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About

Boost brand engagement in social media by tapping into loyal customers with authentic voices. Increase campaign performance and boost engagement with interactive content, eye-catching images and peer-to-peer conversations. Inject contextually relevant emotional arguments articulating the voices or rare diseases to HCP specialists with social media. Increase campaign performance and boost engagement with interactive content, eye-catching images and peer-to-peer conversations. Inject contextually relevant emotional arguments articulating the voices or rare diseases to HCP specialists with social media.

About

Discover our integrated social media solution and take your social CX to the next level. Scalable to be easily blended into your omnichannel strategy, we engage with your community across all your social media channels. Show that your brand is attentive to your community’s needs by resolving their problems on social media. Feel your audience’s pulse and connect with them to increase engagement. Establish an emotional connection with your customers and turn your social media users into brand lovers. Raise awareness on social media and direct your users to the correct path of the customer journey. Offering assessment, recruitment, tool setup, and training. Upon implementing the processes, tools, metrics, and training through our set of customized solutions, we set up an efficient social media community management operation.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Companies that want to boost brand engagement across social media

Audience

Social media solution for businesses wanting to boost their social CX

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

LiveWorld
Founded: 1996
United States
www.liveworld.com

Company Information

Teleperformance
Founded: 1978
France
www.teleperformance.com/en-us/services/social-media

Alternatives

Areto

Areto

Areto Labs

Alternatives

SocialChimp

SocialChimp

Social3

Categories

Categories

Social Media Management Features

Automated Publishing
Brand Tracking
Content Management
Customer Engagement
Multi-Account Management
Multi-User Collaboration
Post Scheduling
Reporting/Analytics
Social Media Monitoring

Artificial Intelligence Features

Chatbot
For eCommerce
For Healthcare
For Sales
Image Recognition
Machine Learning
Multi-Language
Natural Language Processing
Predictive Analytics
Process/Workflow Automation
Rules-Based Automation
Virtual Personal Assistant (VPA)

Chatbot Features

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Customer Engagement Features

Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content

Integrations

No info available.

Integrations

No info available.
Claim LiveWorld and update features and information
Claim LiveWorld and update features and information
Claim Teleperformance and update features and information
Claim Teleperformance and update features and information