West km

West km

Thomson Reuters
+
+

Related Products

  • Pylon
    111 Ratings
    Visit Website
  • Axero
    218 Ratings
    Visit Website
  • Zendesk
    7,958 Ratings
    Visit Website
  • Docket
    59 Ratings
    Visit Website
  • Interfacing Integrated Management System (IMS)
    66 Ratings
    Visit Website
  • MyHub Intranet Software
    66 Ratings
    Visit Website
  • Passwork
    126 Ratings
    Visit Website
  • Gaffa
    5 Ratings
    Visit Website
  • Phonexa
    238 Ratings
    Visit Website
  • kama.ai
    9 Ratings
    Visit Website

About

Knowledge Management leads to better customer service. Resolve customer calls quickly and improve First Call Resolution. Live updates give everyone access to the latest issues. Call Scripting guides you through transactions. Unlock the value of your Enterprise's knowledge. Share the expertise of your subject matter experts. Enable effortless collaboration. SMART analytics allow you to track and optimize your knowledge processes. LearnLode is a SaaS solution that is self-deployed. All resources are designed to be easily created and administrated by your team lead or Operations Manager. This allows you to get started quickly with no set-up or integration charges. Effective Knowledge Management is a critical tool for improving customer service in your contact centre. Empower your agents to deliver excellent results by giving them access to our powerful knowledge base and decision support tools.

About

Unlock the value of your organization's best thinking. A trusted knowledge management system for legal professionals. West km integrates knowledge management software with your organization's work product while incorporating Thomson Reuters Westlaw enhancements and legal research technology. It's a sure way to maximize productivity and efficiency. Proprietary algorithms allow "intelligent searches" not offered by any other knowledge management provider, making it easy to find the most useful documents. Your attorneys gain access to all related information in this powerful online legal research system, including information linked by KeySearch and KeyCite. In one search, retrieve the best of your work and the best of Westlaw on any matter, making sure you don't miss anything important. West km streamlines your searches and delivers on-point information, saving you time and effort. It makes knowledge management easy for lawyers.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Companies seeking a solution to resolve customer calls quickly and improve first call resolution

Audience

Legal professionals who need a knowledge management system to maximize productivity and efficiency

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

LearnLode
www.learnlode.com

Company Information

Thomson Reuters
Founded: 2008
Canada
legal.thomsonreuters.com/en/products/west-km

Alternatives

Alternatives

Concourse Legal Hold

Concourse Legal Hold

Thomson Reuters
Westlaw

Westlaw

Thomson Reuters
JobAider

JobAider

Peregrine Performance Group
Practical Law

Practical Law

Thomson Reuters
ROSS

ROSS

ROSS Intelligence
Enghouse eKMS

Enghouse eKMS

Enghouse Interactive
LawPort

LawPort

Lucidea

Categories

Categories

Knowledge Management Features

Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal

Integrations

Kibana
SQL Server

Integrations

Kibana
SQL Server
Claim LearnLode and update features and information
Claim LearnLode and update features and information
Claim West km and update features and information
Claim West km and update features and information