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About

Helping accommodation providers increase revenue and guest satisfaction through better guest relationship management. LoungeUp is a unified platform that collects, structures, and enriches guest data so that you can manage communications with guests on any channel, build a seamless experience, and drive guest engagement. Communicate with your guests on their favourite channels. Send the right message at the right time using our platform’s intelligence. Provide an outstanding level of service tailored to each guest.

About

Send timely, relevant and personalized email marketing campaigns that capture the attention of your hotel guests. Get the word out quickly for all hotel promotions, discounts, special offers and other one-time emails with our easy-to-use solution. Our drag‑and‑drop email editor makes it easy to create beautiful, responsive hotel emails. Add a personal touch to every email you send with dynamic content, merge tags, segmentation and triggered automation. Quickly and easily respond to both negative and positive hotel reviews from within the platform. Use the ticketing system to communicate service shortcomings to the relevant person or department. Benchmark your hotel's performance against your competitors’ online review rankings. Link your hotels' social media accounts in one place to monitor engagement, post updates, track insights and more.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Hotels

Audience

Hotels looking for an CRM and email marketing solution

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

API

Offers API Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

LoungeUp
Founded: 2011
France
www.loungeup.com/en/

Company Information

Revinate
Founded: 2009
United States
www.revinate.com

Alternatives

Alternatives

For-Sight CRM

For-Sight CRM

For-Sight
Cendyn CRM

Cendyn CRM

Cendyn
HotelBee

HotelBee

Strowberry Code

Categories

CRM Supported
Email Marketing Supported
Guest Messaging Supported
Hotel CRM Supported
SMS Marketing Supported

Categories

Hospitality Property Management Features

Built-in Accounting Supported
Catering Supported
CRM Supported
Employee Management Supported
Extended Stay Supported
Front Office Management Not Supported
GDS / OTA Integration Supported
Group Management Not Supported
Guest Experience (GEM) Not Supported
Housekeeping Management Not Supported
Loyalty Program Supported
Maintenance Management Not Supported
Marketing Automation Supported
Marketing Management Not Supported
Multi-Property Not Supported
Online Booking Not Supported
Point of Sale (POS) Not Supported
Reservations Management Not Supported
Reviews Management Not Supported
Single Property Not Supported
Vacation Rental Not Supported

CRM Features

Calendar/Reminder System Not Supported
Call Logging Not Supported
Document Storage Not Supported
Email Marketing Supported
Internal Chat Integration Supported
Lead Scoring Not Supported
Marketing Automation Integration Supported
Mobile Access Supported
Quotes / Proposals Not Supported
Segmentation Supported
Social Media Integration Supported
Task Management Supported
Territory Management Not Supported

Email Marketing Features

A/B Testing Not Supported
Artificial Intelligence Not Supported
Auto-Responders Not Supported
CAN SPAM Compliance Not Supported
Customer Surveys Not Supported
Drip Campaigns Not Supported
Dynamic Content Supported
Event Triggered Email Not Supported
Image Library Not Supported
Landing Pages/Web Forms Supported
Mailing List Management Not Supported
Mobile Optimized Emails Not Supported
Reporting/Analytics Not Supported
Subscriber Management Not Supported
Template Management Not Supported
WYSIWYG Email Editor Not Supported

SMS Marketing Features

2-Way Messaging Not Supported
Artificial Intelligence Not Supported
Contact Management Not Supported
Mass Texting Not Supported
Message Personalization Not Supported
MMS Not Supported
Mobile Coupons Supported
Mobile Keywords Supported
Polls / Voting Supported
Reporting/Analytics Not Supported
Scheduled Messaging Not Supported
Shortcodes Not Supported
Text-to-Win Not Supported

Hospitality Property Management Features

Built-in Accounting Supported
Catering Not Supported
CRM Supported
Employee Management Not Supported
Extended Stay Supported
Front Office Management Not Supported
GDS / OTA Integration Not Supported
Group Management Not Supported
Guest Experience (GEM) Supported
Housekeeping Management Not Supported
Loyalty Program Supported
Maintenance Management Not Supported
Marketing Automation Supported
Marketing Management Supported
Multi-Property Supported
Online Booking Not Supported
Point of Sale (POS) Not Supported
Reservations Management Not Supported
Reviews Management Supported
Single Property Supported
Vacation Rental Not Supported

Integrations

Blotout Not Supported
Booking.com Not Supported
BrightSide Not Supported
FairPlanner Not Supported
IDeaS G3 RMS Not Supported
Integrate.io Not Supported
Juyo Analytics Not Supported
MasterYield Supported
Meltano Not Supported
Mosaic by MethodWorx Not Supported
Playable Not Supported
RMS Cloud Not Supported
Singer Not Supported
StayFi Not Supported
Toucan Not Supported
Whistle Messaging Not Supported
Xplenty Not Supported
protel MICE Not Supported

Integrations

Blotout Supported
Booking.com Supported
BrightSide Supported
FairPlanner Supported
IDeaS G3 RMS Supported
Integrate.io Supported
Juyo Analytics Supported
MasterYield Not Supported
Meltano Supported
Mosaic by MethodWorx Supported
Playable Supported
RMS Cloud Supported
Singer Supported
StayFi Supported
Toucan Supported
Whistle Messaging Supported
Xplenty Supported
protel MICE Supported
Claim LoungeUp and update features and information
Claim LoungeUp and update features and information
Claim Revinate and update features and information
Claim Revinate and update features and information