Audience

PatientNow is designed for med spas, plastic surgeons, dermatologists, wellness centers, weight loss clinics, IV therapy providers, and other healthcare practices seeking to improve patient engagement, operational efficiency, and business growth

About PatientNow

PatientNow is a healthcare practice management and patient engagement platform designed to help aesthetic, wellness, and specialty medical practices streamline operations and accelerate growth. The platform provides intelligent automation tools that assist with patient acquisition, communication, appointment scheduling, follow-up outreach, and rebooking activities. Built specifically for med spas, plastic surgery clinics, dermatology practices, wellness centers, weight loss providers, and IV therapy businesses, PatientNow supports the unique needs of patient-focused organizations. Its integrated technology helps practices improve operational efficiency while enhancing patient experiences throughout the care journey. The platform combines automation, communication, and business management capabilities to help providers focus more on patient outcomes and service delivery.

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Integrations

No integrations listed.

Ratings/Reviews - 1 User Review

Overall 1.0 / 5
ease 1.0 / 5
features 1.0 / 5
design 1.0 / 5
support 1.0 / 5
More Reviews Write a Review

Company Information

PatientNow
Founded: 2004
United States
www.patientnow.com

Videos and Screen Captures

PatientNow Screenshot 1
PatientNow Screenshot 1 PatientNow Screenshot 2 PatientNow Screenshot 3
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Product Details

Platforms Supported
Windows
Mac
iPhone
iPad
Training
Documentation
Live Online
Webinars
In Person
Support
Phone Support

PatientNow Frequently Asked Questions

Q: What kinds of users and organization types does PatientNow work with?
Q: What languages does PatientNow support in their product?
Q: What kind of support options does PatientNow offer?
Q: Does PatientNow have a mobile app?
Q: What type of training does PatientNow provide?

PatientNow Product Features

Electronic Medical Records (EMR)

Meaningful Use Certified
Appointment Management
E/M Coding
HIPAA Compliant
ONC-ATCB Certified
E-Prescribing
Voice Recognition
Charting
Handwriting Recognition
Patient Portal
Compliance Tracking
Self Service Portal
MIPS Certified
Integrated Telehealth

Medical Practice Management

EMR / EHR
Patient Records
Patient Registration
HIPAA Compliant
Multi-Physician
E-Prescribing
Patient Billing
Insurance Eligibility Verification
Multi-Office
Patient Scheduling
Inventory Management
Patient Portal
Physician Scheduling
Claims Management

Medical Spa

Appointment Management
Before & After Pictures
Client Management
Gift Card Management
HIPAA Compliant
Inventory Management
Package Creation

Plastic Surgery

Appointment Management
Patient Records Management
Before & After Pictures
Patient Billing
Claims Management
Scheduling
Inventory Management
Patient Portal
Patient Flow Management

PatientNow Verified User Reviews

Write a Review
  • A PatientNOW User
    MD
    Used the software for: 2+ Years
    Frequency of Use: Daily
    User Role: User, Administrator, Deployment
    Company Size: 1 - 25
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Don’t waste your money"

    Posted 2026-05-22

    Pros: None, I was promised so many things that didn’t come through when I signed up. I don’t have any pros to describe.

    Cons: Worst software I’ve ever used and worst customer service ever!. Many charts have been missing for over 9 months with repeated failed attempts to get ahold of customer service. There is NO PHONE NUMBER to talk to a live person for support. No one gets back to you except via email.. Multiple bugs that failed to get fixed. Credit card processing is way over priced. Too many issues to explain in one review.

    Overall: Worst experience of my life with a EMR and I’ve used many different ones with 28 military moves. I feel like my tech-support issues are being managed by a bunch of teenagers.

    Read More...
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