RelaySwitch Labs
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Related Products
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About
Macro is an open-source collaborative workspace that brings email, messaging, documents, tasks, calls, AI agents, and CRM together in a single application. The platform creates a shared AI memory that continuously connects information across the workspace, giving users and AI agents complete context for collaboration and decision-making. Macro features a keyboard-first email client with AI-assisted productivity, unified inbox management, and fast search designed to streamline communication. It also includes collaborative documents, integrated team chat, task management, and CRM capabilities that are tightly connected instead of existing as separate tools. Built-in AI agents can summarize conversations, manage tasks, generate content, and provide company-wide knowledge based on shared workspace memory. Macro helps teams replace multiple disconnected workplace applications with a unified, AI-powered collaboration platform.
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About
Relay is an AI-native help desk and customer support platform with a built-in knowledge base, AI reply drafts, smart ticket routing, automated responses, team collaboration, customer records, macros, analytics, and omnichannel support workflows. Teams can train Relay on their help articles, FAQs, and internal documentation so agents get faster, context-aware responses while retaining human review. Relay also connects support context with sales CRM activity and offers integrations for modern SaaS, ecommerce, and service businesses.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Macro is ideal for startups, software development teams, knowledge workers, and businesses seeking an open-source, AI-powered workspace that unifies communication, collaboration, CRM, and productivity
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Audience
Customer support, help desk, and customer success teams at SaaS companies, ecommerce businesses, agencies, and service organizations that need AI-assisted ticketing and a shared knowledge base.
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and VideosNo images available
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Pricing
$40/user/month
Free Version
Free Trial
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Pricing
$19 per user/month
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationMacro
Founded: 2021
United States
www.macro.com
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Company InformationSwitch Labs
Founded: 2024
United States
crm.switchlabs.dev
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Alternatives |
Alternatives |
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Categories |
Categories |
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Integrations
Microsoft Word
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