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About

Luciq is an AI-powered mobile observability platform designed for app developers and enterprises to monitor, diagnose, and improve mobile applications seamlessly. The solution brings together bug reporting, crash analytics, session replay, and performance monitoring in one unified SDK that supports Android, iOS, web and hybrid apps. It enables users to capture detailed device logs, network traces, annotated screenshots, videos and user feedback, while automatically correlating events and errors using machine learning to prioritize issues by impact. Developers gain visibility into user sessions where things went wrong, reproduce defects through replay, and resolve issues faster using integrations with JIRA, Slack, Zapier, Zendesk and other tools. With Luciq’s “Agentic Mobile Observability” approach, the system surface the most critical problems, suggests root-causes and even recommends remediations, helping teams increase velocity, improve app stability and enhance user experience.

About

Optimize your website and customer experience. UserReplay helps you pinpoint where customers are struggling and resolve issues fast. An integrated customer experience platform powered by machine learning. Replay sessions in high quality and see a huge amount of information about every session. Flexible, realtime data dashboards tailored to each team's workflow. Machine learning powered segments group together your most important sessions. UserReplay’s intelligent segments and dashboards help you discover the issues which are costing you revenue, automatically. Empower and alert every single member of your digital teams with personalized and realtime revenue-at-risk alerts on their platform of choice. When conversion drops on mobile devices, alert your CRO and marketing teams. When new broken links are identified alert your category manager and development teams. When your personalized CX Score decreases alert your Head of Ecommerce, and Customer Service teams.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Developers and product engineers searching for a solution to detect, diagnose and fix issues across large-scale mobile environments to improve performance and user experience

Audience

Companies that want to optimize their website and user experience

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Luciq
United States
www.luciq.ai/

Company Information

UserReplay
Founded: 2009
United States
userreplay.com

Alternatives

Alternatives

Bugfender

Bugfender

Beenario
Seagence

Seagence

Seagence Technologies

Categories

Categories

Customer Experience Features

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Integrations

Jira
Microsoft Teams
Slack
Trello
Zapier
Apple iOS
Asana
Azure DevOps
Basecamp
ClickUp
Datadog
GitHub
GitLab
Gmail
IBM Instana
Manuscript AI
New Relic
OneLogin
PagerDuty
Teamwork CRM

Integrations

Jira
Microsoft Teams
Slack
Trello
Zapier
Apple iOS
Asana
Azure DevOps
Basecamp
ClickUp
Datadog
GitHub
GitLab
Gmail
IBM Instana
Manuscript AI
New Relic
OneLogin
PagerDuty
Teamwork CRM
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Claim Luciq and update features and information
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Claim UserReplay and update features and information