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About

Mindbody is a comprehensive software platform designed to help businesses in the fitness, wellness, and beauty industries streamline their operations. The platform offers tools for scheduling, point-of-sale management, marketing automation, and client engagement, making it easier for businesses to manage appointments, memberships, and payments. Mindbody also provides an app for users to discover local services, book appointments, and manage their wellness experiences. With scalable solutions and robust analytics, Mindbody helps businesses grow while enhancing customer satisfaction and engagement.

About

TimeTap is an innovative web-based appointment scheduling software solution for small and medium sized businesses and independent professionals. This versatile platform acts like a shopping cart for services, thereby allowing users to book and manage their own appointments in order to eliminate missed calls and no-shows. TimeTap's mobile app also allows users to schedule client appointments and check daily availability, from anywhere at anytime. Key features include flexible calendars, email and text notifications, customizable reports, private service schedulers, exportable list views, and more.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Mindbody is designed for business owners in the fitness, wellness, and beauty sectors looking for a comprehensive platform to manage appointments, payments, and client engagement while enhancing operational efficiency

Audience

TimeTap serves independent professionals as well as small and medium-sized businesses looking for a fully customizable and reliable appointment scheduling software solution.

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$79/month
Free Version Not Supported
Free Trial Not Supported

Pricing

$24.95/month
Professional Plan: 1 Staff & 1 Location at $24.95/mo (for Solo) and 5 Staff & 5 Locations at $39.95/mo (for Team)
Business Plan: 1 Staff & 1 Location at $44.95/mo (for Solo) and 5 Staff & 5 Locations at $74.95/mo (for Team)
Free Version Supported
Free Trial Supported

Reviews/Ratings

Overall 3.4 / 5
ease 3.4 / 5
features 3.4 / 5
design 3.0 / 5
support 3.0 / 5

Reviews/Ratings

Overall 5.0 / 5
ease 4.0 / 5
features 4.0 / 5
design 4.3 / 5
support 4.7 / 5

Pros & Cons from Real Users

Pros

  • Mindbody has some really great features. You can track attendance, connect to external apps for booking, track revenue, link to emails, marketing and other campaigns. These are all great features. Setting pricing is seamless and allowing for clients to book in and sign up for memberships using that pricing is also seamless.
  • I wish the app had way more features. Most functions are only accessible through a desktop computer, which is fairly impractical.
  • Can be used for daily business in the fitness industry. Available in both desktop web and app so that we can have multiple admin accesses.
  • MINDBODY is a business management software. Online scheduling and booking options are available. Advanced reporting system. Track our sales and progress. Easily accessible. Easy to navigate and understand. Amazing customer support. Seamless to take payments and schedule employees. Pretty well integration.
  • Such a waste of software resources. It's very outdated and is hard to use and set up no matter your business.

Cons

  • Because the system is built for so many styles of fitness businesses it offers too many options. The system can be heavy for a small fitness studio. It would be better if the system came pre setup with ideal functionality for your studio.
  • I wish the app was more similar to the desktop site, and had more features.
  • Not easy to reset password, can have bugs at times.
  • Pretty good software. Easy to setup. No dislikes till now.
  • I dislike this software because it's so cookie cutter.

Pros & Cons from Real Users

Pros

  • TimeTap has offered us an excellent alternative in commitment accuracy and occupations. It also has an internal format for creating work schedules and daily chronologies where we can specify group activities. It has also streamlined the management of commitments to the board for meetings or important activities by creating a private schedule.
  • TimeTap as a program has given us an extra tool to specify and not miss all the tasks that our company has without leaving any of them aside. It has the option to create a program schedule of activities and various commitments that an organization needs to meet in real time and can be shared with any device that has the program.
  • TimeTap is a tool that offers a permanent contact with a company's customers, through notifications via messages and calls that are previously determined, that can be customized by means of a set schedule and that communicates with those customers to be always present for their needs.

Cons

  • We believe that the application should improve its schedule creation section for employees, since it does not have options to create itineraries of activities for employees or specific work areas. It works in a general way, and for companies that have different areas with different tasks from each other, we do not find the application sufficiently convenient.
  • As a flaw we find that the application does not offer options for gestures and staff planning in a specific way that stems from the directive; The details of itineraries expressed in the schedules that are programmed are in general matter. Therefore, it is not possible to manage a personalized planning to a specific department or employee.
  • It is an application that provides access tools to shared customer databases of different companies with information about them. However, sometimes the data provided are not enough for an optimal reception of the message due to lack of contact information such as email or phone number.

