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About

Talk to your users. See how they’re using your app or website. Interview users from anywhere in the world. Your team can watch and take timestamped notes to help surface valuable insights. Or, ask users to complete tasks on their own time. Send a test link to users and get a variety of recordings in your inbox. Remote user research in real-time for mobile and desktop. No cables required. Ask questions, get candid responses, and let participants share their screen – from anywhere in the world. Test any website, app or prototype. Every project has a unique LiveShare invite link that can be sent to as many participants as you’d like. Take research beyond the lab. Interview and record the face, screen and voice of anyone, anywhere in the world.

About

Eliminate hours of work watching user research recordings with test results that are instantly translated into the metrics that matter. Quickly create a maze for every project need, from surveys to usability tests, then share with users in a matter of minutes with a simple URL. Watch test results come in in real time and instantly transform into quantitative data, like mis-clicks and heatmaps. Then share your findings and start a discussion with stakeholders in your unique, auto-generated Maze Report. Use Maze to validate ideas and concepts, test wireframes, usability and copy, or gather user insights through feedback and satisfaction surveys. Maze is intuitive, browser based and device agnostic, integrating seamlessly with leading design platforms like Figma, InVision, AdobeXD, Marvel, and Sketch to accelerate your testing process.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Anyone searching for an UX software

Audience

Designers, UX researchers, Product Managers, Product Marketers

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$99 per month
Free Version Not Supported
Free Trial Supported

Pricing

$0
Professional - $25 per user per month
Enterprise - customized for your team
Free Version Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Not Supported
In Person Not Supported

Company Information

Lookback
Founded: 2013
United States
lookback.io

Company Information

Maze
Founded: 2018
France
maze.co

Alternatives

Alternatives

Dovetail

Dovetail

Dovetail Research

Categories

Usability Testing Supported
User Research Supported
UX Supported

Categories

App Design Supported
Prototyping Supported
Usability Testing Supported
User Research Supported

UX Features

Animation Not Supported
For Mobile Not Supported
For Websites Not Supported
Heatmaps Not Supported
Prototyping Not Supported
Screen Activity Recording Supported
Unmoderated Testing Supported
Usability Testing Supported
User Journeys Not Supported
User Research Supported

Usability Testing Features

A/B Testing Supported
Annotations Not Supported
Audience Targeting Supported
Heatmaps Supported
Impression Testing Not Supported
Mobile Testing Not Supported
Moderated Usability Testing Not Supported
Prototype Testing Supported
Quantitative Metrics Supported
Remote User Testing Supported
Reporting / Analytics Supported
Surveys and Feeback Supported
Video Recording / Transcription Supported

App Design Features

Change Management Not Supported
Collaboration Not Supported
Design Templates Not Supported
Drag & Drop Not Supported
Feature Library Not Supported
Prototyping Not Supported
Testing Management Supported
Visual Interface Not Supported

Prototyping Features

Animation Not Supported
Collaboration Not Supported
Drag & Drop Not Supported
Software Prototyping Not Supported
Templates Not Supported
UI Prototyping Not Supported
Usability Testing Supported
UX Prototyping Not Supported
Version Control Not Supported

Integrations

AccessOwl Not Supported
Adobe XD Not Supported
Azure Marketplace Not Supported
CleverX Supported
Figma Not Supported
Kamsa Not Supported
Marvel Not Supported
Rally Not Supported
Sketch Not Supported
StoryChief Not Supported

Integrations

AccessOwl Supported
Adobe XD Supported
Azure Marketplace Supported
CleverX Not Supported
Figma Supported
Kamsa Supported
Marvel Supported
Rally Supported
Sketch Supported
StoryChief Supported
Claim Lookback and update features and information
Claim Lookback and update features and information
Claim Maze and update features and information
Claim Maze and update features and information