MSPStuff Switchboard

MSPStuff Switchboard

AutomatedMSP, LLC
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About

MSP360 Managed Backup. Simple. Reliable. MSP360 Managed Backup is an easy-to-use backup solution with centralized management, monitoring, and reporting. The platform is natively integrated with AWS, Wasabi, Backblaze B2, and Microsoft Azure to enable best-in-class data protection for Windows, Linux, macOS, VMware, Hyper-V, Microsoft 365, and Google Workspace. Main features: ▸ File backup ▸ Image-based backup ▸ Desktop backup ▸ Server backup ▸ Windows backup ▸ macOS backup ▸ Linux backup ▸ VM backup ▸ SQL server backup ▸ Office365 backup ▸ Google Workspace backup ▸ MS Exchange backup ▸ Immutable backups ▸ System restore ▸ Item-level restore ▸ Backup to AWS, Wasabi, B2; local backup ▸ Centralized management ▸ Rebranding

About

MSPStuff Switchboard is a hosted AI workspace and MCP gateway for managed service providers. It connects read-only access to PSA, RMM, Microsoft 365, security, backup, billing, and other MSP systems, letting teams ask questions across their stack in plain English. Users can create traceable reports, dashboards, charts, scheduled checks, and read-only AI agents, with source tool calls available for review. Administrators scope access by person and platform, while credentials remain server-side. Switchboard can be used in its web app or through supported MCP clients such as ChatGPT, Claude, Microsoft Copilot, and Cursor.

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Managed Service Providers, IT Service Providers, VARs, System Integrators

Audience

Managed service providers, IT service providers, and teams that operate MSP technology stacks

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Not Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

No images available

Pricing

Please contact MSP360 for pricing details.
Free Version Not Supported
Free Trial Supported

Pricing

$387/month
Hosted starts at $387/month for 3 licensed users and supports 3–5 users, up to 5 connected platforms, 50 questions per team per day, 3 concurrent sessions, 5 scheduled report runs per week, and six-hour refreshes. Dedicated starts at $1,386/month for 3 users, includes all platforms and usage, and provides a reserved server and database; Dedicated is required from 6 users. Additional Microsoft 365 and Google Workspace client tenants are $10/month. Monthly and annual billing are available, with no onboarding fee. Accepted beta MSPs receive 50% off seats and client tenants for their first paid year; dedicated infrastructure is excluded from that discount.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 5.0 / 5
ease 4.0 / 5
features 4.0 / 5
design 4.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Pros & Cons from Real Users

Pros

  • Allows all kinds of settings for an unlimited number of backup plans. It grants basic backup functionalities such as multiple file versions, compression, encryption, retention policies configured by consultants, schedules backups and makes them run in real time, continuously monitoring and backing up the files of our choice.

Cons

  • MSP360 backup has space limitations. Its hosting capacity is quite less than the power it offers to support large files, so we are forced to resort to third-party hosting services.

Training

Documentation Supported
Webinars Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

MSP360
Founded: 2011
United States
hubs.ly/Q012lF3f0

Company Information

AutomatedMSP, LLC
Founded: 2025
United States
www.mspstuff.io

Alternatives

Alternatives

BDRShield

BDRShield

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AhsayCBS

AhsayCBS

Ahsay Systems Corporation Limited

Categories

Backup Supported
MSP Supported
SaaS Backup Supported
Server Backup Supported

Categories

AI IT Agents Supported
MSP Supported

MSP Features

Backup Management Supported
Billing & Invoicing Supported
CRM Not Supported
Dashboard Supported
Help Desk Not Supported
Issue Management Not Supported
Live Chat Not Supported
Patch Management Not Supported
Privileged Access Management (PAM) Not Supported
Project Management Not Supported
Remote Access Supported
Remote Systems Monitoring Supported
Scheduling Supported

Backup Features

Backup Log Supported
Backup Scheduling Supported
Cloud Backup Supported
Compression Supported
Continuous Backup Supported
Encryption Supported
Incremental Backup Supported
Local Server Options Supported
Remote Server Options Not Supported
Secure Data Storage Supported
Web Access / Restoration Supported

Server Backup Features

Backup Scheduling Supported
Bare-Metal Restore Supported
Compression Supported
Continuous Backup Supported
Differential Backup Supported
Disaster Recovery Supported
Encryption Supported
Incremental Backup Supported
VM Backup Supported

Integrations

ConnectWise PSA Supported
Asio by ConnectWise Not Supported
Autotask PSA Supported
Axcient x360Recover Not Supported
ChatGPT Not Supported
Cisco Meraki Not Supported
Claude Not Supported
Claude Code Not Supported
ConnectWise ScreenConnect Not Supported
Google Workspace Not Supported
MSP360 Connect Supported
MSP360 RMM Supported
Microsoft Copilot Not Supported
Model Context Protocol (MCP) Not Supported
Ninety Not Supported
NinjaOne Not Supported
OptiTune Supported
Pax8 Not Supported
SentinelOne Singularity Not Supported
Syncro Supported

Integrations

ConnectWise PSA Supported
Asio by ConnectWise Supported
Autotask PSA Not Supported
Axcient x360Recover Supported
ChatGPT Supported
Cisco Meraki Supported
Claude Supported
Claude Code Supported
ConnectWise ScreenConnect Supported
Google Workspace Supported
MSP360 Connect Not Supported
MSP360 RMM Not Supported
Microsoft Copilot Supported
Model Context Protocol (MCP) Supported
Ninety Supported
NinjaOne Supported
OptiTune Not Supported
Pax8 Supported
SentinelOne Singularity Supported
Syncro Not Supported
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