Locobuzz vs. Oktopost Comparison


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About Locobuzz is a unified customer experience platform that converges technologies like Artificial Intelligence, Machine Learning, Big Data, Analytics to help brands forge stronger relationships with their customers and increase their lifetime value. We connect organizations with their customers across a spectrum of digital channels and leverage analytics and automation to increase efficiency across business processes and create a seamless experience for customers. Founded in 2015, Mumbai Headquartered Locobuzz's SaaS platform empowers prominent Fortune 500 companies’ marquee brands across sectors. Locobuzz Platform unifies various functions on its platform such as Marketing, Customer Experience, CRM, Analytics and Automation, Reputation and Crisis Management, Data-driven Social Media Management, Competitive and Market Intelligence, Rich and detailed Customer Intelligence, Monitor Brand Chatter, Identify Influencers all on a single Unified Platform.	About Oktopost's social media management, social listening, and employee advocacy solutions enable B2B organizations to amplify their brand on social media and measure the real impact of this channel on the business. Oktopost allows marketers to better engage with customers and prospects, get actionable insights, and prove ROI. Integrating natively with all major marketing automation and CRM platforms – including Salesforce, Marketo, Eloqua, HubSpot, and Microsoft Dynamics 365 – Oktopost helps marketers leverage social data to improve customer experience and drive revenue growth. Oktopost was founded in 2013 to help B2B companies establish the true impact of social media on their business by tracking actionable metrics. Since then, our offices have been buzzing with talented innovators who are driven to create a meaningful social media experience for B2B.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported	Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Not Supported Android Supported Chromebook Not Supported
Audience Hospitality, Telecom, Automotive, BFSI, Retail, eCommerce, FMCG, Aviation, Healthcare, Travel, Education	Audience B2B enterprise and mid-market companies across Tech, Financial Services, Healthcare and other sectors
Support Phone Support Supported 24/7 Live Support Supported Online Supported	Support Phone Support Supported 24/7 Live Support Not Supported Online Supported
API Offers API Not Supported	API Offers API Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing $300/month Free Version Not Supported Free Trial Supported	Pricing POA Pricing depends on number of users and functional requirements Free Version Not Supported Free Trial Not Supported
Reviews/Ratings Overall 5.0 / 5 ease 5.0 / 5 features 4.0 / 5 design 5.0 / 5 support 5.0 / 5 Read all reviews	Reviews/Ratings Overall 5.0 / 5 ease 5.0 / 5 features 5.0 / 5 design 5.0 / 5 support 5.0 / 5 Read all reviews
Pros & Cons from Real Users Pros Ease to use and it has many Fortune 500 in India using Locobuzz Cons Could bring better UI and compared to competitors it's much better in the Indian Market	Pros & Cons from Real Users Pros Intuitive user interface is easy to get set up and running with a small learning curve. Reliable and secure. Good pricing provides good value. Supported by an excellent development and customer service team for any questions that may arise. Saves time and money by maximizing social media outreach more efficiently. Cons Nothing to dislike about this app - great functionality and reliability so far. Highly recommended.
