ListenFirst vs. Sprout Social Comparison


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About ListenFirst is the most trusted social analytics solution by the world’s leading brands. With a breadth of data and award-winning expertise unmatched in the market, we offer an easy, one-stop solution to optimize social media marketing and maximize ROI. Founded in 2012, ListenFirst has been honored with multiple accolades including a 2020 SIIA CODiE Award for Best Emerging Technology, 2020 Cynopsis AdTech Award for Outstanding Data Solution, 2020 High Performer recognition, MarTech Breakthrough Award for Best Social Media Monitoring Software, and named one of Inc. 500’s fastest growing companies. Founded in 2012, ListenFirst is trusted by leading global brands including AT&T, Amazon, NBCUniversal, and Peloton and is regularly featured in The Wall Street Journal, Variety, Ad Age, Forbes and more.	About Build and grow stronger relationships on social. Understand and reach your audience, engage your community and measure performance with the only all-in-one social media management platform built for connection. Sprout Social is proud to be a leader in usability, customer support and satisfaction, ROI and user adoption. Discover the most robust and cohesive social media business solution, built to scale. Uncover trends and actionable insights from social data to inform marketing and brand strategy. Plan, organize, schedule and deliver content as a team with cross-network social publishing. Streamline social monitoring and improve responsiveness with a unified inbox. Drive strategic decision making across the business with rich social data and dashboards. Real people, real brands, real connection. Customers share why they choose Sprout’s social media management software and solutions.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported	Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported
Audience Enterprise consumer and media brands	Audience Agencies and businesses of all sizes that want to improve the value and ROI they get from social media
Support Phone Support Not Supported 24/7 Live Support Not Supported Online Not Supported	Support Phone Support Supported 24/7 Live Support Supported Online Supported
API Offers API Supported	API Offers API Not Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing No information available. Free Version Not Supported Free Trial Not Supported	Pricing $199/seat/month Free Version Not Supported Free Trial Supported
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 4.4 / 5 ease 4.6 / 5 features 4.2 / 5 design 4.5 / 5 support 4.3 / 5 Read all reviews
	Pros & Cons from Real Users Pros The best feature l liked is post-drafting. It gives you the option to schedule content and publish automatically according to time and date. Its UI is very simple. It provides very informative analytics data with great accuracy. Sprout is very easy to use and has a lot of brilliant features like keyword and competitor monitoring. The tool is perfect for planning posts in advance, moreover Sprout Social has a viral post plugin that lets users plan the post on the best time of the day. The UI is amazing and easy to navigate. It does what you'd expect for scheduling and managing social media content — as well as a community as a whole. Their UI was almost as good as their support! They're always available to help. I've used this app for a few different-sized businesses and it's been so helpful every time to get content planned and organized ahead of time. Easy to arrange and update. Sprout Social has enabled us to deliver the best client experience with utmost efficiency and at the same time casually. With Sprout Social's smart inbox, we can review and answer all comments, tags and mentions easily. It is also easy to use and makes it easy to manage multiple accounts under one single platform. Sprout Social's capability we are able to have strategies that are effortless, organized and consistent. Cons Randomly. the linked social account gets logged out, especially on Facebook. Sprout lets us set only 1 timezone; if an agency/company wants to use 2 accounts from 2 different countries then it creates a problem. The price was just too high to keep us on their books — they were flexible at first, but a change in plans wouldn't allow us to stay with them so we found a less expensive solution. The only downfall is the cost. I think that depending on the size of the business it should vary. I have not found anything i dislike about the software. It has delivered all what we expected.
