Not Supported
UNGUESS Not Supported
Ubertesters Not Supported
Mantis:
Claim Mantis and update features and information
Claim Mantis and update features and information
SnapSupport:
Claim SnapSupport and update features and information
Claim SnapSupport and update features and information