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About

Switching to using MDware is easy – you get comprehensive training, unlimited support for the first 6 months and we will help transfer your client data to make using MDware as easy as possible. Designed to be used by everyone from reception to the service practitioner, use our medical software to book appointments, cash out a client and notify staff that a client has arrived – all at the same time and done in only seconds. Never wait to finish one application before moving to another and all features are easily accessible. Grow your business with automated marketing to keep your clients engaged, connected and coming back. Implement referral incentives for clients to refer their personal networks and create VIP programs based on spending to reward your clients for their business. Set up is easy and completely customizable. Choose which auto emails to send, filter your client list by tags, set spending milestones, and let MDware do all the work.

About

MuseMD is a purpose-built medical aesthetics platform that unifies daily operations and growth tools into a single workspace so teams don’t have to switch between disparate systems for leads, booking, follow-ups, and marketing. It combines a customizable dashboard with lead management that centralizes inquiries, online booking through a microsite, follow-up reminders, and performance metrics that track outcomes that matter, giving practices a clear view of daily activity and priorities. MuseMD enables practices to send targeted email and SMS campaigns (“Snaps”), publish promotions, and segment audiences without spreadsheets or multiple apps, and includes analytics to understand which strategies drive the most bookings. Designed specifically for modern med spas, dermatology, and cosmetic practices, it replaces patchwork tools, inbox threads, and spreadsheets with one source of truth for leads, appointments, and marketing activity.

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Not Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Medical spas and plastic surgery clinics searching for a cloud-based medical Spa and plastic surgery solution

Audience

Modern medical aesthetics practices looking to unify lead management, booking, marketing, and follow-ups in one focused software platform to grow appointments and streamline operations

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Pricing

$499 per month
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 1.0 / 5
ease 1.0 / 5
features 1.0 / 5
design 1.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Pros & Cons from Real Users

Pros

  • They did have good support. That is about it. You could always get a person. I am supposed to write more, but I don't know of other pros to owning this program.

Cons

  • Everything about it just about. It is clunky. You have to download their program. The cloud-base application is very very limited. Most importantly they are not transparent about pricing. They say $5000 is all inclusive to which it is not. If you are small like I am you have to pay for lab integration and their e-prescribing platform is very expensive, plus there are better ones out their that cost less. They do not list their pricing on their website which for me is the most infuriating.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

MD-Ware Software
www.mdware.com

Company Information

MuseMD
United States
musemd.com

Alternatives

CHIDESK

CHIDESK

SpaGuru

Alternatives

mSPA

mSPA

Aesthetic Marketing Concepts
DoctorConnect

DoctorConnect

Adtel International
mSPA

mSPA

Mack Software
Sevocity EHR

Sevocity EHR

Sevocity

Categories

Medical Spa Supported

Categories

Dermatology Supported
Medical Spa Supported
Plastic Surgery Supported

Medical Spa Features

Appointment Management Supported
Before & After Pictures Supported
Client Management Supported
Gift Card Management Supported
HIPAA Compliant Supported
Inventory Management Supported
Package Creation Supported

Integrations

Google Ads Not Supported

Integrations

Google Ads Supported
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