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About

MAIHEM creates AI agents that continuously test your AI applications. We enable you to automate your AI quality assurance, ensuring AI performance and safety from development all the way to deployment. Avoid hours of manual testing and randomly probing for AI model weaknesses. MAIHEM automates your AI quality assurance and provides you with comprehensive coverage of thousands of edge cases. Generate thousands of realistic personas to interact with your conversational AI. Automatically evaluate entire conversations with a customizable set of performance and risk metrics. Leverage the simulation data for targeted improvements of your conversational AI. Independent of your conversational AI application, MAIHEM can help you improve its performance. Integrate AI quality assurance seamlessly into your developer workflow with a few lines of code. User-friendly web app with dashboards offering AI quality assurance in a few clicks.

About

Reddy is an AI-powered CX Intelligence platform that helps enterprise contact centers improve agent performance through coaching, training, and real-time guidance. The platform combines simulation training, live AI assistance, and automated quality management to support agents throughout every customer interaction. Reddy analyzes 100% of conversations to identify coaching opportunities and deliver personalized feedback that helps agents continuously improve. Its AI captures customer insights and shares them across learning, quality assurance, operations, and leadership teams through a unified intelligence layer. Automated setup and AI-driven workflows reduce administrative effort while enabling organizations to deploy coaching at scale. Reddy helps contact centers improve service quality, accelerate agent onboarding, and deliver more consistent customer experiences.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Developers in need of a tool that creates AI agents to test AI applications and improve their performance

Audience

Enterprise contact centers, customer experience leaders, BPOs, quality assurance teams, learning and development departments, and organizations seeking AI-powered coaching, agent training, and customer experience optimization

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

MAIHEM
United States
www.maihem.ai/

Company Information

Reddy
Founded: 2019
reddy.io

Alternatives

Alternatives

CoTester

CoTester

TestGrid.io

Categories

Categories

Integrations

Salesforce
Zendesk

Integrations

Salesforce
Zendesk
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Claim MAIHEM and update features and information
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