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About

LiveCall is the most effective way to turn potential customers into qualified sales calls from 6+ touchpoints. Engaging website visitors when they’re hottest and turning them into instant or scheduled calls. Whether you’ve got a sales call center or a small inside sales team, Gain more inbound sales calls & higher revenue per call - via Widget, Forms, Lead Ads, Chatbot, mails, SMS and more. Take your call generation to the next level. LiveCall provides more than callback and call tracking. Our software give you everything you need to improve call generation, response time, sales results and efficiency of your team. Whether you’ve got a sales call center or a small inside sales team, LiveCall is the fastest and easiest way to get more qualified sales calls and drive conversion.

About

Nimbata platform combines unique lead capture, call tracking, offline conversion tracking, marketing attribution, and lead management capabilities that reduce leakage, generate better inbound leads, and converts more web visitors to sales. Nimbata provides Phone lead capture through local, toll-free, or vanity numbers for 4,300 cities and 70+ countries globally. First-party data of call conversion and web form submission tracking via nimbata script/pixel. Session-level attribution (source, campaign, or keyword) for call conversions using dynamic number insertion (DNI). Phone/ Call Lead handling (Recordings, Greetings, Whispers, Surveys, Spam Filters, Tagging). Call Management Workflows leveraging advanced routing (Priority, Multi, Weighted) and Geo routing capabilities for improved sales opportunity effectiveness and closing. Automations and Integrations to enrich your favorite marketing, sales and collaboration tools with actionable data. Improve your campaigns - Reduce CPA

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Organization and companies

Audience

Marketing professionals and teams at enterprises, franchises, multi-location businesses or advertising groups, and performance agencies looking to optimize paid advertising, SEO, lead gen or media buy

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$0.29
Pay-per-call - You pay from 0.29 $ for a successfully completed connection, taking into account the effectiveness of your sales conversion, without any implementation costs or subscriptions. Price depends on type of service and number of calls. All features included for all of users.
Free Version
Free Trial

Pricing

$35.00
The only call tracking platform that lets you payper answered call.
Avoid per-minute charges that inflate your marketing spend based on lengthy conversations.

Plans start at $0/ month.
Usage costs: as low as $1 per tracking number and $0.02 per answered call.
Actual rates can vary on type of number, country, or volume of account.
Detailed pricing on Nimbata website
Free Version
Free Trial

Reviews/Ratings

Overall 5.0 / 5
ease 4.5 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 4.8 / 5
ease 4.8 / 5
features 4.2 / 5
design 4.8 / 5
support 4.6 / 5

Pros & Cons from Real Users

Pros

  • Hight quality product. Excellent service & great communication. I highly recommend LiveCall to any business that is trying to convert more website traffic into clients.
  • Great customer support (way better experience than we had with other, similar softwares) & very flexible technology. Very light javascript.

Cons

  • I have been a client for several years. Big fan! Any issue I have ever had has been resolved quickly.
  • Without LiveCall team we probably wouldn't be able to set everything by our own, but they are really helpful.

