Parlor

Parlor

Parlor.io
+
+

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About

Set real-world tasks and measure the success of your product against real customer intent. Design your own tasks and questions and focus on the details that matter to you. You can collect insights from hundreds of users, or just a few: the choice is yours. Record video and audio of your users, so you see and hear their exact experience with your product. Loop11 allows for moderated and unmoderated user testing. You need to understand your customer’s experience wherever they use your product. Loop11 makes it easy to test on different devices so you capture the full user experience. Loop11 puts the focus on your research rather than study logistics. Test prototypes, live websites and competitors without the need to add code to the product. Build better experiences and make more informed decisions by putting the customer at the center of your business.

About

User Relationship Management picks up where your CRM leaves off – the moment a prospect becomes a customer. Parlor’s URM tracks every individual user’s relationship to your Product, Success, and Support teams to unite your entire organization around the needs of your users. Monitor your customers across all of your critical lifecycle stages, track the status of any of their unmet needs, and identify a number of key risk indicators early enough for your CSMs to intervene. Organize all feedback into a single system of record, quantify the highest impact needs, and automatically close the loop with users. Plan and visualize your product efforts in a customizable workspace that natively connects to relevant customer revenue and feedback, allowing full transparency into what’s being prioritized and why. Parlor is designed to work both independently and directly with the tools that matter to you, including your CRM, live chat, ticketing systems, JIRA, and Slack.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Anyone searching for an UX solution

Audience

Organizations seeking for an User Relationship Management platform

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$179 per month
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Loop11
Australia
www.loop11.com

Company Information

Parlor.io
Founded: 2017
United States
Parlor.io

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Categories

Categories

UX Features

Animation
For Mobile
For Websites
Heatmaps
Prototyping
Screen Activity Recording
Unmoderated Testing
Usability Testing
User Journeys
User Research

Integrations

CleverX
Freshsales
HubSpot CRM
HubSpot Customer Platform
Intercom
Jira
Linear
Salesforce
Shortcut
Slack
TestingTime
Zendesk

Integrations

CleverX
Freshsales
HubSpot CRM
HubSpot Customer Platform
Intercom
Jira
Linear
Salesforce
Shortcut
Slack
TestingTime
Zendesk
Claim Loop11 and update features and information
Claim Loop11 and update features and information
Claim Parlor and update features and information
Claim Parlor and update features and information