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About

Its hard being productive when you spend half your time reading emails, and the other half flipping between platforms to tell your team about said emails. You need a single app thats going to help you move faster and keep everything and everyone on the same page. As a collaboration hub, Loop Email connects your team so you can chat, exchange files, and manage shared inboxes easily. It brings messages, emails and files in one app. Loop Email helps teams connect, collaborate and communicate all in one place. Available for Mac, Windows, iOS & Android.

About

MailAI is an AI-powered email-automation platform that deploys personal AI agents that run 24/7 in secure, isolated sandboxes to manage, respond to, and automate workflows in your inbox and calendar. Your agent can auto-respond to customer inquiries, monitor invoices via Stripe, coordinate meeting schedules, generate daily summaries of unread emails, and carry out custom tasks, all triggered by simple plain-English instructions. Built for enterprise-grade data security, MailAI integrates deeply with tools like Gmail, Google Calendar, and Stripe, and supports conversational interaction where you can ask your agent to “find all emails from Sarah about the Q4 deadline” or “schedule a check-in meeting and send the invite.” The system includes powerful features like inbox management, invoice and task tracking, email templates, performance-based workflows, and built-in compliance protections (CASA-verified sandboxes, encryption, GDPR/CCPA support).

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Teams that want a shared inbox solution

Audience

Professionals, small-business teams and service-based operations wanting a tool to automate inbox tasks, billing follow-up, meeting scheduling and routine communications without writing code

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$8 per user per month
Free Version Not Supported
Free Trial Supported

Pricing

$25 per month
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Pros & Cons from Real Users

Pros

  • When I started using it for my mail in which i respond to many cases of support requests, I could immediately see how easy it is to use. I installed the app, connected my inbox and the inbox where the support requests are coming to and I was able to immediately assign emails to my colleagues. I can use my support account now in a more organized way, where I can see who from my team is responsible for each support request. If something is completed, you mark it as resolved and the email gets out of the way. The team loves the simplicity it brought to our daily work with support accounts.

Cons

  • Nothing specifically I don’t dislike, since both, the Mac and the Windows apps are very fast and intuitive - It would however help if there would be a web version available for Chrome OS.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Loop Email
Founded: 2015
United Kingdom
www.intheloop.io

Company Information

MailAI
United States
www.mailai.live/

Alternatives

Spark Mail

Spark Mail

Readdle

Alternatives

Notion Mail

Notion Mail

Notion
BlueMail

BlueMail

Blix
Newton Mail

Newton Mail

CloudMagic
BlackBerry Hub+

BlackBerry Hub+

BlackBerry

Categories

Customer Service Supported
Email Clients Supported
Email Management Supported

Categories

AI Email Writers Supported
AI Productivity Supported
Email Clients Supported
Email Management Supported

Email Management Features

Data Recovery Not Supported
Email Archiving Supported
Email Deletion Not Supported
Email Discovery Not Supported
Email Monitoring Supported
Email Recall Not Supported
Queue Manager Not Supported
Response Management Supported
Routing Not Supported
Shared Inboxes Supported
Signature Management Not Supported
Spam Blocker Supported
Whitelisting / Blacklisting Not Supported

Customer Service Features

Alerts / Escalation Supported
Appointment Management Not Supported
Call Center Management Not Supported
Email Management Supported
Knowledge Base Not Supported
Live Chat Supported
Performance Metrics Supported
Queue Management Not Supported
Self Service Portal Not Supported
Social Media Integration Not Supported
Surveys & Feedback Not Supported
Virtual Assistant Not Supported
Workflow Management Not Supported

Integrations

Gmail Supported
Google Calendar Not Supported
Google Workspace Supported
Microsoft 365 Supported
Microsoft Outlook Supported
Stripe Not Supported

Integrations

Gmail Supported
Google Calendar Supported
Google Workspace Not Supported
Microsoft 365 Not Supported
Microsoft Outlook Not Supported
Stripe Supported
Claim Loop Email and update features and information
Claim Loop Email and update features and information
Claim MailAI and update features and information
Claim MailAI and update features and information