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            About
            Luciq is an AI-powered mobile observability platform designed for app developers and enterprises to monitor, diagnose, and improve mobile applications seamlessly. The solution brings together bug reporting, crash analytics, session replay, and performance monitoring in one unified SDK that supports Android, iOS, web and hybrid apps. It enables users to capture detailed device logs, network traces, annotated screenshots, videos and user feedback, while automatically correlating events and errors using machine learning to prioritize issues by impact. Developers gain visibility into user sessions where things went wrong, reproduce defects through replay, and resolve issues faster using integrations with JIRA, Slack, Zapier, Zendesk and other tools. With Luciq’s “Agentic Mobile Observability” approach, the system surface the most critical problems, suggests root-causes and even recommends remediations, helping teams increase velocity, improve app stability and enhance user experience.
             
            
        
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            About
            Optimize your website and customer experience. UserReplay helps you pinpoint where customers are struggling and resolve issues fast. An integrated customer experience platform powered by machine learning. Replay sessions in high quality and see a huge amount of information about every session. Flexible, realtime data dashboards tailored to each team's workflow. Machine learning powered segments group together your most important sessions. UserReplay’s intelligent segments and dashboards help you discover the issues which are costing you revenue, automatically. Empower and alert every single member of your digital teams with personalized and realtime revenue-at-risk alerts on their platform of choice. When conversion drops on mobile devices, alert your CRO and marketing teams. When new broken links are identified alert your category manager and development teams. When your personalized CX Score decreases alert your Head of Ecommerce, and Customer Service teams.
             
            
        
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        Audience
        Developers and product engineers searching for a solution to detect, diagnose and fix issues across large-scale mobile environments to improve performance and user experience
         
        
    
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        Companies that want to optimize their website and user experience
         
        
    
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        Company InformationLuciq 
    
    United States 
    www.luciq.ai/ 
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        Company InformationUserReplay 
    
    Founded: 2009 
    
    United States 
    userreplay.com 
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                Customer Experience Features
            
                Action Management
            
            
         
        
    
        
        
            
                Analytics
            
            
         
        
    
        
        
            
                Customer Segmentation
            
            
         
        
    
        
        
            
                Dashboard
            
            
         
        
    
        
        
            
                Feedback Management
            
            
         
        
    
        
        
            
                Knowledge Management
            
            
         
        
    
        
        
            
                Multi-Channel Collection
            
            
         
        
    
        
        
            
                Sentiment Analysis
            
            
         
        
    
        
        
            
                Survey Management
            
            
         
        
    
        
        
            
                Text Analysis
            
            
         
        
    
        
        
            
                Trend Analysis
            
            
         
        
    
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    Slack
            
            
         
        
    
        
        
            
                
    Trello
            
            
         
        
    
        
        
            
                
    Zapier
            
            
         
        
    
        
        
            
                
    Apple iOS
            
            
         
        
    
        
        
            
                
    Asana
            
            
         
        
    
        
        
            
                
    Azure DevOps
            
            
         
        
    
        
        
            
                
    Basecamp
            
            
         
        
    
        
        
            
                
    ClickUp
            
            
         
        
    
                
                    
    
        
        
        
    
        
        
        
    
        
        
        
    
        
        
        
    
        
        
        
    
        
        
        
    
        
        
        
    
        
        
        
    
        
        
        
    
        
        
        
    
                
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    Microsoft Teams
            
            
         
        
    
        
        
            
                
    Slack
            
            
         
        
    
        
        
            
                
    Trello
            
            
         
        
    
        
        
            
                
    Zapier
            
            
         
        
    
        
        
            
                
    Apple iOS
            
            
         
        
    
        
        
            
                
    Asana
            
            
         
        
    
        
        
            
                
    Azure DevOps
            
            
         
        
    
        
        
            
                
    Basecamp
            
            
         
        
    
        
        
            
                
    ClickUp
            
            
         
        
    
                
                    
    
        
        
        
    
        
        
        
    
        
        
        
    
        
        
        
    
        
        
        
    
        
        
        
    
        
        
        
    
        
        
        
    
        
        
        
    
        
        
        
    
                
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