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About

Loandock is an AI mortgage-processing platform and service for independent mortgage banks, brokers, and loan officers processing their own files. Its assistant, Clara, works in customers’ existing loan origination systems and lender portals to build loan packages, collect and check documents, pre-underwrite files, submit them to lenders, and work returned conditions. Clara follows up by text and email with borrowers and third parties such as title, insurance, employers, homeowners associations, servicers, and payoff providers. She checks documents against each condition, requests corrections when information is missing, and files material against the relevant requirement. Questions requiring judgment go to the customer’s processing team; lender underwriters retain credit decisions and final condition-clearance authority. Processors can interact with Clara through Slack, Microsoft Teams, text, email, or the Loandock dashboard.

About

As lending AI pioneers, TRUE creates accurate data that powers automation and optimizes every step of the lending lifecycle, helping lending organizations rapidly process loans, drastically cut costs and risk, and radically improve the customer experience. Mortgage and refinancing demand is high, but due to legacy technologies and slow manual processes closings can take 30 to 120 days and cost consumers $9,000 per settlement. Each stage of the mortgage lifecycle requires extensive knowledge work, yet non-standard processes make it difficult to share resulting work products. And there’s no way to outsource the work and still comply with security and regulatory mandates. To meet consumer expectations and deliver ever-shorter turnaround times, mortgage originators, insurers, services, and solution providers must reduce process friction, work faster and more efficiently, and redeploy personnel as necessary to accommodate changing workloads.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Mortgage processing companies, independent mortgage banks and mortgage brokers that process their own files.

Audience

Lenders

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Not Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Not Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

No images available

Screenshots and Videos

No images available

Pricing

Pricing is per file and varies with the number of conditions. Lenders and larger brokerages are priced according to volume and workflow. Files that do not close are not charged; a file that closes late because of Loandock is free.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Company Information

Loandock
www.loandock.com

Company Information

TRUE
United States
true.ai/

Alternatives

Alternatives

TripMaster

TripMaster

CTS Software
Lender Optimus

Lender Optimus

Lender Software Solutions

Categories

AI Lending Supported
Mortgage and Loans Supported

Categories

AI Lending Supported
Mortgage and Loans Supported

Mortgage and Loans Features

Amortization Schedule Not Supported
Client Database Not Supported
Closing Documents Supported
Commercial Mortgages Supported
Contact Management Not Supported
Credit Reporting Not Supported
Customer Statements Not Supported
Document Management Not Supported
Electronic Applications Not Supported
Government Loans Not Supported
Loan Origination Supported
Loan Servicing Supported
Pipeline Management Not Supported
Pre-Qualification Not Supported
Refinance Management Not Supported
Residential Mortgages Supported

Integrations

ARIVE Supported
Encompass Supported
LendingPad Supported
Microsoft Teams Supported
Slack Supported

Integrations

ARIVE Not Supported
Encompass Not Supported
LendingPad Not Supported
Microsoft Teams Not Supported
Slack Not Supported
Claim Loandock and update features and information
Claim Loandock and update features and information
Claim TRUE and update features and information
Claim TRUE and update features and information