Training Documentation Not Supported Webinars Not Supported Live Online Not Supported In Person Not Supported	Training Documentation Supported Webinars Supported Live Online Supported In Person Supported
Company Information ListenFirst Founded: 2012 United States www.listenfirstmedia.com	Company Information Sprout Social Founded: 2010 United States www.sproutsocial.com
Alternatives Oktopost	Alternatives SurveySparrow
Sociality.io Sociality.io Limited	Podium
Hootsuite	DirectLync
Konnect Insights	Hootsuite
SOCIALHOSE View All	Brandwatch View All
Categories Social Media Analytics Tools Supported Social Media Management Supported Social Media Marketing Supported Social Media Monitoring Supported	Categories AI Influencer Marketing Supported AI Review Management Supported AI Social Media Management Supported AI Social Media Post Generators Supported Brand Monitoring Supported Employee Advocacy Supported Influencer Marketing Supported Reputation Management Supported Sentiment Analysis Supported Social Listening Supported Social Media AI Agents Supported Social Media Analytics Tools Supported Social Media Management Supported Social Media Marketing Supported Social Media Monitoring Supported Social Media Schedulers Supported Social Networking Supported
Social Media Analytics Tools Features Campaign Analytics Supported Competitor Monitoring Supported Customizable Reports Supported Engagement Tracking Supported Influencer Tracking Supported Multi-Channel Data Collection Supported Social Media Management Features Automated Publishing Supported Brand Tracking Supported Content Management Supported Customer Engagement Supported Multi-Account Management Supported Multi-User Collaboration Supported Post Scheduling Supported Reporting/Analytics Supported Social Media Monitoring Supported Social Media Marketing Features Analytics Supported Automated Publishing Supported Contact Management Not Supported Content Management Supported Conversion Tracking Supported Customer Targeting Supported Keyword Filtering Supported Multi-Account Management Supported Post Scheduling Supported Social Media Monitoring Features Audience Segmentation Not Supported Competitive Analysis Supported Configurable Alerts Supported Customer Engagement Not Supported Dashboard Supported Impact Scoring Not Supported Influencer Tracking Supported Reputation Management Supported Sentiment Analysis Supported Trend Tracking Supported	Social Media Management Features Automated Publishing Supported Brand Tracking Supported Content Management Supported Customer Engagement Supported Multi-Account Management Supported Multi-User Collaboration Supported Post Scheduling Supported Reporting/Analytics Supported Social Media Monitoring Supported Social Media Marketing Features Analytics Supported Automated Publishing Supported Contact Management Supported Content Management Supported Conversion Tracking Supported Customer Targeting Supported Keyword Filtering Supported Multi-Account Management Supported Post Scheduling Supported Social Media Monitoring Features Audience Segmentation Not Supported Competitive Analysis Supported Configurable Alerts Not Supported Customer Engagement Supported Dashboard Supported Impact Scoring Not Supported Influencer Tracking Supported Reputation Management Not Supported Sentiment Analysis Supported Trend Tracking Supported Show More Features Reputation Management Features Campaign Management Supported Gamification Not Supported Response Management Supported Review Generation Not Supported Review Monitoring Supported Sentiment Analysis Not Supported Social Media Metrics Supported Social Media Monitoring Supported White Label Not Supported
Integrations Axis LMS Supported Bitly Not Supported Dataddo Not Supported Do Some Good Not Supported Employee Advocacy by Sprout Social Not Supported Facebook Not Supported Google Analytics Not Supported Google Business Profile Not Supported HubSpot CRM Not Supported HubSpot Customer Platform Not Supported Kleene Not Supported OpenAI Not Supported Rambox Not Supported RiteKit Not Supported Scoop Analytics Not Supported Social Media Hammer Not Supported Sprout Social Influencer Marketing Not Supported Stackreaction Not Supported Threads Not Supported YouTube Not Supported Show More Integrations View All 1 Integration	Integrations Axis LMS Not Supported Bitly Supported Dataddo Supported Do Some Good Supported Employee Advocacy by Sprout Social Supported Facebook Supported Google Analytics Supported Google Business Profile Supported HubSpot CRM Supported HubSpot Customer Platform Supported Kleene Supported OpenAI Supported Rambox Supported RiteKit Supported Scoop Analytics Supported Social Media Hammer Supported Sprout Social Influencer Marketing Supported Stackreaction Supported Threads Supported YouTube Supported Show More Integrations View All 40 Integrations
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