LateShipment.comLateShipment Inc.
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Related Products
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About
At LateShipment.com, we are driven by an overarching mission to bring more transparency to the world of shipping. We recognize that businesses, despite paying for shipping, have very little control over their shipping carriers and strive to fix that power imbalance. Our groundbreaking delivery management solutions help retailers seamlessly create post-purchase experiences, while our automated parcel audit solutions help bring better performance accountability to the last mile and recover millions of dollars in shipping refunds for businesses around the world. Carrier errors and customer anxiety beyond the buy button are inevitable. However, you can turn customer anxiety into fierce loyalty by delivering stunning experiences post-purchase and ensure you are rightfully compensated for carriers’ mistakes via refunds. Drive up to 40% more repeat sales with stellar, branded delivery experiences.
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About
parcelLab is the only truly global enterprise post-purchase software provider, enabling brands to increase top-line revenue, decrease operational cost and complexity, and optimize customer experience in an unprecedented way.
Our award-winning post-purchase platform empowers brands to transform mundane operational touchpoints into the most differentiated and personalized experience, creating unique moments of pure joy for their customers.
Trusted by over 800 brands including IKEA, Chico’s, H&M, and Yeti, we actively manage the post-purchase experience across 175 countries and track shipping data from more than 350 carriers worldwide.
Find out more at parcelLab.com
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Supported
Android
Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Carriers and companies looking for a solution to improve their shipment operations
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Audience
Operations experience management platform for organizations
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Support
Phone Support
Not Supported
24/7 Live Support
Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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PricingPlease schedule a free call with us to learn more about pricing.
Free Version
Supported
Free Trial
Supported
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Not Supported
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Training
Documentation
Not Supported
Webinars
Supported
Live Online
Supported
In Person
Not Supported
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Company InformationLateShipment Inc.
Founded: 2012
United States
www.lateshipment.com
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Company InformationparcelLab
Founded: 2015
United States
parcellab.com
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Alternatives |
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Categories |
Categories |
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Shipment Tracking Features
Alerts/Notifications
Supported
Delivery Estimate
Supported
For eCommerce
Supported
For Freight
Not Supported
Status Tracking
Supported
Website Integration
Supported
Customer Experience Features
Action Management
Supported
Analytics
Supported
Customer Segmentation
Not Supported
Dashboard
Supported
Feedback Management
Not Supported
Knowledge Management
Not Supported
Multi-Channel Collection
Not Supported
Sentiment Analysis
Not Supported
Survey Management
Not Supported
Text Analysis
Not Supported
Trend Analysis
Supported
Parcel Audit Features
Auditing & Claim Filing Services
Supported
Automated Audit
Supported
Automated Claim Filing
Supported
Carrier Invoice Auditing
Supported
Cost Recovery Reporting
Supported
Data Import
Not Supported
Exceptions Management
Supported
Package Analytics
Supported
Predictive Analytics
Supported
Shipping Monitoring
Supported
Shipping Optimization
Supported
Third Party Management
Supported
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Integrations
Budbee
Not Supported
Delhivery
Not Supported
FedEx Ship Manager
Not Supported
Flip
Not Supported
Klaviyo
Supported
Paack
Not Supported
SAP Store
Not Supported
SEUR PRO
Not Supported
Salesforce
Not Supported
Zendesk
Not Supported
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Integrations
Budbee
Supported
Delhivery
Supported
FedEx Ship Manager
Supported
Flip
Supported
Klaviyo
Not Supported
Paack
Supported
SAP Store
Supported
SEUR PRO
Supported
Salesforce
Supported
Zendesk
Supported
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