Related Products
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About
Loandock is an AI mortgage-processing platform and service for independent mortgage banks, brokers, and loan officers processing their own files. Its assistant, Clara, works in customers’ existing loan origination systems and lender portals to build loan packages, collect and check documents, pre-underwrite files, submit them to lenders, and work returned conditions. Clara follows up by text and email with borrowers and third parties such as title, insurance, employers, homeowners associations, servicers, and payoff providers. She checks documents against each condition, requests corrections when information is missing, and files material against the relevant requirement. Questions requiring judgment go to the customer’s processing team; lender underwriters retain credit decisions and final condition-clearance authority. Processors can interact with Clara through Slack, Microsoft Teams, text, email, or the Loandock dashboard.
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About
As lending AI pioneers, TRUE creates accurate data that powers automation and optimizes every step of the lending lifecycle, helping lending organizations rapidly process loans, drastically cut costs and risk, and radically improve the customer experience.
Mortgage and refinancing demand is high, but due to legacy technologies and slow manual processes closings can take 30 to 120 days and cost consumers $9,000 per settlement. Each stage of the mortgage lifecycle requires extensive knowledge work, yet non-standard processes make it difficult to share resulting work products. And there’s no way to outsource the work and still comply with security and regulatory mandates. To meet consumer expectations and deliver ever-shorter turnaround times, mortgage originators, insurers, services, and solution providers must reduce process friction, work faster and more efficiently, and redeploy personnel as necessary to accommodate changing workloads.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Mortgage processing companies, independent mortgage banks and mortgage brokers that process their own files.
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Audience
Lenders
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Not Supported
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Not Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and VideosNo images available
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Screenshots and VideosNo images available
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PricingPricing is per file and varies with the number of conditions. Lenders and larger brokerages are priced according to volume and workflow. Files that do not close are not charged; a file that closes late because of Loandock is free.
Free Version
Not Supported
Free Trial
Not Supported
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Training
Documentation
Not Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Supported
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Company InformationLoandock
www.loandock.com
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Company InformationTRUE
United States
true.ai/
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Categories |
Categories |
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Mortgage and Loans Features
Amortization Schedule
Not Supported
Client Database
Not Supported
Closing Documents
Supported
Commercial Mortgages
Supported
Contact Management
Not Supported
Credit Reporting
Not Supported
Customer Statements
Not Supported
Document Management
Not Supported
Electronic Applications
Not Supported
Government Loans
Not Supported
Loan Origination
Supported
Loan Servicing
Supported
Pipeline Management
Not Supported
Pre-Qualification
Not Supported
Refinance Management
Not Supported
Residential Mortgages
Supported
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Integrations
ARIVE
Supported
Encompass
Supported
LendingPad
Supported
Microsoft Teams
Supported
Slack
Supported
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Integrations
ARIVE
Not Supported
Encompass
Not Supported
LendingPad
Not Supported
Microsoft Teams
Not Supported
Slack
Not Supported
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