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About

The voice of your customer comes from more than just surveys. Customer feedback insights. Aggregated across channels, analyzed with AI in real-time, and delivered to SaaS leaders to drive better growth strategies using LoopVOC. All of your customer feedback together and analyzed in one place. AI-powered text analytics serve up customer insights so that you can spend less time searching for the problem and more time creating the solutions. And because our topic-modeling is out-of-the-box, and specific to B2B SaaS, your team can get started right away. It’s real time voice of the customer. No more guessing about what customers want. With visibility into the greatest risks and opportunities across the customer journey, your team can proactively identify issues impacting growth and build a collaborative customer program that drives impact for your customers and your bottom line.

About

Perspective AI is an AI‑powered customer research platform that scales authentic, natural conversations to uncover deep customer insights and drive data‑informed decisions. From a single topic prompt, it auto‑generates conversation guides and conducts engaging, voice‑ or text‑based interviews at scale, then delivers instant summaries, interactive analyses, and shareable highlights to align teams around customer motivations, frustrations, and future intentions. Its persistent VOC memory ensures every new interaction enriches a centralized knowledge base, while real‑time dashboards reveal patterns, sentiment, and decision drivers without manual setup or complex integrations. Launching in minutes, Perspective AI equips product managers, customer success leaders, and market researchers with on‑demand, AI‑mediated dialogues that transform qualitative feedback into precise, actionable strategies.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

B2B SaaS businesses

Audience

Product teams, customer success professionals and market researchers needing a tool to automate, scale and analyze genuine customer conversations to inform product development and business strategy

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Not Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$149 per month
Free Version Supported
Free Trial Supported

Pricing

No information available.
Free Version Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

LoopVOC
Founded: 2017
United States
www.loopvoc.com

Company Information

Perspective AI
United States
getperspective.ai/

Alternatives

Alternatives

AWAI

AWAI

OFFICE KAMIYA Inc.
Listen

Listen

Listen Labs
Delighted

Delighted

Qualtrics
Reveal

Reveal

Synthefai

Categories

Customer Feedback Supported
Market Research Supported
Text Analytics Supported

Categories

AI Research Tools Supported
Customer Feedback Supported
Market Research Supported

Market Research Features

Benchmarking Supported
Compensation Management Not Supported
Data Management Not Supported
Email / Online Supported
Face-to-Face Not Supported
Panel Management Not Supported
Paper-Based Not Supported
Phone-Based Not Supported
Sample Management Not Supported
Statistical Analysis Not Supported
Survey Management Supported

Integrations

Axis LMS Supported
Expensya Supported
Indent Supported

Integrations

Axis LMS Not Supported
Expensya Not Supported
Indent Not Supported
Claim LoopVOC and update features and information
Claim LoopVOC and update features and information
Claim Perspective AI and update features and information
Claim Perspective AI and update features and information