Related Products
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About
LightGuide’s augmented reality (AR) software transforms manual processes by projecting digital step-by-step AR work instructions onto an employee’s work surface, standardizing and error-proofing the work. Coupled with 3D sensors and vision cameras, the system prevents and detects errors in real time while capturing data and insights on your operator’s performance and quality. Eliminate defects and improve efficiency by transforming manual processes into visual AR work instructions for real-time operator guidance. LightGuide Projected AR creates a high-impact, high-resolution, hands-free user experience. Our digital work instruction platform uses 3D sensors and vision cameras to detect errors in real time, preventing defects and ensuring no-fault-forward quality control. Capture real-time operational metrics for full digital traceability in complex manufacturing processes and uncover powerful insights with the data hub.
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About
Deploy a unified platform to augment your organization with visual knowledge and automate processes over time. TechSee’s platform creates a single picture of customer issues across the organization, allowing warm transfer between channels and leveraging visual data to deliver AI-powered automation. The platform is proven to support large departments and tens of thousands of reps, with the ability to support more agents, technicians and end users in new geographic locations, without impacting availability or performance. The platform leverages visual data to automate processes using Computer Vision AI, including real-time decision support for agents and self- service for customers. A full record of the visual session history of each customer provides the organization with the context of each contact. This information can also be leveraged for internal collaboration, aligned with privacy policy.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Supported
Mac
Supported
Linux
Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Supported
Android
Supported
Chromebook
Supported
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Audience
Enterprises looking for a solution to manage their manual assembly, manufacturing, and training processes
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Audience
Companies of all sizes
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Pricing
$29.99/month/user
Free Version
Not Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Supported
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Training
Documentation
Not Supported
Webinars
Supported
Live Online
Supported
In Person
Not Supported
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Company InformationLightGuide
Founded: 2005
United States
www.lightguidesys.com
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Company InformationTechSee
Israel
www.techsee.me/
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Alternatives |
Alternatives |
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Categories |
Categories |
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Artificial Intelligence Features
Chatbot
Not Supported
For eCommerce
Supported
For Healthcare
Supported
For Sales
Supported
Image Recognition
Supported
Machine Learning
Supported
Multi-Language
Not Supported
Natural Language Processing
Not Supported
Predictive Analytics
Not Supported
Process/Workflow Automation
Supported
Rules-Based Automation
Supported
Virtual Personal Assistant (VPA)
Not Supported
Computer Vision Features
Blob Detection & Analysis
Supported
Building Tools
Supported
Image Processing
Supported
Multiple Image Type Support
Not Supported
Reporting / Analytics Integration
Not Supported
Smart Camera Integration
Not Supported
Remote Support Features
Diagnostic Tools
Supported
File Transfer
Supported
Live Chat
Supported
Real-time Chat
Supported
Remote Control
Supported
Screen Sharing
Supported
Session Recording
Supported
Session Transfer
Supported
Surveys & Feedback
Supported
Remote Work Features
Collaboration
Not Supported
Credential Management
Not Supported
Electronic Signature
Supported
Employee Monitoring
Not Supported
Live Chat
Supported
Meeting Management
Not Supported
Project Management
Not Supported
Remote Access
Supported
Remote Support
Supported
Screen Sharing
Supported
Softphone
Not Supported
Task Management
Not Supported
Time Zone Tracking
Not Supported
Video Chat
Supported
Web Conferencing
Not Supported
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Integrations
Amdocs Customer Experience Suite
Not Supported
CSG Advanced Convergent Platform (ACP)
Not Supported
Genesys Cloud CX
Not Supported
Microsoft 365
Not Supported
Microsoft Dynamics GP
Not Supported
Oracle Service
Not Supported
Pega Customer Service
Not Supported
Salesforce
Not Supported
Salesforce Agentforce Service
Not Supported
ServiceNow
Not Supported
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Integrations
Amdocs Customer Experience Suite
Supported
CSG Advanced Convergent Platform (ACP)
Supported
Genesys Cloud CX
Supported
Microsoft 365
Supported
Microsoft Dynamics GP
Supported
Oracle Service
Supported
Pega Customer Service
Supported
Salesforce
Supported
Salesforce Agentforce Service
Supported
ServiceNow
Supported
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