MSP360 RMM

MSP360 RMM

MSP360
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About

MSP360 RMM enables users to efficiently manage all aspects of their IT infrastructure within a single dashboard. Features include system resource monitoring, software deployment, patch management, alerting, remote access, scripting, and more. Licensed per admin with unlimited endpoints. Main features: - System resource and performance monitoring - Windows patch management - Software deployment - Reporting - Device management - Antivirus management - Alerting - PowerShell scripting - Remote access

About

This is IT monitoring and management done right. Get the full picture and respond quickly to issues. Patch management, remote control, network discovery, all built into one beautiful and easy-to-use solution. Got a minute? That’s how long it takes to deploy and install a powerful and lightweight agent on all of your devices. Within minutes you are provided with detailed information about your IT environment. IT administration is complex but we make your job easier. Automatically discover devices and services in your IT environment. Remote install applications and run scripts. Everything you need in one comprehensive tool. Downtime is unacceptable. Panorama9 foresees problems so you can be proactive instead of reactive. When things do go wrong you are notified instantly and can take action before your users notice anything. Your security is only as strong as the weakest link - we'll tell you where that is.

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

MSPs, IT technicians, SMBs

Audience

Companies of all sizes that need an IT monitoring, management, and RMM solution

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

Please contact MSP360 for pricing details.
Free Version Not Supported
Free Trial Supported

Pricing

No information available.
Free Version Supported
Free Trial Supported

Reviews/Ratings

Overall 4.8 / 5
ease 4.5 / 5
features 5.0 / 5
design 4.5 / 5
support 4.5 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Pros & Cons from Real Users

Pros

  • Starting from CloudBerry Backup it is easy to configure our backups in the cloud so that they can be adapted to other software or platforms. In fact, within CloudBerry Backup we get full control of our ability to save backups to other sites, and the quality and speed that these backups will have.
  • The nice thing about this application is that compared to others it does not go through a constant loss of license validity and updates that limit new features. Its cost is more affordable than others and it has other pricing packages that have adapted a lot to our budget. In addition, it is the best option for use among many others in terms of storage capacity and affordable costs.
  • Because CloudBerry Backup is so innovative when it comes to managing different versions of the same file, it is possible to create virtually infinite copies without it being confusing or complicated to access them in a row. CloudBerry Backup has good compression capabilities, so exporting Zip files is fast.
  • MSP360 allows compressing and backup process. It supports almost every storage options, like google cloud, Microsoft azure. Every cloud files are encrypted. The file recovery process is very straightforward.

Cons

  • CloudBerry Backup does not allow us to make backups to run at the same time, which leads to working with one backup at a time. This may depend directly on the number of external hard drives being used on the same computer. We do not recommend sending copies from one backup to another, to avoid errors and losses.
  • The application offers a cloud storage limit of 1TB in all its paid versions except the most expensive one. For us as a company, the 1TB extension is not large enough for us as we deal with daily files with weights around 2GB in total, which has led us to points where we have to delete information or migrate to another platform.
  • There is a big problem with CloudBerry Backup when you have to work with multimedia material, and that is that, if you are uploading the material to the cloud, the uploads usually have seemingly random pauses when leaving CloudBerry Backup in the background, which complicates a bit the management if you are carrying out other tasks, forcing you to stay within the platform.
  • I didn't found any cons with MSP360. It works extremely well what it says.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

MSP360
Founded: 2011
United States
hubs.ly/Q012m0Hy0

Company Information

Panorama9
Founded: 2010
United States
panorama9.com

Alternatives

Alternatives

ArchiverFS

ArchiverFS

MLtek Limited
Cyberduck

Cyberduck

Iterate
ConnectWise RMM

ConnectWise RMM

ConnectWise
Kaseya VSA

Kaseya VSA

Kaseya

Categories

Backup Supported
RMM Supported

Categories

IT Management Supported
Network Discovery Supported
Patch Management Supported
RMM Supported
System Monitoring Supported

RMM Features

Deployment Management Supported
For MSPs Supported
IT Asset Management Not Supported
Mobile Access Not Supported
Network Monitoring Supported
Patch Management Supported
Real-time Alerts Supported
Remediation Management Not Supported

Backup Features

Backup Log Supported
Backup Scheduling Supported
Cloud Backup Supported
Compression Supported
Continuous Backup Supported
Encryption Supported
Incremental Backup Supported
Local Server Options Supported
Remote Server Options Supported
Secure Data Storage Supported
Web Access / Restoration Supported

Integrations

Control D Supported
Datto RMM Not Supported
Datto Workplace Not Supported
ITBoost Not Supported
MSP360 Connect Supported
MSP360 Managed Backup Supported
ManageEngine Identity Manager Plus Not Supported
MyGlue Not Supported
Network Glue Not Supported
ScalePad Not Supported
Zendesk Not Supported

Integrations

Control D Not Supported
Datto RMM Supported
Datto Workplace Supported
ITBoost Supported
MSP360 Connect Not Supported
MSP360 Managed Backup Not Supported
ManageEngine Identity Manager Plus Supported
MyGlue Supported
Network Glue Supported
ScalePad Supported
Zendesk Supported
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