MaxdeskMXG Infotech Pvt Ltd
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Related Products
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About
Laya AI is an open source family of non-autoregressive System 1 decision models built for fast, typed decisions instead of free-form text generation. Given a state and structured questions, Laya evaluates them in a single forward pass and returns outputs that application code can use directly. It supports three decision types: choice, which selects among named options and returns probabilities; score, which places an input on an ordered rubric such as urgency or severity; and noul, which estimates the probability that a proposition is true. Laya is designed for workloads such as agent and model routing, support ticket triage, guardrails, intent classification, risk and fraud scoring, workflow escalation, RAG filtering, moderation, and phishing detection. It can route requests by department, score urgency, flag refund or churn signals, detect policy or abuse conditions, and escalate uncertain cases to a larger model or human reviewer.
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About
Maxdesk is a modern help desk and ticketing platform for customer support teams, built so support software does not get more expensive as the team grows. Instead of per-agent seats, Maxdesk prices per workspace, and the free plan includes unlimited agents and unlimited tickets. It provides email-to-ticket, a shared support inbox, ticket priorities and statuses, SLA policies and business hours, no-code automations and routing, canned responses and templates, a knowledge base, roles, groups and granular permissions, live dashboards, reporting and full audit trails. Pro adds custom branding, advanced reporting and longer data retention. Elite adds an AI support layer: AI agents for triage and resolution, an AI Copilot, contextual replies, ticket summaries, live translation, sentiment and urgency detection, and AI usage analytics. Built for startups, SaaS companies, ecommerce businesses, agencies and SMEs. Start free, no credit card required.
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Platforms Supported
Windows
Supported
Mac
Supported
Linux
Supported
Cloud
Not Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Developers and AI engineering teams seeking to route, classify, score, filter, and escalate application inputs through fast, structured decision models
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Audience
Startups, SaaS companies, ecommerce businesses, agencies, SMEs and in-house customer support teams that need professional ticketing without per-agent pricing.
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and VideosNo images available
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Pricing
Free
Free Version
Supported
Free Trial
Not Supported
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Pricing
Free
Free Version
Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Training
Documentation
Not Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Company InformationLaya AI
Founded: 2020
India
laya-ai.com
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Company InformationMXG Infotech Pvt Ltd
www.maxdesk.ai
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Categories |
Categories |
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Integrations
GitHub
Supported
Hugging Face
Supported
Node.js
Supported
ONNX
Supported
PyPI
Supported
Python
Supported
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Integrations
GitHub
Not Supported
Hugging Face
Not Supported
Node.js
Not Supported
ONNX
Not Supported
PyPI
Not Supported
Python
Not Supported
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