Zimbra

Zimbra

Synacor
+
+

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About

Its hard being productive when you spend half your time reading emails, and the other half flipping between platforms to tell your team about said emails. You need a single app thats going to help you move faster and keep everything and everyone on the same page. As a collaboration hub, Loop Email connects your team so you can chat, exchange files, and manage shared inboxes easily. It brings messages, emails and files in one app. Loop Email helps teams connect, collaborate and communicate all in one place. Available for Mac, Windows, iOS & Android.

About

Zimbra 9 : Extensibility for Collaboration Superheroes! Users move seamlessly between desktop, mobile and tablet browsers with a consistent email and collaboration experience. Designed for extensibility and features best- in-class, out-of-the-box integrations with Slack, Dropbox and Zoom, with many more underway. Zimlet framework and APIs let you customize Zimbra to meet your specific requirements. Zimbra’s dependable server infrastructure for the security, privacy and data sovereignty Zimbra customers expect. Expect an easy upgrade process moving to Zimbra 9 — with no data migration. Zimbra 9's modern, responsive UI is built on Zimbra's dependable server infrastructure for the security, privacy and data sovereignty you expect from Zimbra. Unlike competitors with closed platforms, Zimbra 9 is flexible and extensible. Break free from Microsoft and Google and integrate with the 3rd party collaboration services you use today—Slack, Zoom, Dropbox and more.

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Teams that want a shared inbox solution

Audience

Companies that want an extensible collaboration and business email suite

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$8 per user per month
Free Version Not Supported
Free Trial Supported

Pricing

Varies
Free Version Supported
Free Trial Supported

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Pros & Cons from Real Users

Pros

  • When I started using it for my mail in which i respond to many cases of support requests, I could immediately see how easy it is to use. I installed the app, connected my inbox and the inbox where the support requests are coming to and I was able to immediately assign emails to my colleagues. I can use my support account now in a more organized way, where I can see who from my team is responsible for each support request. If something is completed, you mark it as resolved and the email gets out of the way. The team loves the simplicity it brought to our daily work with support accounts.

Cons

  • Nothing specifically I don’t dislike, since both, the Mac and the Windows apps are very fast and intuitive - It would however help if there would be a web version available for Chrome OS.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

Loop Email
Founded: 2015
United Kingdom
www.intheloop.io

Company Information

Synacor
Founded: 1998
United States
www.zimbra.com

Alternatives

Spark Mail

Spark Mail

Readdle

Alternatives

Afterlogic Aurora

Afterlogic Aurora

AfterLogic
BlueMail

BlueMail

Blix
Newton Mail

Newton Mail

CloudMagic

Categories

Customer Service Supported
Email Clients Supported
Email Management Supported

Categories

Collaboration Supported
Email Clients Supported
Email Hosting Supported
Email Management Supported
Messaging Supported
Social Networking Supported
Team Chat Supported
Team Communication Supported

Email Management Features

Data Recovery Not Supported
Email Archiving Supported
Email Deletion Not Supported
Email Discovery Not Supported
Email Monitoring Supported
Email Recall Not Supported
Queue Manager Not Supported
Response Management Supported
Routing Not Supported
Shared Inboxes Supported
Signature Management Not Supported
Spam Blocker Supported
Whitelisting / Blacklisting Not Supported

Customer Service Features

Alerts / Escalation Supported
Appointment Management Not Supported
Call Center Management Not Supported
Email Management Supported
Knowledge Base Not Supported
Live Chat Supported
Performance Metrics Supported
Queue Management Not Supported
Self Service Portal Not Supported
Social Media Integration Not Supported
Surveys & Feedback Not Supported
Virtual Assistant Not Supported
Workflow Management Not Supported

Email Management Features

Data Recovery Supported
Email Archiving Supported
Email Deletion Not Supported
Email Discovery Not Supported
Email Monitoring Not Supported
Email Recall Not Supported
Queue Manager Not Supported
Response Management Not Supported
Routing Not Supported
Shared Inboxes Supported
Signature Management Supported
Spam Blocker Not Supported
Whitelisting / Blacklisting Not Supported

Collaboration Features

Brainstorming Not Supported
Calendar Management Supported
Chat / Messaging Supported
Contact Management Supported
Content Management Not Supported
Document Management Not Supported
Project Management Not Supported
Real Time Editing Supported
Task Management Supported
Version Control Not Supported
Video Conferencing Supported

Messaging Features

End-to-End Encryption (E2EE) Not Supported
File Sharing Supported
Groups / Channels Not Supported
Payments Not Supported
Search / Filter Supported
Self-Destructing Messages Not Supported
Stickers / GIFs Not Supported
Threaded Discussion Not Supported
Video Conferencing Supported
Voice Calling Not Supported

Social Networking Features

Activity / News Feed Not Supported
Advertising Management Not Supported
Blogs Not Supported
Data Security Supported
Event Management Supported
Group Management Not Supported
Media Library Supported
Privacy Options Not Supported
Real-time Chat Supported
Social Media Integration Supported
Social Media Tagging Supported
User Profiles Not Supported

Team Chat Features

End-to-End Encryption (E2EE) Not Supported
File Sharing Supported
Groups / Channels Not Supported
Payments Not Supported
Search / Filter Supported
Self-Destructing Messages Not Supported
Stickers / GIFs Not Supported
Threaded Discussion Not Supported
Video Conferencing Supported
Voice Calling Not Supported

Team Communication Features

Activity / News Feed Not Supported
Audio Calls Not Supported
Calendar Management Supported
Chat / Messaging Supported
Discussion Threads Not Supported
File Sharing Supported
Mobile Access Supported
Push Notifications Not Supported
Search Supported
Surveys & Feedback Not Supported
Task Management Supported
Video Conferencing Supported

Integrations

Aid4Mail Not Supported
Cisco Webex Not Supported
Dropbox Not Supported
Exterro Not Supported
Jalios Not Supported
Komz Not Supported
Microsoft 365 Supported
N-able Mail Assure Not Supported
Pandora FMS Not Supported
Raptor Email Security Not Supported
RecoveryTools Email Backup Wizard Not Supported
Rocketseed Not Supported
SIRP Not Supported
Scalefusion Not Supported
Siberson Veriket Data Classification Not Supported
Slack Not Supported
TeraBox Not Supported
Useit Fax Server Not Supported
Zoho Directory Not Supported
tenfold Not Supported

Integrations

Aid4Mail Supported
Cisco Webex Supported
Dropbox Supported
Exterro Supported
Jalios Supported
Komz Supported
Microsoft 365 Not Supported
N-able Mail Assure Supported
Pandora FMS Supported
Raptor Email Security Supported
RecoveryTools Email Backup Wizard Supported
Rocketseed Supported
SIRP Supported
Scalefusion Supported
Siberson Veriket Data Classification Supported
Slack Supported
TeraBox Supported
Useit Fax Server Supported
Zoho Directory Supported
tenfold Supported
Claim Loop Email and update features and information
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