Training Documentation Not Supported Webinars Not Supported Live Online Supported In Person Supported	Training Documentation Supported Webinars Supported Live Online Supported In Person Not Supported
Company Information Locobuzz Founded: 2015 India www.locobuzz.com	Company Information Oktopost Founded: 2011 Israel www.oktopost.com
Alternatives Brandwatch	Alternatives DSMN8
Sprout Social	AuthoredUp
Meltwater Meltwater Group	Noovox
Critical Mention	Sprout Social
YouScan View All	Hootsuite View All
Categories Brand Intelligence Supported Brand Monitoring Supported Conversational AI Supported Customer Experience Supported Reputation Management Supported Social CRM Supported Social Media Analytics Tools Supported Social Media Monitoring Supported	Categories Employee Advocacy Supported Social Listening Supported Social Media Analytics Tools Supported Social Media Management Supported Social Media Marketing Supported Social Media Monitoring Supported Social Selling Supported
Social Media Analytics Tools Features Campaign Analytics Supported Competitor Monitoring Supported Customizable Reports Supported Engagement Tracking Supported Influencer Tracking Supported Multi-Channel Data Collection Supported Social Media Monitoring Features Audience Segmentation Supported Competitive Analysis Supported Configurable Alerts Supported Customer Engagement Supported Dashboard Supported Impact Scoring Supported Influencer Tracking Supported Reputation Management Supported Sentiment Analysis Supported Trend Tracking Supported Show More Features Conversational AI Features Code-free Development Not Supported Contextual Guidance Not Supported For Developers Not Supported Intent Recognition Not Supported Multi-Languages Supported Omni-Channel Supported On-Screen Chats Not Supported Pre-configured Bot Not Supported Reusable Components Not Supported Sentiment Analysis Supported Speech Recognition Supported Speech Synthesis Not Supported Virtual Assistant Not Supported Customer Experience Features Action Management Supported Analytics Supported Customer Segmentation Supported Dashboard Supported Feedback Management Supported Knowledge Management Not Supported Multi-Channel Collection Supported Sentiment Analysis Supported Survey Management Not Supported Text Analysis Supported Trend Analysis Supported Reputation Management Features Campaign Management Supported Gamification Not Supported Response Management Supported Review Generation Supported Review Monitoring Supported Sentiment Analysis Supported Social Media Metrics Supported Social Media Monitoring Supported White Label Not Supported Social CRM Features Calendar/Reminder System Supported Customer Support Supported Email Marketing Supported Lead Capture Not Supported Lead Nurturing Not Supported Live Chat Not Supported Marketing Automation Integration Not Supported Multi-Channel Social Integration Supported Social Media Monitoring Supported Task Management Not Supported	Social Media Analytics Tools Features Campaign Analytics Supported Competitor Monitoring Supported Customizable Reports Supported Engagement Tracking Supported Influencer Tracking Supported Multi-Channel Data Collection Supported Social Media Monitoring Features Audience Segmentation Supported Competitive Analysis Supported Configurable Alerts Not Supported Customer Engagement Supported Dashboard Supported Impact Scoring Not Supported Influencer Tracking Supported Reputation Management Supported Sentiment Analysis Supported Trend Tracking Supported Show More Features Employee Advocacy Features Content Controls / Compliance Supported Content Library Creation Supported Mobile Access Supported Post Scheduling Supported Push / Email Notifications Supported Reporting / Analytics Supported Social Sharing Gamification Supported Tiered User Permissions Supported Social Media Management Features Automated Publishing Supported Brand Tracking Supported Content Management Supported Customer Engagement Supported Multi-Account Management Supported Multi-User Collaboration Supported Post Scheduling Supported Reporting/Analytics Supported Social Media Monitoring Supported Social Media Marketing Features Analytics Supported Automated Publishing Supported Contact Management Not Supported Content Management Supported Conversion Tracking Supported Customer Targeting Supported Keyword Filtering Supported Multi-Account Management Supported Post Scheduling Supported Social Selling Features Automated Publishing Supported Compliance Management Supported Content Discovery Supported Content Management Supported Employee Advocacy Supported Gamification Supported Lead Engagement Supported Performance Metrics Supported Pre-Approved Content Library Supported Single Sign On Supported Social Media Monitoring Supported
Integrations Adobe Marketo Engage Not Supported Axis LMS Not Supported Bitly Not Supported Canva Not Supported ClickDimensions Not Supported Facebook Not Supported Feedly Not Supported GIPHY Not Supported Google Analytics Not Supported HubSpot Marketing Hub Not Supported Microsoft Dynamics 365 Not Supported Microsoft Teams Not Supported Quickwork Supported Salesforce Not Supported Salesforce Agentforce Marketing Not Supported Salesforce Marketing Cloud Account Engagement Not Supported Shift Not Supported WordPress Not Supported X (Twitter) Not Supported Zapier Not Supported Show More Integrations View All 1 Integration	Integrations Adobe Marketo Engage Supported Axis LMS Supported Bitly Supported Canva Supported ClickDimensions Supported Facebook Supported Feedly Supported GIPHY Supported Google Analytics Supported HubSpot Marketing Hub Supported Microsoft Dynamics 365 Supported Microsoft Teams Supported Quickwork Not Supported Salesforce Supported Salesforce Agentforce Marketing Supported Salesforce Marketing Cloud Account Engagement Supported Shift Supported WordPress Supported X (Twitter) Supported Zapier Supported Show More Integrations View All 24 Integrations
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