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About

Lyssna (formerly UsabilityHub) is a user research platform that enables you to test designs with real users to gain audience insights. Intuitive and easy to use, Lyssna provides fast, actionable feedback so teams can quickly iterate and improve their designs. With flexible pricing, it’s cost-effective to access valuable user insights. Testing tools include five second, first click, navigation, preference and tree testing, card sorting, surveys, & Figma prototype testing. Key features: Participant recruitment: Test with your own users or a panel of 690,000+ people across 120+ countries and 35+ demographics Interviews: Manage from planning to transcription Observer rooms: Let stakeholders watch interviews live Recordings: Capture audio, screen, and/or camera Mobile testing: Record screen, audio, and camera on mobile devices Live website testing: See where and why users struggle MCP server: Connect your research to AI tools Spaces & Wallets: Centralize research & budgets

About

UserX is a cutting-edge UX analytics platform that provides growth-oriented insights for mobile app teams. Our comprehensive suite of tools, including session recordings, heatmaps, and conversion funnels, empowers companies to gain a deep understanding of user behavior and make data-driven decisions. Session recordings allow you to gain valuable insights into user behavior by closely monitoring and analyzing their interactions with your app. Heatmaps provide a comprehensive understanding of user interactions on every application screen, enabling you to identify the interface elements that are most appealing to users, as well as those that are being overlooked or ignored. Conversion funnels help you determine the stage in the application funnel where users are dropping off and identify the reasons for churn. Crash replays enable you to identify and reproduce technical errors, allowing for quicker resolution of technical bugs.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Companies and teams searching for a remote user research platform

Audience

Companies searching for a solution to find usability issues and bottlenecks

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$165 per month
Free plan: Generous free plan with three seats and access to research methods such as card sorting, first click tests, five second tests, navigation tests, preference tests, prototype testing, surveys, tree testing, and user interviews.

Growth: Starting at $165/month (paid annually). Includes everything in the Free plan, plus five seats, in-depth studies, AI-generated summaries, and Live website testing.

Enterprise plan: Pricing is tailored to your company and includes everything on the Growth plan, plus unlimited collaborators, security audits, and additional security integration.

Panel responses are pay-as-you-go for all plans.
Free Version Not Supported
Free Trial Not Supported

Pricing

$299 per month
Free Trial Plan: - 100 000 monthly session recordings - 2 user licenses - 2 apps - free for 14 days

Starter Plan: - 100 000 monthly session recordings - 5 user licenses - 2 apps - Priority support

Premium Plan: - 250 000 monthly session recordings - 10 user licenses - 5 apps - Sampling / Recording rules

Enterprise Plan: - Unlimited session recordings - Customer Success Manager - Analytic Consultations - Contact UserX for providing details and custom plans
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Company Information

Lyssna
Founded: 2008
Australia
lyssna.com

Company Information

UserX
Founded: 2018
United Arab Emirates
userx.pro/

Alternatives

Alternatives

UserZoom

UserZoom

UserTesting

Categories

Usability Testing Supported
User Research Supported
UX Supported
Visual Feedback Supported

Categories

Heatmap Supported
Session Replay Supported
Usability Testing Supported
User Research Supported
UX Supported

UX Features

Animation Not Supported
For Mobile Supported
For Websites Supported
Heatmaps Supported
Prototyping Not Supported
Screen Activity Recording Supported
Unmoderated Testing Supported
Usability Testing Supported
User Journeys Not Supported
User Research Supported

Usability Testing Features

A/B Testing Supported
Annotations Not Supported
Audience Targeting Supported
Heatmaps Supported
Impression Testing Not Supported
Mobile Testing Supported
Moderated Usability Testing Supported
Prototype Testing Supported
Quantitative Metrics Not Supported
Remote User Testing Supported
Reporting / Analytics Supported
Surveys and Feeback Supported
Video Recording / Transcription Supported

UX Features

Animation Not Supported
For Mobile Supported
For Websites Not Supported
Heatmaps Supported
Prototyping Not Supported
Screen Activity Recording Supported
Unmoderated Testing Supported
Usability Testing Supported
User Journeys Supported
User Research Supported

Integrations

AppsFlyer Not Supported
ChatGPT Supported
Claude Supported
Claude Duet Supported
Claude for Legal Supported
Crashlytics Not Supported
Figma Supported
Firebase Not Supported
Google Analytics Not Supported
Google Calendar Supported
Microsoft Outlook Supported
Microsoft Teams Supported
Prolific Supported
Zoom Supported

Integrations

AppsFlyer Supported
ChatGPT Not Supported
Claude Not Supported
Claude Duet Not Supported
Claude for Legal Not Supported
Crashlytics Supported
Figma Not Supported
Firebase Supported
Google Analytics Supported
Google Calendar Not Supported
Microsoft Outlook Not Supported
Microsoft Teams Not Supported
Prolific Not Supported
Zoom Not Supported
Claim Lyssna and update features and information
Claim Lyssna and update features and information
Claim UserX and update features and information
Claim UserX and update features and information