Pros & Cons from Real Users

Pros

  • Simplicity is great, call flows and routing are simple yet functional. Really easy to make complex systems.
  • One of the standout features of Nimbata is its intuitive and modern user interface (UI) and user experience (UX). The clean design and logical layout make it effortless to navigate the platform and access its various functionalities. This aspect is particularly important when working with clients who may have varying levels of technical expertise. Nimbata's thoughtfully designed UI/UX ensures that both myself and my clients can easily understand and utilize its capabilities. In addition, Nimbata enables fast deployment and integration, providing detailed insights into call metrics. This allows me to extract valuable data to help my clients make informed decisions. The data-driven approach empowers my clients to optimize their marketing campaigns, streamline customer service processes, and enhance overall business performance. Finally, the customer support at Nimbata is excellent.
  • 5 stars all the way. It's fast to implement, and they have helpful video tutorials if you need them, which we did in the beginning. The chat support is more than likely the best support we have come across in business overall. They are very efficient in resolving issues that come up and are happy to go the extra mile. As for the call tracking capabilities, Nimbata does everything you want it to do. It tracks calls, attributes them correctly, and integrates with the platforms you need to monitor and optimize your advertising efforts. There are also many customizable features that we don't use but could be suitable for other users. Such as routing calls to different numbers depending on the day and time and transcribing calls. Last pro: the pricing is fair.
  • The best thing about Nimbata is its user-friendly interface and comprehensive call analytics features. It allows businesses to track their phone calls, measure campaign performance, and optimize their marketing strategies effectively. Plus, its advanced call routing and recording capabilities ensure that no leads are missed, and customer service is always on point.
  • We really liked their payment model which is what initially attracted us to give it a try. We have used different trackers in the past and found our end-of-month Invoices were eating into our profits. Nimbata's per-call cost significantly reduced our call tracking expenses by 70% in comparison to previous trackers.

Cons

  • Integration hell, troubleshooting is next to impossible. I am pretty sure it is just in my case because i am using AMP 5.
  • My experience with Nimbata has been highly positive and satisfying.
  • If there are cons, we haven’t found them yet. Even the email marketing that is sent out, is only once a month and has valuable tips and insights on maximizing your Nimbata experience and ROI.
  • When it comes to what's not best about Nimbata, I would say that the pricing might be a bit on the higher side for small businesses. However, considering the value it offers in terms of call tracking and analytics, it's well worth the investment. Additionally, Nimbata's customer support team is top-notch and always available to assist with any questions or concerns.
  • There is nothing much that we don't like. Like most products/software there are always minor improvements that could be addressed. The good thing about the Nimbata Team is that they have implemented a lot of the minor/major recommendations that we have given to them which has made our experience even better using the platform.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

LiveCall
Founded: 2015
Poland
livecall.io

Company Information

Nimbata
Founded: 2012
United States
www.nimbata.com

Alternatives

Alternatives

Limecall

Limecall

PurpleRain Technologies

Categories

Categories

Call Tracking Features

Call Log
Call Recording
Call Routing
Caller Identification
Campaign Management
Conversion Tracking
CRM
IVR / Voice Recognition
Keyword Tracking

Inside Sales Features

Auto-Dialing
Call List Management
Call Recording
Campaign Management
Dashboard
Data Management
Lead Capture
Lead Distribution
Lead Scoring
Performance Management

Lead Capture Features

Business Card / Badge Scanning
Dashboard
Data Extraction
Lead Distribution
Lead Notifications
Lead Nurturing
Lead Qualification
Lead Scoring
Online Forms

Lead Generation Features

Contact Discovery
Contact Import/Export
Lead Capture
Lead Database Integration
Lead Nurturing
Lead Scoring
Lead Segmentation
Pipeline Management
Prospecting Tools
Visitor Identification

Call Tracking Features

Call Log
Call Recording
Call Routing
Caller Identification
Campaign Management
Conversion Tracking
CRM
IVR / Voice Recognition
Keyword Tracking

Integrations

Google Analytics
Salesforce
Criteo
Drupal
Facebook
Google Ads
HubSpot CRM
HubSpot Customer Platform
Joomla!
Leadpages
Nekton.ai
PrestaShop
Shopify
Slack
Stackreaction
WooCommerce
WordPress
Wufoo
Zapier
Zoho CRM

Integrations

Google Analytics
Salesforce
Criteo
Drupal
Facebook
Google Ads
HubSpot CRM
HubSpot Customer Platform
Joomla!
Leadpages
Nekton.ai
PrestaShop
Shopify
Slack
Stackreaction
WooCommerce
WordPress
Wufoo
Zapier
Zoho CRM
Claim LiveCall and update features and information
Claim LiveCall and update features and information
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Claim Nimbata and update features and information