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

Mindbody
Founded: 2000
United States
www.mindbodyonline.com

Company Information

TimeTap
Founded: 2006
United States
www.timetap.com

Alternatives

Alternatives

Sign In Scheduling

Sign In Scheduling

Sign In Solutions
Compete Club Management

Compete Club Management

Jonas Fitness, Inc.
WellnessLiving

WellnessLiving

WellnessLiving Systems
Acuity Scheduling

Acuity Scheduling

Squarespace

Categories

Club Management Supported
Dance Studio Supported
Fitness Supported
Gym Management Supported
Martial Arts Supported
Massage Therapy Supported
Personal Trainer Supported
Pilates Studio Supported
Reservations Supported
Retreat Management Supported
Salon Supported
Scheduling Supported
Spa Supported
Yoga Studio Supported

Categories

Appointment Scheduling Features

Appointment Reminders Supported
Automated Scheduling Supported
Calendar Sync Supported
Client Database Supported
Group Scheduling Not Supported
Mobile Access Supported
Multi-Location Supported
Online Booking Supported
Online Payments Supported
Recurring Appointments Supported
Room Booking Management Supported

Massage Therapy Features

Appointment Management Supported
Billing & Invoicing Supported
Client Management Supported
Email Marketing Supported
Employee Management Supported
Gift Card Management Supported
Multi-Location Supported
Point of Sale (POS) Supported
Practice Management Not Supported
SOAP Notes Supported

Scheduling Features

Alerts/Notifications Supported
Appointment Scheduling Supported
Automated Scheduling Not Supported
Calendar Management Supported
Class Scheduling Supported
Employee Scheduling Supported
Facility Scheduling Supported
Group Scheduling Supported
Interview Scheduling Not Supported
Meeting Room Booking Not Supported
Multi-Location Supported
Online Scheduling Supported
Payment Processing Supported
Real-time Scheduling Supported
Reservations Supported
Resource Scheduling Supported
Room Booking Management Supported

Business Management Features

Billing & Invoicing Supported
CRM Not Supported
Employee Management Supported
Financial Management Not Supported
Inventory Management Supported
Marketing Management Supported
Order Management Not Supported
Point of Sale (POS) Supported
Project Management Not Supported
Purchasing Not Supported
Scheduling Not Supported
Time & Expense Tracking Supported
Training Management Not Supported
Vendor Management Not Supported

Club Management Features

Attendance Tracking Supported
Billing & Invoicing Supported
Check-In Manager Supported
Contract Management Supported
Employee Management Supported
Event Management Supported
Inventory Management Supported
Marketing Management Supported
Member Portal Not Supported
Membership Management Supported
Payment Processing Supported
Point of Sale (POS) Supported

Dance Studio Features

Attendance Management Supported
Billing & Invoicing Supported
Class Management Supported
Competition Management Not Supported
Instructor Management Supported
Inventory Management Supported
Online Payments Supported
Online Registration Supported
Point of Sale (POS) Supported
Recital Management Supported
Scheduling Supported
Student Management Supported

Fitness Features

Attendance Tracking Supported
Billing & Invoicing Supported
Check-In Manager Supported
Class Management Supported
Contract Management Supported
Employee Management Supported
Event Management Supported
Inventory Management Supported
Marketing Management Supported
Membership Management Supported
Point of Sale (POS) Supported
Reservations Management Not Supported

Martial Arts Features

Attendance Management Supported
Class Management Supported
Event Management Not Supported
Online Registration Supported
Rank Management Not Supported
Scheduling Supported
Student Management Supported

Membership Management Features

Application Management Not Supported
Automatic Renewals Supported
Committee Management Not Supported
Dues Management Supported
Email Marketing Supported
Event Management Supported
Member Directory Not Supported
Member Portal Supported
Member Types Not Supported
Membership Database Not Supported
Nonprofit Membership Not Supported
Payment Processing Supported
Website Management Supported

