Related Products
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About
Liveblocks is a developer-first real‑time collaboration engine that provides customizable, ready‑made features—such as multiplayer editing, live cursors and presence, contextual comments, smart notifications, and integrated AI copilots—enabling teams to embed rich collaborative experiences directly into web applications. It handles persistence, sync, streaming, WebSocket infrastructure, offline support, conflict‑free CRDT‑backed data storage (with multiplayer undo/redo), and scalable hosting across rooms and projects. Featuring modular React and JavaScript SDKs, you can drop in components (chat, comments, toolbar, notifications) and launch in days instead of months. With Liveblocks 3.0, embedded AI copilots bring context-aware, in-app AI agents that can chat, take actions, and collaborate alongside users.
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About
Operata is an AI-powered CX observability platform built exclusively for cloud contact centers that continuously collects and correlates real-time data from every call, agent environment, network, CCaaS and AI interaction to provide end-to-end visibility into customer and agent experience so teams can understand not just what happened but why it happened and act on it quickly; its features include a unified CX Insights Graph that harmonizes technical, operational and experience signals, CX Copilot and Agent Copilot assistants powered by Tenor AI for natural language querying and on-the-fly recommendations, Customer Journey Trace to visualize complete interaction sequences across multiple platforms, pre-built playbooks and interactive dashboards for proactive insights, readiness testing and assurance tools to benchmark performance, seamless integrations with 50+ CX and voice systems, and an MCP Server to feed observability data into enterprise AI stacks.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Web developers and product teams requiring a solution to make their product more engaging
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Audience
Modern cloud contact center IT, operations, and customer experience teams that need end-to-end visibility and AI-driven insights to improve service quality, agent performance, and customer interactions
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Not Supported
24/7 Live Support
Supported
Online
Supported
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API
Offers API
Supported
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API
Offers API
Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Pricing
$0.0060 per agent minutes
Free Version
Not Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Supported
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Not Supported
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Company InformationLiveblocks
United States
liveblocks.io
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Company InformationOperata
Founded: 2017
United States
operata.com
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Alternatives |
Alternatives |
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Categories |
Categories |
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Integrations
8x8
Not Supported
AccessOwl
Supported
Ada
Not Supported
Amazon Lex
Not Supported
Bland AI
Not Supported
CallMiner Eureka
Not Supported
Cognigy.AI
Not Supported
Decagon
Not Supported
Five9
Not Supported
Level AI
Not Supported
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Integrations
8x8
Supported
AccessOwl
Not Supported
Ada
Supported
Amazon Lex
Supported
Bland AI
Supported
CallMiner Eureka
Supported
Cognigy.AI
Supported
Decagon
Supported
Five9
Supported
Level AI
Supported
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