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About

Macro is an open-source collaborative workspace that brings email, messaging, documents, tasks, calls, AI agents, and CRM together in a single application. The platform creates a shared AI memory that continuously connects information across the workspace, giving users and AI agents complete context for collaboration and decision-making. Macro features a keyboard-first email client with AI-assisted productivity, unified inbox management, and fast search designed to streamline communication. It also includes collaborative documents, integrated team chat, task management, and CRM capabilities that are tightly connected instead of existing as separate tools. Built-in AI agents can summarize conversations, manage tasks, generate content, and provide company-wide knowledge based on shared workspace memory. Macro helps teams replace multiple disconnected workplace applications with a unified, AI-powered collaboration platform.

About

Talki is an AI-native helpdesk for B2B support teams that answers routine tickets automatically while keeping human agents focused on the conversations that need them. It brings web chat, email, and Telegram into one shared inbox where teams can assign, reply to, and resolve conversations without switching apps. Setup starts by connecting a channel and pointing the AI at company documentation; Talki scans the website to build a knowledge base and begins answering customers from that information. Its AutoPilot AI agent reads each ticket and customer context, replies from the knowledge base, and either closes the issue or escalates it when uncertain. Backend Connect can pull customer information such as plan details, MRR, company data, and custom fields directly into the ticket, reducing the need to open separate CRM systems. Built-in DeepL translation supports multilingual conversations from the same inbox, while one-line macros can combine actions.

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Not Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Macro is ideal for startups, software development teams, knowledge workers, and businesses seeking an open-source, AI-powered workspace that unifies communication, collaboration, CRM, and productivity

Audience

B2B support teams seeking to centralize customer conversations and automate routine ticket resolution with AI while escalating complex issues to human agents

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$40/user/month
Free Version Supported
Free Trial Supported

Pricing

€9 per month
Free Version Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Macro
Founded: 2021
United States
www.macro.com

Company Information

Talki
Founded: 2026
United States
talki.tech/

Alternatives

Alternatives

North

North

Cohere AI

Categories

AI Productivity Supported

Categories

Integrations

DeepL Not Supported
Microsoft Word Supported
Telegram Not Supported

Integrations

DeepL Supported
Microsoft Word Not Supported
Telegram Supported
Claim Macro and update features and information
Claim Macro and update features and information
Claim Talki and update features and information
Claim Talki and update features and information