TrueDEM

TrueDEM

panagenda GmbH
+
+

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About

Monitor all your WAN circuits at lightening speed. We have hundreds of PoPs distributed globally. LinkEye is a cloud-based WAN observability and AIOps platform designed to enhance network operations by providing real-time monitoring, automated troubleshooting, and comprehensive analytics for wide-area networks. It enables organizations to monitor all WAN circuits with high speed, utilizing a global network of Points of Presence (PoPs) to ensure extensive coverage. LinkEye's Digital Experience Monitoring (DeX) proactively detects issues before they impact end-users, ensuring optimal application performance. LinkEye Co-pilot can fully automate your troubleshooting process, reducing FRT from 30 Minutes to 30 seconds. DeX- Digital Experience Monitoring enables you to proactively detect the problems before the users. A bad last-mile fiber can cause WAN circuits to flap and result in a poor application experience. LinkEye helps you catch them proactively and resolve them.

About

TrueDEM by panagenda is a Digital Experience Monitoring (DEM) solution purpose-built for Microsoft 365 environments. It gives IT teams end-to-end visibility into how employees actually experience Teams, Outlook, SharePoint, OneDrive, and other M365 workloads — correlating network performance, device health (CPU, memory, disk), Wi-Fi quality, and Microsoft 365 service health into a single, actionable view. TrueDEM proactively surfaces issues like poor Teams call quality, slow app load times, and degraded network paths before they generate help desk tickets, enabling IT to troubleshoot with root-cause data instead of guesswork. It supports agent-based endpoint monitoring alongside synthetic and real-user telemetry, offers week-over-week trend and anomaly detection, and delivers reporting for adoption, engagement, and experience benchmarking across sites, departments, or the whole tenant.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Network administrators searching for a solution to monitor and manage WAN performance

Audience

IT Operations, Service Desk, and Digital Workplace teams at mid-to-large enterprises running Microsoft 365 at scale, including IT Directors and CIOs responsible for employee digital experience and Teams/M365 performance.

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

No images available

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Not Supported
In Person Supported

Company Information

LinkEye
linkeye.io

Company Information

panagenda GmbH
Founded: 2007
Germany
www.panagenda.com

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TrueDEM

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Categories

Categories

Integrations

Microsoft Teams Supported
Microsoft OneDrive Not Supported
Microsoft Outlook Not Supported
Microsoft SharePoint Not Supported
ServiceNow Supported
Slack Supported

Integrations

Microsoft Teams Supported
Microsoft OneDrive Supported
Microsoft Outlook Supported
Microsoft SharePoint Supported
ServiceNow Not Supported
Slack Not Supported
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