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About

Lucidya is an AI-native customer experience management platform designed to help organizations understand, manage, and improve customer interactions across digital channels through real-time data and advanced analytics. It enables brands to monitor customer conversations, analyze sentiment, and extract actionable insights from sources such as social media, customer feedback, and online content, allowing them to better understand behavior, preferences, and market trends. It combines artificial intelligence and natural language understanding to deliver accurate sentiment analysis, including support for multiple Arabic dialects, enabling businesses to capture context and meaning with high precision. It provides real-time intelligence through alerts and dashboards, helping teams respond quickly to emerging issues, customer needs, and reputational risks while maintaining consistent engagement across channels.

About

TrendSpottr is a cloud-based predictive analytics company that identifies and predicts trends in real-time from big data streams, including from Twitter and Facebook. TrendSpottr’s service allows our customers and partners to “get ahead of the curve” by identifying emerging news, events, and influencers that have high viral potential and market impact. Financial services companies, including hedge funds, investment managers and financial news organizations use TrendSpottr to gain early and predictive insights about individual stocks and macro-economic events that may impact financial markets. Publishers and news organizations use TrendSpottr to surface emerging news, stories and events in order to get ahead of the news cycle and to publish timely and relevant content for their readership. Content and social marketers use TrendSpottr to discover and share timely, trending and relevant content that will resonate with their audience.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Enterprises, government organizations, and marketing or CX teams in search of a tool to analyze customer data and improve customer experience using AI-driven insights

Audience

Companies in need of a predictive market and trend intelligence solution to manage predictive analytics

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

Free
Free Version
Free Trial

Pricing

$49 per month
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Lucidya
Founded: 2016
Saudi Arabia
www.lucidya.com

Company Information

TrendSpottr
Canada
trendspottr.com

Alternatives

Alternatives

Trendscope

Trendscope

Black Swan Data
Onclusive Social

Onclusive Social

Onclusive Social (formerly Digimind)

Categories

Categories

Integrations

X (Twitter)
Accenture Cloud Retail Execution
Facebook
Hootsuite
Instagram
Ipsos Retail Performance
Salesforce
Savicom
Sprinklr
WhatsApp

Integrations

X (Twitter)
Accenture Cloud Retail Execution
Facebook
Hootsuite
Instagram
Ipsos Retail Performance
Salesforce
Savicom
Sprinklr
WhatsApp
Claim Lucidya and update features and information
Claim Lucidya and update features and information
Claim TrendSpottr and update features and information
Claim TrendSpottr and update features and information