LateShipment.com

LateShipment.com

LateShipment Inc.
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About

At LateShipment.com, we are driven by an overarching mission to bring more transparency to the world of shipping. We recognize that businesses, despite paying for shipping, have very little control over their shipping carriers and strive to fix that power imbalance. Our groundbreaking delivery management solutions help retailers seamlessly create post-purchase experiences, while our automated parcel audit solutions help bring better performance accountability to the last mile and recover millions of dollars in shipping refunds for businesses around the world. Carrier errors and customer anxiety beyond the buy button are inevitable. However, you can turn customer anxiety into fierce loyalty by delivering stunning experiences post-purchase and ensure you are rightfully compensated for carriers’ mistakes via refunds. Drive up to 40% more repeat sales with stellar, branded delivery experiences.

About

parcelLab is the only truly global enterprise post-purchase software provider, enabling brands to increase top-line revenue, decrease operational cost and complexity, and optimize customer experience in an unprecedented way. Our award-winning post-purchase platform empowers brands to transform mundane operational touchpoints into the most differentiated and personalized experience, creating unique moments of pure joy for their customers. Trusted by over 800 brands including IKEA, Chico’s, H&M, and Yeti, we actively manage the post-purchase experience across 175 countries and track shipping data from more than 350 carriers worldwide. Find out more at parcelLab.com

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Carriers and companies looking for a solution to improve their shipment operations

Audience

Operations experience management platform for organizations

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

Please schedule a free call with us to learn more about pricing.
Free Version Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Not Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

LateShipment Inc.
Founded: 2012
United States
www.lateshipment.com

Company Information

parcelLab
Founded: 2015
United States
parcellab.com

Alternatives

Alternatives

Categories

Categories

Returns Management Supported
Shipment Tracking Supported
Shipping Supported

Shipment Tracking Features

Alerts/Notifications Supported
Delivery Estimate Supported
For eCommerce Supported
For Freight Not Supported
Status Tracking Supported
Website Integration Supported

Customer Experience Features

Action Management Supported
Analytics Supported
Customer Segmentation Not Supported
Dashboard Supported
Feedback Management Not Supported
Knowledge Management Not Supported
Multi-Channel Collection Not Supported
Sentiment Analysis Not Supported
Survey Management Not Supported
Text Analysis Not Supported
Trend Analysis Supported

Parcel Audit Features

Auditing & Claim Filing Services Supported
Automated Audit Supported
Automated Claim Filing Supported
Carrier Invoice Auditing Supported
Cost Recovery Reporting Supported
Data Import Not Supported
Exceptions Management Supported
Package Analytics Supported
Predictive Analytics Supported
Shipping Monitoring Supported
Shipping Optimization Supported
Third Party Management Supported

Integrations

Budbee Not Supported
Delhivery Not Supported
FedEx Ship Manager Not Supported
Flip Not Supported
Klaviyo Supported
Paack Not Supported
SAP Store Not Supported
SEUR PRO Not Supported
Salesforce Not Supported
Zendesk Not Supported

Integrations

Budbee Supported
Delhivery Supported
FedEx Ship Manager Supported
Flip Supported
Klaviyo Not Supported
Paack Supported
SAP Store Supported
SEUR PRO Supported
Salesforce Supported
Zendesk Supported
Claim LateShipment.com and update features and information
Claim LateShipment.com and update features and information
Claim parcelLab and update features and information
Claim parcelLab and update features and information