SABA Chatbot

SABA Chatbot

SABA Hospitality
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About

Loopon – AI-Powered Guest Experience Intelligence for Hospitality Loopon is a guest experience intelligence platform built specifically for hospitality businesses that want to turn feedback into measurable growth. We help hotels, resorts, restaurants, and hospitality groups understand what guests truly value — and act on it. What Loopon Does Loopon centralizes guest feedback from multiple sources — surveys, online reviews, and operational systems — and uses AI-driven text and sentiment analysis to transform unstructured data into clear, actionable insights. Instead of manually reading thousands of reviews, hospitality teams get: - Real-time sentiment analysis - Automated theme detection - Performance benchmarking across properties - Guest journey insights - Operational trend tracking Loopon bridges the gap between guest feedback and operational decision-making.

About

Enhance your guest experience and streamline hotel operations through highly personalized communication using your guest’s preferred communication style. The SABA Chatbot is an automated, 360 degree, a communication platform for hotels. Our intelligent hotel chatbot uses artificial intelligence and machine learning to personalize the guest experience and drive conversations by answering guest questions, taking requests, making recommendations and helping to book hotel services. Our natural language processing algorithm will understand the intent of your guests, and respond instantly with on-brand communication. The SABA Chatbot is trained to understand the true intent of guest queries, and assess the guests sentiment to ensure a superior user experience. It will answer all guest questions and respond to service requests to ensure maximal engagement and service quality. Eliminate the anxiety of guests visiting a property where staff may not speak their language.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Hospitality businesses (Hotels, Resorts, Restaurant Groups & Multi-Property Operators)

Audience

Hotels and hospitality companies requiring a solution to enhance their guest experience and streamline operations

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

€100 per hotel per month
Loopon offers flexible, tailored pricing based on property size, features, and use-case. Typical plans are priced on a per-room, per-month basis with scalable modules that range from guest feedback and reputation management to advanced analytics and integrations. Loopon works with independent hotels to large chains, providing transparent subscription plans and custom pricing quotes. Free trials and demos are available on request.
Free Version Not Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

Loopon
Founded: 2007
Sweden
www.loopon.com

Company Information

SABA Hospitality
Founded: 2017
China
sabahospitality.com/chatbot-hub/

Alternatives

Alternatives

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Go Moment Ivy

Go Moment Ivy

Go Moment

Categories

Categories

Guest Messaging Supported

Reputation Management Features

Campaign Management Not Supported
Gamification Not Supported
Response Management Supported
Review Generation Not Supported
Review Monitoring Supported
Sentiment Analysis Supported
Social Media Metrics Not Supported
Social Media Monitoring Not Supported
White Label Not Supported

Integrations

Tripadvisor Supported
Amadeus Central Reservations System (CRS) Supported
Booking.com Supported
Clock PMS+ Supported
Expedia Supported
Facebook Supported
Facebook Messenger Not Supported
Fork Supported
Google Supported
Infor POS Supported
Knowcross Not Supported
LINE Not Supported
Mews Supported
Oracle Hospitality Reporting and Analytics Not Supported
Salesforce Supported
WeChat Not Supported
WhatsApp Supported
Yelp Supported
protel MICE Supported

Integrations

Tripadvisor Supported
Amadeus Central Reservations System (CRS) Not Supported
Booking.com Not Supported
Clock PMS+ Not Supported
Expedia Not Supported
Facebook Not Supported
Facebook Messenger Supported
Fork Not Supported
Google Not Supported
Infor POS Not Supported
Knowcross Supported
LINE Supported
Mews Not Supported
Oracle Hospitality Reporting and Analytics Supported
Salesforce Not Supported
WeChat Supported
WhatsApp Not Supported
Yelp Not Supported
protel MICE Not Supported
Claim Loopon and update features and information
Claim Loopon and update features and information
Claim SABA Chatbot and update features and information
Claim SABA Chatbot and update features and information