Personal Trainer Features

Appointment Scheduling Supported
Assessments Not Supported
Attendance Tracking Supported
Billing & Invoicing Supported
Certification Tracking Not Supported
Client Management Supported
Commission Management Supported
eCommerce Supported
Exercise Library Not Supported
Fitness Assessments Supported
Fitness Plan Not Supported
Nutrition Program Not Supported
Online Store Supported
Payment Processing Supported
Wellness Plans Not Supported

Pilates Studio Features

Attendance Tracking Supported
Capacity Management Supported
Class Scheduling Supported
Marketing Management Supported
Member Management Supported
Online Payments Supported
Point of Sale (POS) Supported
Staff Management Supported

Reservations Features

Activities Booking Supported
Booking Notes Supported
CRM Not Supported
Customer Support Supported
Group Reservations Supported
Guest Management Not Supported
Payment Processing Supported
Promotions Management Supported
Rate Management Supported
Room Booking Management Supported
Third Party Booking Not Supported

Salon Features

Appointment Management Supported
Booth Rental Supported
Client Profiles Supported
Employee Management Supported
Inventory Management Supported
Loyalty Program Supported
Multi-Location Supported
Payroll Management Supported
Point of Sale (POS) Supported
Recurring Appointments Supported

Spa Features

Appointment Management Supported
Client Management Supported
Employee Management Supported
Inventory Management Supported
Loyalty Program Supported
Membership Management Supported
Online Booking Supported
Payroll & Commission Supported
Point of Sale (POS) Supported

Yoga Studio Features

Class Scheduling Supported
Facility Scheduling Supported
Inventory Management Supported
Member Management Supported
Online Payments Supported
Staff Management Supported

Appointment Scheduling Features

Appointment Reminders Supported
Automated Scheduling Supported
Calendar Sync Supported
Client Database Supported
Group Scheduling Supported
Mobile Access Supported
Multi-Location Supported
Online Booking Supported
Online Payments Supported
Recurring Appointments Supported
Room Booking Management Supported

Scheduling Features

Alerts/Notifications Supported
Appointment Scheduling Supported
Automated Scheduling Supported
Calendar Management Supported
Class Scheduling Supported
Employee Scheduling Not Supported
Facility Scheduling Supported
Group Scheduling Supported
Interview Scheduling Supported
Meeting Room Booking Supported
Multi-Location Supported
Online Scheduling Supported
Payment Processing Supported
Real-time Scheduling Supported
Reservations Not Supported
Resource Scheduling Supported
Room Booking Management Supported

Appointment Reminder Features

Appointment Scheduling Supported
Calendar Management Supported
Call Reminders Supported
Email Reminders Supported
Online Booking Supported
Payment Reminders Supported
Recurring Appointments Supported
Rescheduling Supported
SMS Messaging Supported
Two-Way Messaging Supported

Medical Scheduling Features

Appointment Management Supported
Billing & Invoicing Not Supported
Drag & Drop Supported
Facility Scheduling Not Supported
Multi-Location Supported
No-Show Tracking Supported
On Call Scheduling Not Supported
Patient Records Not Supported
Patient Scheduling Supported
Physician Management Not Supported
Recurring Appointments Supported
Self Service Portal Not Supported
Staff Scheduling Not Supported

Integrations

Google Calendar Supported
APIANT Supported
AnswerFirst Not Supported
AskNicely Supported
Aspireship Supported
Birdeye Supported
Boomi Supported
BrandBot Supported
Cohesion Supported
Cyclr Supported
Facebook Supported
Heidi Health Supported
LoopSpark Supported
Pliable Supported
Referrizer Supported
Revi Supported
SignUpGenius Not Supported
SurgePoint Supported
WaiverForever Supported
fileAI Supported

Integrations

Google Calendar Supported
APIANT Not Supported
AnswerFirst Supported
AskNicely Not Supported
Aspireship Not Supported
Birdeye Not Supported
Boomi Not Supported
BrandBot Not Supported
Cohesion Not Supported
Cyclr Not Supported
Facebook Not Supported
Heidi Health Not Supported
LoopSpark Not Supported
Pliable Not Supported
Referrizer Not Supported
Revi Not Supported
SignUpGenius Supported
SurgePoint Not Supported
WaiverForever Not Supported
fileAI Not Supported
Claim Mindbody and update features and information
Claim Mindbody and update features and information
Claim TimeTap and update features and information
Claim TimeTap and update features and information