Lyons Laboratory Management SystemLyons Information Systems
|
RequestorRequestor Technologies
|
|||||
Related Products
|
||||||
About
Textile and apparel manufacturing laboratory processes traditionally are very labor intensive. LLMS increases efficiency by simplifying data capture and automating data analysis. LLMS swiftly creates flexible final testing evaluation reports. LLMS also integrates data from external database systems. LLMS is fully user managed and has flexible and comprehensive query capabilities of test, supplier, and laboratory information. The system is easily customized to use non-standard testing methods and test procedures, and employs non-proprietary technology for its database and code infrastructure. As with all Lyons software systems, nothing is “hard-coded”, and content is secured and fully managed by appropriate manufacturer’s staff. Easily customized to meet business requirements. Completely user-managed & administered. Allows requestors to easily request product testing before test product is sent to laboratory
|
About
Requestor is a multichannel helpdesk which allows you to operate customer support as well as internal team requests from email, phone, or chat. It’s easy and all in one place. Requestor collects everything in ticket form – from emails, phone calls and chat – for easy and transparent communication. Managing Requestor is so easy that you’ll master it within an hour or two. Even if it’s the first time you’re using this type of system. You can easily integrate Requestor with your CRM or ERP system, so you can manage everything from one place. We adapt to your needs. That’s why you can freely choose between a hosted cloud solution and an on-premises solution operating on your server. All functions are available in both scenarios.
|
|||||
Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
|
Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
|
|||||
Audience
Laboratory, Apparel Laboratory, Textile Laboratory
|
Audience
Companies looking for an adaptable Help desk solution for customer support and internal team requests
|
|||||
Support
Phone Support
24/7 Live Support
Online
|
Support
Phone Support
24/7 Live Support
Online
|
|||||
API
Offers API
|
API
Offers API
|
|||||
Screenshots and Videos |
Screenshots and Videos |
|||||
Pricing
No information available.
Free Version
Free Trial
|
Pricing
$40 per user per month
Free Version
Free Trial
|
|||||
Reviews/
|
Reviews/
|
|||||
Training
Documentation
Webinars
Live Online
In Person
|
Training
Documentation
Webinars
Live Online
In Person
|
|||||
Company InformationLyons Information Systems
United States
www.lyonsinfo.com
|
Company InformationRequestor Technologies
Founded: 2013
Czech Republic
www.requestor.com
|
|||||
Alternatives |
Alternatives |
|||||
|
|
||||||
|
|
||||||
|
|
|
|||||
Categories |
Categories |
|||||
LIMS Features
Audit Trail
Certificates of Analysis
Data Import / Export
Electronic Laboratory Notebook
Inventory Management
Lab Instrument Interface
Reporting & Statistics
Sample Tracking
Specification Management
Workflow Management
|
Help Desk Features
Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
Incident Management
Interaction Tracking
IT Asset Management
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management
|
|||||
Integrations
No info available.
|
Integrations
No info available.
|
|||||
|
|
|