Related Products
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About
User Testing & Interviews made easy. Send surveys or schedule conversations with your target audience and get crucial data to support your decisions today.
Instantly find and connect with your target audience using over 100+ criteria and your own screening questions on Lightster. If they're not on Lightster, we'll recruit them for you for free.
Use Lightster for:
* Customer discovery/interviews
* Surveys
* User testing
Features:
* Live conversations - schedule moderated sessions with your target audience right on Lightster
* Surveys - send surveys to users on the platform and get instant insight without breaking the bank
* Recorded sessions - sessions come with screen-sharing, recording, and transcriptions built-in
* Double-screening - ability to view detailed profiles before selecting for participation
* Web & mobile - Lightster works on both web or mobile, giving you maximum convenience
* All-inclusive pricing starting at $12.50 per session
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About
NPS Software designed for your business. Send a single question Net Promoter Score® survey and start collecting, analyzing and acting on the received customer feedback. Our automated survey platform will help you acquire higher response rates, actionable customer feedback and maximum business growth. Run multiple campaigns to survey different audience segments based on pre-defined schedules or events triggered in another app. Combine email and in-app templates to reach your customers on the channels they're most likely to engage with your surveys. Customize the survey templates’ styling and language, and personalize the follow-up question based on the provided feedback. Ensure a greater response rate by using your domain, A/B testing subject lines and having your audience checked for deliverability. View all the surveys that were sent to your audience and keep track of the ones scheduled for delivery. Easily automate various processes and create custom scenarios by using workflows.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Founders, Product Teams, Consultants and Researchers
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Audience
Businesses that want to measure and increase their customer satisfaction
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and VideosNo images available
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Screenshots and Videos |
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Pricing
$50/month
Free Version
Free Trial
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Pricing
$39 per month
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationLightster
Founded: 2022
Canada
www.lightster.co
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Company InformationRetently
Founded: 2015
United States
www.retently.com
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Categories |
Categories |
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Customer Feedback Features
Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback
Customer Loyalty Features
Corporate Memberships
CRM
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management
Customer Satisfaction Features
360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management
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Integrations
Autotask PSA
Basecamp
Birdeye
BombBomb
Chargebee
ClickTime
Freshdesk
Google Docs
Hive
HubSpot Customer Platform
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Integrations
Autotask PSA
Basecamp
Birdeye
BombBomb
Chargebee
ClickTime
Freshdesk
Google Docs
Hive
HubSpot Customer Platform
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